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Global Business Software and Services Market: By Software: Finance, Sales and Marketing, Human Resource, Supply Chain, Others; By Services; By Deployment; By Size; By End Use; Regional Analysis; Historical Market and Forecast (2018-2028); Market Dynamics; Competitive Landscape; Industry Events and Developments
Global Business Software and Services Market Outlook
The global business software and services industry attained a value of around USD 352 billion in 2020. The industry is further expected to grow at a CAGR of 10% over the forecast period of 2023-2028.
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The global business software and services industry is being driven by the growing enterprise data volume and increased adoption of business process automation across multiple sectors such as retail, production, healthcare, and transportation.
Market Segmentation
Business software is a business-related software, which is specifically used by the company to achieve particular objectives, generally by deploying the principles or features supported by the software. The global business software and services industry can be divided based on segments like software, services, deployment, end-use, and size.
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Based on software, the industry is divided into finance, sales and marketing, human resource, and supply chain, among others. Based on services, the industry is segmented into consulting, managed services, and support and maintenance. Based on deployment, the industry can be categorised into cloud and on-premises.
Based on its end-use, the industry is segmented as:
- Aerospace and Defence
- Banking, Finance Services, and Insurance
- Government
- Healthcare
- IT and Telecom
- Manufacturing
- Retail
- Transportation
- Others
On the basis of size, the industry can be segmented into small and medium enterprises and large enterprises.
The EMR report looks into the regional markets of business software and services like North America, Latin America, the Asia Pacific, Europe, and the Middle East and Africa.
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Market Analysis
The global business software and services industry is driven by the rapidly growing demand for operational efficiency and enhanced transparency in various organisations and firms. The growing shift towards cloud computing owing to its enhanced features and efficiency is providing a further boost to the industry. With the rapid advancement in technology and its growing acceptance in the various sectors, the industry is expected to witness a healthy growth in the future. High licensing and installation costs are major limitations, which may hamper the industry growth over the forecast period.
Competitive Landscape
The report presents a detailed analysis of the following key players in the global business software and services industry, looking into their capacity, market shares, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:
- Acumatica, Inc.
- Microsoft Corporation
- Epicor Software Corporation
- Oracle Corporation [NYSE: ORCL]
- Deltek, Inc.
- NetSuite Inc.
- SYSPRO
- International Business Machines Corporation
- Totvs SA
- Others
The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.
| REPORT FEATURES | DETAILS |
|---|---|
| Base Year | 2022 |
| Historical Period | 2018-2022 |
| Forecast Period | 2023-2028 |
| Scope of the Report | Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment- Software, Services, Deployment, Size, End Use, Region |
| Breakup by Software | Finance, Sales & Marketing, Human Resource, Supply Chain, Other |
| Breakup by Services | Consulting, Managed Services, Support and Maintenance |
| Breakup by Deployment | Cloud, On-Premise |
| Breakup by Size | Small & Medium Enterprises, Large Enterprises |
| Breakup by End Use | Aerospace and Defence, Banking, Finance Services and Insurance, Government, Healthcare, IT and Telecom, Manufacturing, Retail, Transportation, Others |
| Breakup by Region | North America, Europe, Asia Pacific, Latin America, Middle East and Africa |
| Market Dynamics | SWOT, Porter's Five Forces, Key Indicators for Price and Demand |
| Competitive Landscape | Market Structure, Company Profiles- Company Overview, Product Portfolio, Demographic Reach and Achievements, Certifications |
| Companies Covered | Acumatica, Inc., Microsoft Corporation, Epicor Software Corporation, Oracle Corporation [ORCL (NYSE)], Deltek, Inc., NetSuite Inc., SYSPRO, International Business Machines Corporation [IBM (NYSE)], Totvs SA [TOTS3 (BVMF)], Others |
| Report Price and Purchase Option | Explore our purchase options that are best suited to your resources and industry needs. |
| Delivery Format | Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option. |
Key Questions Answered in the Market Report
- How has the global business software and services industry performed in the previous years (2018-2022)?
- What is the forecast assessment of the market for 2023-2028?
- What are the major drivers for the historical (2018-2022) and forecast (2023-2028) periods?
- What are the major constraints for the historical (2018-2022) and forecast (2023-2028) periods?
- What are the major demand indicators of the global industry?
- What is the degree of competition in the global industry?
- What are the major events and developments taking place within the industry globally?
*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Snapshot
6.1 Global
6.2 Regional
7 Industry Opportunities and Challenges
8 Global Business Software and Services Market Analysis
8.1 Key Industry Highlights
8.2 Global Business Software and Services Historical Market (2018-2022)
8.3 Global Business Software and Services Market Forecast (2023-2028)
8.4 Global Business Software and Services Market by Software
8.4.1 Finance
8.4.1.1 Market Share
8.4.1.2 Historical Trend (2018-2022)
8.4.1.3 Forecast Trend (2023-2028)
8.4.2 Sales and Marketing
8.4.2.1 Market Share
8.4.2.2 Historical Trend (2018-2022)
8.4.2.3 Forecast Trend (2023-2028)
8.4.3 Human Resource
8.4.3.1 Market Share
8.4.3.2 Historical Trend (2018-2022)
8.4.3.3 Forecast Trend (2023-2028)
8.4.4 Supply Chain
8.4.4.1 Market Share
8.4.4.2 Historical Trend (2018-2022)
8.4.4.3 Forecast Trend (2023-2028)
8.4.5 Other
8.5 Global Business Software and Services Market by Services
8.5.1 Consulting
8.5.1.1 Market Share
8.5.1.2 Historical Trend (2018-2022)
8.5.1.3 Forecast Trend (2023-2028)
8.5.2 Managed Services
8.5.2.1 Market Share
8.5.2.2 Historical Trend (2018-2022)
8.5.2.3 Forecast Trend (2023-2028)
8.5.3 Support and Maintenance
8.5.3.1 Market Share
8.5.3.2 Historical Trend (2018-2022)
8.5.3.3 Forecast Trend (2023-2028)
8.6 Global Business Software and Services Market by Deployment
8.6.1 Cloud
8.6.1.1 Market Share
8.6.1.2 Historical Trend (2018-2022)
8.6.1.3 Forecast Trend (2023-2028)
8.6.2 On-Premise
8.6.2.1 Market Share
8.6.2.2 Historical Trend (2018-2022)
8.6.2.3 Forecast Trend (2023-2028)
8.7 Global Business Software and Services Market by Size
8.7.1 Small and Medium Enterprises
8.7.1.1 Market Share
8.7.1.2 Historical Trend (2018-2022)
8.7.1.3 Forecast Trend (2023-2028)
8.7.2 Large Enterprises
8.7.2.1 Market Share
8.7.2.2 Historical Trend (2018-2022)
8.7.2.3 Forecast Trend (2023-2028)
8.8 Global Business Software and Services Market by End Use
8.8.1 Aerospace and Defence
8.8.1.1 Market Share
8.8.1.2 Historical Trend (2018-2022)
8.8.1.3 Forecast Trend (2023-2028)
8.8.2 Banking, Finance Services and Insurance
8.8.2.1 Market Share
8.8.2.2 Historical Trend (2018-2022)
8.8.2.3 Forecast Trend (2023-2028)
8.8.3 Government
8.8.3.1 Market Share
8.8.3.2 Historical Trend (2018-2022)
8.8.3.3 Forecast Trend (2023-2028)
8.8.4 Healthcare
8.8.4.1 Market Share
8.8.4.2 Historical Trend (2018-2022)
8.8.4.3 Forecast Trend (2023-2028)
8.8.5 IT and Telecom
8.8.5.1 Market Share
8.8.5.2 Historical Trend (2018-2022)
8.8.5.3 Forecast Trend (2023-2028)
8.8.6 Manufacturing
8.8.6.1 Market Share
8.8.6.2 Historical Trend (2018-2022)
8.8.6.3 Forecast Trend (2023-2028)
8.8.7 Retail
8.8.7.1 Market Share
8.8.7.2 Historical Trend (2018-2022)
8.8.7.3 Forecast Trend (2023-2028)
8.8.8 Transportation
8.8.8.1 Market Share
8.8.8.2 Historical Trend (2018-2022)
8.8.8.3 Forecast Trend (2023-2028)
8.8.9 Others
8.9 Global Business Software and Services Market by Region
8.9.1 Market Share
8.9.1.1 North America
8.9.1.2 Europe
8.9.1.3 Asia Pacific
8.9.1.4 Latin America
8.9.1.5 Middle East and Africa
9 Regional Analysis
9.1 North America
9.1.1 Historical Trend (2018-2022)
9.1.2 Forecast Trend (2023-2028)
9.1.3 Breakup by Country
9.1.3.1 United States of America
9.1.3.2 Canada
9.2 Europe
9.2.1 Historical Trend (2018-2022)
9.2.2 Forecast Trend (2023-2028)
9.2.3 Breakup by Country
9.2.3.1 United Kingdom
9.2.3.2 Germany
9.2.3.3 France
9.2.3.4 Italy
9.2.3.5 Others
9.3 Asia Pacific
9.3.1 Historical Trend (2018-2022)
9.3.2 Forecast Trend (2023-2028)
9.3.3 Breakup by Country
9.3.3.1 China
9.3.3.2 Japan
9.3.3.3 India
9.3.3.4 ASEAN
9.3.3.5 Australia
9.3.3.6 Others
9.4 Latin America
9.4.1 Historical Trend (2018-2022)
9.4.2 Forecast Trend (2023-2028)
9.4.3 Breakup by Country
9.4.3.1 Brazil
9.4.3.2 Argentina
9.4.3.3 Mexico
9.4.3.4 Others
9.5 Middle East and Africa
9.5.1 Historical Trend (2018-2022)
9.5.2 Forecast Trend (2023-2028)
9.5.3 Breakup by Country
9.5.3.1 Saudi Arabia
9.5.3.2 United Arab Emirates
9.5.3.3 Nigeria
9.5.3.4 South Africa
9.5.3.5 Others
10 Market Dynamics
10.1 SWOT Analysis
10.1.1 Strengths
10.1.2 Weaknesses
10.1.3 Opportunities
10.1.4 Threats
10.2 Porter’s Five Forces Analysis
10.2.1 Supplier’s Power
10.2.2 Buyer’s Power
10.2.3 Threat of New Entrants
10.2.4 Degree of Rivalry
10.2.5 Threat of Substitutes
10.3 Key Indicators for Demand
10.4 Key Indicators for Price
11 Value Chain Analysis
12 Competitive Landscape
12.1 Market Structure
12.2 Company Profiles
12.2.1 Acumatica, Inc.
12.2.1.1 Company Overview
12.2.1.2 Product Portfolio
12.2.1.3 Demographic Reach and Achievements
12.2.1.4 Certifications
12.2.2 Microsoft Corporation
12.2.2.1 Company Overview
12.2.2.2 Product Portfolio
12.2.2.3 Demographic Reach and Achievements
12.2.2.4 Certifications
12.2.3 Epicor Software Corporation
12.2.3.1 Company Overview
12.2.3.2 Product Portfolio
12.2.3.3 Demographic Reach and Achievements
12.2.3.4 Certifications
12.2.4 Oracle Corporation
12.2.4.1 Company Overview
12.2.4.2 Product Portfolio
12.2.4.3 Demographic Reach and Achievements
12.2.4.4 Certifications
12.2.5 Deltek, Inc.
12.2.5.1 Company Overview
12.2.5.2 Product Portfolio
12.2.5.3 Demographic Reach and Achievements
12.2.5.4 Certifications
12.2.6 NetSuite Inc.
12.2.6.1 Company Overview
12.2.6.2 Product Portfolio
12.2.6.3 Demographic Reach and Achievements
12.2.6.4 Certifications
12.2.7 SYSPRO
12.2.7.1 Company Overview
12.2.7.2 Product Portfolio
12.2.7.3 Demographic Reach and Achievements
12.2.7.4 Certifications
12.2.8 International Business Machines Corporation
12.2.8.1 Company Overview
12.2.8.2 Product Portfolio
12.2.8.3 Demographic Reach and Achievements
12.2.8.4 Certifications
12.2.9 Totvs SA
12.2.9.1 Company Overview
12.2.9.2 Product Portfolio
12.2.9.3 Demographic Reach and Achievements
12.2.9.4 Certifications
12.2.10 Others
13 Industry Events and Developments
List of Key Figures and Tables
1. Global Business Software and Services Market: Key Industry Highlights, 2018 and 2028
2. Global Business Software and Services Historical Market: Breakup by Software (USD Billion), 2018-2022
3. Global Business Software and Services Market Forecast: Breakup by Software (USD Billion), 2023-2028
4. Global Business Software and Services Historical Market: Breakup by Services (USD Billion), 2018-2022
5. Global Business Software and Services Market Forecast: Breakup by Services (USD Billion), 2023-2028
6. Global Business Software and Services Historical Market: Breakup by Deployment (USD Billion), 2018-2022
7. Global Business Software and Services Market Forecast: Breakup by Deployment (USD Billion), 2023-2028
8. Global Business Software and Services Historical Market: Breakup by Size (USD Billion), 2018-2022
9. Global Business Software and Services Market Forecast: Breakup by Size (USD Billion), 2023-2028
10. Global Business Software and Services Historical Market: Breakup by End Use (USD Billion), 2018-2022
11. Global Business Software and Services Market Forecast: Breakup by End Use (USD Billion), 2023-2028
12. Global Business Software and Services Historical Market: Breakup by Region (USD Billion), 2018-2022
13. Global Business Software and Services Market Forecast: Breakup by Region (USD Billion), 2023-2028
14. North America Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
15. North America Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
16. Europe Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
17. Europe Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
18. Asia Pacific Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
19. Asia Pacific Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
20. Latin America Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
21. Latin America Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
22. Middle East and Africa Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
23. Middle East and Africa Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
24. Global Business Software and Services Market Structure
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