Reports
Global Business Software and Services Market: By Software: Finance, Sales and Marketing, Human Resource, Supply Chain, Others; By Services; By Deployment; By Size; By End Use; Regional Analysis; Historical Market and Forecast (2018-2028); Market Dynamics; Competitive Landscape; Industry Events and Developments
Global Business Software and Services Market Outlook
The global business software and services industry attained a value of around USD 352 billion in 2020. The industry is further expected to grow at a CAGR of 10% over the forecast period of 2023-2028.
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The global business software and services industry is being driven by the growing enterprise data volume and increased adoption of business process automation across multiple sectors such as retail, production, healthcare, and transportation.
Market Segmentation
Business software is a business-related software, which is specifically used by the company to achieve particular objectives, generally by deploying the principles or features supported by the software. The global business software and services industry can be divided based on segments like software, services, deployment, end-use, and size.
Based on software, the industry is divided into finance, sales and marketing, human resource, and supply chain, among others. Based on services, the industry is segmented into consulting, managed services, and support and maintenance. Based on deployment, the industry can be categorised into cloud and on-premises.
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Based on its end-use, the industry is segmented as:
- Aerospace and Defence
- Banking, Finance Services, and Insurance
- Government
- Healthcare
- IT and Telecom
- Manufacturing
- Retail
- Transportation
- Others
On the basis of size, the industry can be segmented into small and medium enterprises and large enterprises.
The EMR report looks into the regional markets of business software and services like North America, Latin America, the Asia Pacific, Europe, and the Middle East and Africa.
Market Analysis
The global business software and services industry is driven by the rapidly growing demand for operational efficiency and enhanced transparency in various organisations and firms. The growing shift towards cloud computing owing to its enhanced features and efficiency is providing a further boost to the industry. With the rapid advancement in technology and its growing acceptance in the various sectors, the industry is expected to witness a healthy growth in the future. High licensing and installation costs are major limitations, which may hamper the industry growth over the forecast period.
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Competitive Landscape
The report presents a detailed analysis of the following key players in the global business software and services industry, looking into their capacity, market shares, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:
- Acumatica, Inc.
- Microsoft Corporation
- Epicor Software Corporation
- Oracle Corporation [NYSE: ORCL]
- Deltek, Inc.
- NetSuite Inc.
- SYSPRO
- International Business Machines Corporation
- Totvs SA
- Others
The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.
| REPORT FEATURES | DETAILS |
|---|---|
| Base Year | 2022 |
| Historical Period | 2018-2022 |
| Forecast Period | 2023-2028 |
| Scope of the Report | Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment- Software, Services, Deployment, Size, End Use, Region |
| Breakup by Software | Finance, Sales & Marketing, Human Resource, Supply Chain, Other |
| Breakup by Services | Consulting, Managed Services, Support and Maintenance |
| Breakup by Deployment | Cloud, On-Premise |
| Breakup by Size | Small & Medium Enterprises, Large Enterprises |
| Breakup by End Use | Aerospace and Defence, Banking, Finance Services and Insurance, Government, Healthcare, IT and Telecom, Manufacturing, Retail, Transportation, Others |
| Breakup by Region | North America, Europe, Asia Pacific, Latin America, Middle East and Africa |
| Market Dynamics | SWOT, Porter's Five Forces, Key Indicators for Price and Demand |
| Competitive Landscape | Market Structure, Company Profiles- Company Overview, Product Portfolio, Demographic Reach and Achievements, Certifications |
| Companies Covered | Acumatica, Inc., Microsoft Corporation, Epicor Software Corporation, Oracle Corporation [ORCL (NYSE)], Deltek, Inc., NetSuite Inc., SYSPRO, International Business Machines Corporation [IBM (NYSE)], Totvs SA [TOTS3 (BVMF)], Others |
| Report Price and Purchase Option | Explore our purchase options that are best suited to your resources and industry needs. |
| Delivery Format | Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option. |
*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Business Software and Services Market Analysis
8.1 Key Industry Highlights
8.2 Global Business Software and Services Historical Market (2018-2022)
8.3 Global Business Software and Services Market Forecast (2023-2028)
8.4 Global Business Software and Services Market by Software
8.4.1 Finance
8.4.1.1 Historical Trend (2018-2022)
8.4.1.2 Forecast Trend (2023-2028)
8.4.2 Sales and Marketing
8.4.2.1 Historical Trend (2018-2022)
8.4.2.2 Forecast Trend (2023-2028)
8.4.3 Human Resource
8.4.3.1 Historical Trend (2018-2022)
8.4.3.2 Forecast Trend (2023-2028)
8.4.4 Supply Chain
8.4.4.1 Historical Trend (2018-2022)
8.4.4.2 Forecast Trend (2023-2028)
8.4.5 Other
8.5 Global Business Software and Services Market by Services
8.5.1 Consulting
8.5.1.1 Historical Trend (2018-2022)
8.5.1.2 Forecast Trend (2023-2028)
8.5.2 Managed Services
8.5.2.1 Historical Trend (2018-2022)
8.5.2.2 Forecast Trend (2023-2028)
8.5.3 Support and Maintenance
8.5.3.1 Historical Trend (2018-2022)
8.5.3.2 Forecast Trend (2023-2028)
8.6 Global Business Software and Services Market by Deployment
8.6.1 Cloud
8.6.1.1 Historical Trend (2018-2022)
8.6.1.2 Forecast Trend (2023-2028)
8.6.2 On-Premise
8.6.2.1 Historical Trend (2018-2022)
8.6.2.2 Forecast Trend (2023-2028)
8.7 Global Business Software and Services Market by Size
8.7.1 Small and Medium Enterprises
8.7.1.1 Historical Trend (2018-2022)
8.7.1.2 Forecast Trend (2023-2028)
8.7.2 Large Enterprises
8.7.2.1 Historical Trend (2018-2022)
8.7.2.2 Forecast Trend (2023-2028)
8.8 Global Business Software and Services Market by End Use
8.8.1 Aerospace and Defence
8.8.1.1 Historical Trend (2018-2022)
8.8.1.2 Forecast Trend (2023-2028)
8.8.2 Banking, Finance Services and Insurance
8.8.2.1 Historical Trend (2018-2022)
8.8.2.2 Forecast Trend (2023-2028)
8.8.3 Government
8.8.3.1 Historical Trend (2018-2022)
8.8.3.2 Forecast Trend (2023-2028)
8.8.4 Healthcare
8.8.4.1 Historical Trend (2018-2022)
8.8.4.2 Forecast Trend (2023-2028)
8.8.5 IT and Telecom
8.8.5.1 Historical Trend (2018-2022)
8.8.5.2 Forecast Trend (2023-2028)
8.8.6 Manufacturing
8.8.6.1 Historical Trend (2018-2022)
8.8.6.2 Forecast Trend (2023-2028)
8.8.7 Retail
8.8.7.1 Historical Trend (2018-2022)
8.8.7.2 Forecast Trend (2023-2028)
8.8.8 Transportation
8.8.8.1 Historical Trend (2018-2022)
8.8.8.2 Forecast Trend (2023-2028)
8.8.9 Others
8.9 Global Business Software and Services Market by Region
8.9.1 North America
8.9.1.1 Historical Trend (2018-2022)
8.9.1.2 Forecast Trend (2023-2028)
8.9.2 Europe
8.9.2.1 Historical Trend (2018-2022)
8.9.2.2 Forecast Trend (2023-2028)
8.9.3 Asia Pacific
8.9.3.1 Historical Trend (2018-2022)
8.9.3.2 Forecast Trend (2023-2028)
8.9.4 Latin America
8.9.4.1 Historical Trend (2018-2022)
8.9.4.2 Forecast Trend (2023-2028)
8.9.5 Middle East and Africa
8.9.5.1 Historical Trend (2018-2022)
8.9.5.2 Forecast Trend (2023-2028)
9 North America Business Software and Services Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2022)
9.1.2 Forecast Trend (2023-2028)
9.2 Canada
9.2.1 Historical Trend (2018-2022)
9.2.2 Forecast Trend (2023-2028)
10 Europe Business Software and Services Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2022)
10.1.2 Forecast Trend (2023-2028)
10.2 Germany
10.2.1 Historical Trend (2018-2022)
10.2.2 Forecast Trend (2023-2028)
10.3 France
10.3.1 Historical Trend (2018-2022)
10.3.2 Forecast Trend (2023-2028)
10.4 Italy
10.4.1 Historical Trend (2018-2022)
10.4.2 Forecast Trend (2023-2028)
10.5 Others
11 Asia Pacific Business Software and Services Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2022)
11.1.2 Forecast Trend (2023-2028)
11.2 Japan
11.2.1 Historical Trend (2018-2022)
11.2.2 Forecast Trend (2023-2028)
11.3 India
11.3.1 Historical Trend (2018-2022)
11.3.2 Forecast Trend (2023-2028)
11.4 ASEAN
11.4.1 Historical Trend (2018-2022)
11.4.2 Forecast Trend (2023-2028)
11.5 Australia
11.5.2 Historical Trend (2018-2022)
11.5.2 Forecast Trend (2023-2028)
11.6 Others
12 Latin America Business Software and Services Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2022)
12.1.2 Forecast Trend (2023-2028)
12.2 Argentina
12.2.1 Historical Trend (2018-2022)
12.2.2 Forecast Trend (2023-2028)
12.3 Mexico
12.3.1 Historical Trend (2018-2022)
12.3.2 Forecast Trend (2023-2028)
12.4 Others
13 Middle East and Africa Business Software and Services Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2022)
13.1.2 Forecast Trend (2023-2028)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2022)
13.2.2 Forecast Trend (2023-2028)
13.3 Nigeria
13.3.1 Historical Trend (2018-2022)
13.3.2 Forecast Trend (2023-2028)
13.4 South Africa
13.4.1 Historical Trend (2018-2022)
13.4.2 Forecast Trend (2023-2028)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Value Chain Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Company Profiles
16.2.1 Acumatica, Inc.
16.2.1.1 Company Overview
16.2.1.2 Product Portfolio
16.2.1.3 Demographic Reach and Achievements
16.2.1.4 Certifications
16.2.2 Microsoft Corporation
16.2.2.1 Company Overview
16.2.2.2 Product Portfolio
16.2.2.3 Demographic Reach and Achievements
16.2.2.4 Certifications
16.2.3 Epicor Software Corporation
16.2.3.1 Company Overview
16.2.3.2 Product Portfolio
16.2.3.3 Demographic Reach and Achievements
16.2.3.4 Certifications
16.2.4 Oracle Corporation
16.2.4.1 Company Overview
16.2.4.2 Product Portfolio
16.2.4.3 Demographic Reach and Achievements
16.2.4.4 Certifications
16.2.5 Deltek, Inc.
16.2.5.1 Company Overview
16.2.5.2 Product Portfolio
16.2.5.3 Demographic Reach and Achievements
16.2.5.4 Certifications
16.2.6 NetSuite Inc.
16.2.6.1 Company Overview
16.2.6.2 Product Portfolio
16.2.6.3 Demographic Reach and Achievements
16.2.6.4 Certifications
16.2.7 SYSPRO
16.2.7.1 Company Overview
16.2.7.2 Product Portfolio
16.2.7.3 Demographic Reach and Achievements
16.2.7.4 Certifications
16.2.8 International Business Machines Corporation
16.2.8.1 Company Overview
16.2.8.2 Product Portfolio
16.2.8.3 Demographic Reach and Achievements
16.2.8.4 Certifications
16.2.9 Totvs SA
16.2.9.1 Company Overview
16.2.9.2 Product Portfolio
16.2.9.3 Demographic Reach and Achievements
16.2.9.4 Certifications
16.2.10 Others
17 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Business Software and Services Market: Key Industry Highlights, 2018 and 2028
2. Global Business Software and Services Historical Market: Breakup by Software (USD Billion), 2018-2022
3. Global Business Software and Services Market Forecast: Breakup by Software (USD Billion), 2023-2028
4. Global Business Software and Services Historical Market: Breakup by Services (USD Billion), 2018-2022
5. Global Business Software and Services Market Forecast: Breakup by Services (USD Billion), 2023-2028
6. Global Business Software and Services Historical Market: Breakup by Deployment (USD Billion), 2018-2022
7. Global Business Software and Services Market Forecast: Breakup by Deployment (USD Billion), 2023-2028
8. Global Business Software and Services Historical Market: Breakup by Size (USD Billion), 2018-2022
9. Global Business Software and Services Market Forecast: Breakup by Size (USD Billion), 2023-2028
10. Global Business Software and Services Historical Market: Breakup by End Use (USD Billion), 2018-2022
11. Global Business Software and Services Market Forecast: Breakup by End Use (USD Billion), 2023-2028
12. Global Business Software and Services Historical Market: Breakup by Region (USD Billion), 2018-2022
13. Global Business Software and Services Market Forecast: Breakup by Region (USD Billion), 2023-2028
14. North America Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
15. North America Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
16. Europe Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
17. Europe Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
18. Asia Pacific Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
19. Asia Pacific Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
20. Latin America Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
21. Latin America Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
22. Middle East and Africa Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2022
23. Middle East and Africa Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2023-2028
24. Global Business Software and Services Market Structure
Key Questions Answered in the Report
The market is projected to grow at a CAGR of 10% between 2023 and 2028.
The major drivers of the market are the increased deployment of enterprise services and software across IT infrastructure and technological advances such as machine learning and blockchain.
The key trends guiding the growth of the market include the increased usage of automation and the surging demand for high-speed data networks.
The major regions in the market are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.
Finance, sales and marketing, human resource, and supply chain, among others, are the different software in the market.
Consulting, managed services, and support and maintenance are the significant services in the market.
The leading deployments of business software and services are cloud and on-premise.
The major sizes in the market are small and medium enterprises and large enterprises.
The various end uses of business software and services are aerospace and defence, banking, finance services and insurance, government, healthcare, IT and telecom, manufacturing, retail, and transportation, among others.
The key players in the global business software and services market are Acumatica, Inc., Microsoft Corporation, Epicor Software Corporation, Oracle Corporation, Deltek, Inc., NetSuite Inc., SYSPRO, International Business Machines Corporation, and Totvs SA, among others.
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