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The global emotion analytics market size is projected to grow from USD 2.2 billion in 2020 to USD 5.6 billion by 2026, growing at a CAGR of 16.7% in the 2021-2026 forecast period.
The major driving factors of the market are the need for improved customer satisfaction, increased value for real-time emotional analytics, adherence to regulatory and enforcement requirements, and the increased demand for emotional analytics services to cater to the growing business process outsourcing industry.
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The emotion analytics market can be segmented into type, technology, solutions, application, and end-use.
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The industry can be broadly categorised based on its type into:
The industry can be divided based on its technology as:
Based on solutions, the industry can be categorised as:
The industry can be divided based on its application as:
The industry can be classified based on its end-use as:
The EMR report looks into the regional emotion analytics markets like North America, Latin America, Europe, the Middle East and Africa, and the Asia Pacific.
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The major driver for the growth of the emotional analytics market is the growing need for critical decision making related to understanding human behaviour, which is an enterprise that allows many companies to incorporate emotional analytics technology in their process. The emotional analytics Internet of Things helps organisations understand human emotions better and will be a new marketing dimension in the forecast period. In many organisations, biometric innovations focused on smartphone and cloud are being significantly adopted. These factors will drive the growth of the emotion analytics market globally.
The report presents a detailed analysis of the following key players in the global emotion analytics market, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:
The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.
|Scope of the Report||Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment- Type, Technology, Solutions, Application, End Use, Region|
|Breakup by Type||Text Analytics, Facial Analytics, Speech Analytics, Video Analytics|
|Breakup by Technology||Artificial Intelligence, Biometrics and Neuroscience, 3D Modelling, Pattern Recognition, Records Management, Others|
|Breakup by Solutions||Mobile and Web Application, Cloud, Others|
|Breakup by Application||Sales and Marketing Management, Customer Experience Management, Competitive Intelligence, Public Safety and Law Enforcement, Workforce Management|
|Breakup by End Use||Banking, Financial Services, and Insurance, IT and Telecommunication, Retail and Media, Government, Others|
|Breakup by Region||North America, Europe, Asia Pacific, Latin America, Middle East and Africa|
|Market Dynamics||SWOT, Porter's Five Forces, EMR’s Key Indicators for Price and Demand|
|Competitive Landscape||Market Structure, Company Profiles- Company Overview, Product Portfolio, Demographic Reach and Achievements, Certifications|
|Companies Covered||Beyond Verbal Communication Ltd., iMotions, Affectiva, Inc., Microsoft Corporation (NASDAQ: MSFT), International Business Machines Corporation (NYSE: IBM), Apple, Inc. (NASDAQ: AAPL), NVISO SA, Others|
|Report Price and Purchase Option||Explore our purchase options that are best suited to your resources and industry needs.|
|Delivery Format||Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option.|
*We at Expert Market Research always thrive to give you the latest information. The numbers in the article are only indicative and may be different from the actual report.
1.1 Objectives of the Study
1.1.1 Research Objective
1.1.2 Key Findings of the Report
2 Research Methodology
2.1 Data Extraction
2.2 Data Corroboration
2.3 Market Structure
2.5 Market Models
3.1 Market Outlook
3.2 Market Scope and Segmentation
3.3 Additional Insights
4 Executive Summary
4.1 Key Market Developments
4.2 Market Analysis
4.3 Key Players
4.4 Market Revenue and Growth
5 Market Dynamics
5.1 Market Driver Analysis
5.2 Market Restraint Analysis
5.3 Industry Challenges
5.4 Industry Opportunities
6 Global Emotion Analytics Market Analysis
6.1 Global Emotion Analytics Historical Market (2016-2020) & Forecast (2021-2026)
6.2 Global Emotion Analytics Market Breakup by Type
6.2.1 Text Analytics
6.2.2 Facial Analytics
6.2.3 Speech Analytics
6.2.4 Video Analytics
6.3 Global Emotion Analytics Market Breakup by Type: Historical Market (2016-2020) & Forecast (2021-2026)
6.3.1 Text Analytics
6.3.2 Facial Analytics
6.3.3 Speech Analytics
6.3.4 Video Analytics
6.4 Global Emotion Analytics Market Breakup by Technology
6.4.1 Artificial Intelligence
6.4.2 Biometrics and Neuroscience
6.4.3 3D Modelling
6.4.4 Pattern Recognition
6.4.5 Records Management
6.5 Global Emotion Analytics Market Breakup by Technology: Historical Market (2016-2020) & Forecast (2021-2026)
6.5.1 Artificial Intelligence
6.5.2 Biometrics and Neuroscience
6.5.3 3D Modelling
6.5.4 Pattern Recognition
6.5.5 Records Management
6.6 Global Emotion Analytics Market Breakup by Solutions
6.6.1 Mobile and Web Application
6.7 Global Emotion Analytics Market Breakup by Solutions: Historical Market (2016-2020) & Forecast (2021-2026)
6.7.1 Mobile and Web Application
6.8 Global Emotion Analytics Market Breakup by Application
6.8.1 Sales and Marketing Management
6.8.2 Customer Experience Management
6.8.3 Competitive Intelligence
6.8.4 Public Safety and Law Enforcement
6.8.5 Workforce Management
6.9 Global Emotion Analytics Market Breakup by Application: Historical Market (2016-2020) & Forecast (2021-2026)
6.9.1 Sales and Marketing Management
6.9.2 Customer Experience Management
6.9.3 Competitive Intelligence
6.9.4 Public Safety and Law Enforcement
6.9.5 Workforce Management
6.10 Global Emotion Analytics Market Breakup by End Use
6.10.1 Banking, Financial Services, and Insurance
6.10.2 IT and Telecommunication
6.10.3 Retail and Media
6.11 Global Emotion Analytics Market Breakup by End Use: Historical Market (2016-2020) & Forecast (2021-2026)
6.11.1 Banking, Financial Services, and Insurance
6.11.2 IT and Telecommunication
6.11.3 Retail and Media
6.12 Global Emotion Analytics Market Breakup by Region
6.12.1 North America
18.104.22.168 United States of America
22.214.171.124 United Kingdom
6.12.3 Asia Pacific
6.12.4 Latin America
6.12.5 Middle East & Africa
126.96.36.199 Saudi Arabia
188.8.131.52 United Arab Emirates
184.108.40.206 South Africa
6.13 Global Emotion Analytics Market Breakup by Region: Historical Market (2016-2020) & Forecast (2021-2026)
6.13.1 North America
220.127.116.11 United States of America
18.104.22.168 United Kingdom
6.13.3 Asia Pacific
6.13.4 Latin America
6.13.5 Middle East & Africa
22.214.171.124 Saudi Arabia
126.96.36.199 United Arab Emirates
188.8.131.52 South Africa
6.14 SWOT Analysis
7 Porter’s Five Forces Analysis
7.2 Buyer’s Power
7.3 Supplier’s Power
7.4 New Entrants
7.5 Degree of Rivalry
8 Competitive Landscape & Supplier Analysis
8.1 Beyond Verbal Communication Ltd.
8.1.1 Company Overview
8.1.2 Financial Analysis
8.2.1 Company Overview
8.2.2 Financial Analysis
8.3 Affectiva, Inc.
8.3.1 Company Overview
8.3.2 Financial Analysis
8.4 Microsoft Corporation (NASDAQ: MSFT)
8.4.1 Company Overview
8.4.2 Financial Analysis
8.5 International Business Machines Corporation (NYSE: IBM)
8.5.1 Company Overview
8.5.2 Financial Analysis
8.6 Apple, Inc. (NASDAQ: AAPL)
8.6.1 Company Overview
8.6.2 Financial Analysis
8.7 NVISO SA
8.7.1 Company Overview
8.7.2 Financial Analysis
9 Industry Events and Developments
In 2020, the global emotion analytics market attained a value of nearly USD 2.2 billion.
The market is projected to grow at a CAGR of 16.7% between 2021 and 2026.
The market is estimated to witness a healthy growth in the forecast period of 2021-2026 to reach about USD 5.6 billion by 2026.
The major drivers of the industry, such as the growing need to personalize customer’s online experience, rising smartphone and internet penetration, growing demand for real-time emotional analytics, expanding business process outsourcing industry, and growing technological advancements, are expected to aid the market growth.
The development of IoT services by integrating emotion recognition is the key market trend guiding the growth of the industry.
The major regions in the industry are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.
Text, facial, speech, and video analytics are the leading emotion analytics types in the industry.
The significant technologies of the product include artificial intelligence, biometrics and neuroscience, 3D modelling, pattern recognition, and records management, among others.
Mobile and web application and cloud, among others, are the major solutions of emotion analytics in the market.
The significant applications of the product in the industry include sales and marketing management, customer experience management, competitive intelligence, public safety and law enforcement, and workforce management.
Banking, financial services and insurance, IT and telecommunication, retail and media, and government, among others, are the major end use segments of the product in the market.
The major players in the industry are Beyond Verbal Communication Ltd., iMotions, Affectiva, Inc., Microsoft Corporation, International Business Machines Corporation, Apple, Inc., and NVISO SA, among others.
The global emotion analytics market attained a value of USD 2.2 billion in 2020, driven by the technological advancements and growing focus on enhancing digital customer experience. Aided by the creation of emotion aware IoT services, the market is expected to witness a further growth in the forecast period of 2021-2026, growing at a CAGR of 16.7%. The market is projected to reach USD 5.6 billion by 2026.
EMR’s meticulous research methodology delves deep into the market, covering the macro and micro aspects of the industry. Based on types, the industry can be segmented into text, facial, speech, and video analytics. On the basis of technology, the industry is segregated into artificial intelligence, biometrics and neuroscience, 3D modelling, pattern recognition, and records management, among others. Based on solution, the industry is divided into mobile and web application, cloud, and others. By application, the industry is categorised into sales and marketing management, customer experience management, competitive intelligence, public safety and law enforcement, and workforce management. On the basis of end use, the industry is divided into banking, financial services, and insurance, IT and telecommunication, retail and media, and government, among others. The major regional markets for emotion analytics are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa. The key players in the above market include Beyond Verbal Communication Ltd., iMotions, Affectiva, Inc., Microsoft Corporation, International Business Machines Corporation, Apple, Inc., and NVISO SA, among others.
EMR’s research methodology uses a combination of cutting-edge analytical tools and the expertise of their highly accomplished team, thus, providing their customers with market insights that are accurate, actionable, and help them remain ahead of their competition.
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