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Global Emotion Analytics Market: By Type: Text Analytics, Facial Analytics, Speech Analytics, Video Analytics; By Technology: Artificial Intelligence, Others; By Solutions; By Application; By End Use; Regional Analysis; Historical Market and Forecast (2018-2028); Market Dynamics; Competitive Landscape; Industry Events and Developments

Global Emotion Analytics Market Outlook

The global emotion analytics market size is projected to grow from USD 2.2 billion in 2020 to USD 5.6 billion by 2026, growing at a CAGR of 16.7% in the 2023-2028 forecast period.

 

The major driving factors of the market are the need for improved customer satisfaction, increased value for real-time emotional analytics, adherence to regulatory and enforcement requirements, and the increased demand for emotional analytics services to cater to the growing business process outsourcing industry.

 

Emotion Analytics Market

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Market Segmentation

The emotion analytics market can be segmented into type, technology, solutions, application, and end-use.

 

Emotion Analytics Market by Type

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The industry can be broadly categorised based on its type into:

  • Text Analytics 
  • Facial Analytics 
  • Speech Analytics 
  • Video Analytics

The industry can be divided based on its technology as:

Based on solutions, the industry can be categorised as:

  • Mobile and Web Application
  • Cloud
  • Others

The industry can be divided based on its application as:

  • Sales and Marketing Management 
  • Customer Experience Management 
  • Competitive Intelligence 
  • Public Safety and Law Enforcement 
  • Workforce Management

The industry can be classified based on its end-use as:

  • Banking, Financial Services, and Insurance
  • IT and Telecommunication
  • Retail and Media
  • Government
  • Others

The EMR report looks into the regional emotion analytics markets like North America, Latin America, Europe, the Middle East and Africa, and the Asia Pacific.

 

Emotion Analytics Market by Region

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Market Analysis

The major driver for the growth of the emotional analytics market is the growing need for critical decision making related to understanding human behaviour, which is an enterprise that allows many companies to incorporate emotional analytics technology in their process. The emotional analytics Internet of Things helps organisations understand human emotions better and will be a new marketing dimension in the forecast period. In many organisations, biometric innovations focused on smartphone and cloud are being significantly adopted. These factors will drive the growth of the emotion analytics market globally.

 

Competitive Landscape

The report presents a detailed analysis of the following key players in the global emotion analytics market, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:

  • Beyond Verbal Communication Ltd.
  • iMotions
  • Affectiva
  • Microsoft Corporation
  • International Business Machines Corporation
  • NVISO SA
  • Others

The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.

 

REPORT FEATURES DETAILS
Base Year 2022
Historical Period 2018-2022
Forecast Period 2023-2028
Scope of the Report Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment- Type, Technology, Solutions, Application, End Use, Region
Breakup by Type Text Analytics, Facial Analytics, Speech Analytics, Video Analytics
Breakup by Technology Artificial Intelligence, Biometrics and Neuroscience, 3D Modelling, Pattern Recognition, Records Management, Others
Breakup by Solutions Mobile and Web Application, Cloud, Others
Breakup by Application Sales and Marketing Management, Customer Experience Management, Competitive Intelligence, Public Safety and Law Enforcement, Workforce Management
Breakup by End Use Banking, Financial Services, and Insurance, IT and Telecommunication, Retail and Media, Government, Others
Breakup by Region North America, Europe, Asia Pacific, Latin America, Middle East and Africa
Market Dynamics SWOT, Porter's Five Forces, Key Indicators for Price and Demand
Competitive Landscape Market Structure, Company Profiles- Company Overview, Product Portfolio, Demographic Reach and Achievements, Certifications
Companies Covered Beyond Verbal Communication Ltd., iMotions, Affectiva, Microsoft Corporation, International Business Machines Corporation, NVISO SA, Others
Report Price and Purchase Option Explore our purchase options that are best suited to your resources and industry needs.
Delivery Format Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option.

 

*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.

1    Preface
2    Report Coverage – Key Segmentation and Scope
3    Report Description

    3.1    Market Definition and Outlook
    3.2    Properties and Applications
    3.3    Market Analysis
    3.4    Key Players
4    Key Assumptions
5    Executive Summary

    5.1    Overview
    5.2    Key Drivers
    5.3    Key Developments
    5.4    Competitive Structure
    5.5    Key Industrial Trends
6    Snapshot
    6.1    Global
    6.2    Regional
7    Industry Opportunities and Challenges
8    Global Emotion Analytics Market Analysis

    8.1    Key Industry Highlights
    8.2    Global Emotion Analytics Historical Market (2018-2022) 
    8.3    Global Emotion Analytics Market Forecast (2023-2028)
    8.4    Global Emotion Analytics Market by Type
        8.4.1    Text Analytics
            8.4.1.1    Market Share
            8.4.1.2    Historical Trend (2018-2022)
            8.4.1.3    Forecast Trend (2023-2028)
        8.4.2    Facial Analytics
            8.4.2.1    Market Share
            8.4.2.2    Historical Trend (2018-2022)
            8.4.2.3    Forecast Trend (2023-2028)
        8.4.3    Speech Analytics
            8.4.3.1    Market Share
            8.4.3.2    Historical Trend (2018-2022)
            8.4.3.3    Forecast Trend (2023-2028)
        8.4.4    Video Analytics
            8.4.4.1    Market Share
            8.4.4.2    Historical Trend (2018-2022)
            8.4.4.3    Forecast Trend (2023-2028)
    8.5    Global Emotion Analytics Market by Technology
        8.5.1    Artificial Intelligence
            8.5.1.1    Market Share
            8.5.1.2    Historical Trend (2018-2022)
            8.5.1.3    Forecast Trend (2023-2028)
        8.5.2    Biometrics and Neuroscience
            8.5.2.1    Market Share
            8.5.2.2    Historical Trend (2018-2022)
            8.5.2.3    Forecast Trend (2023-2028)
        8.5.3    3D Modelling
            8.5.3.1    Market Share
            8.5.3.2    Historical Trend (2018-2022)
            8.5.3.3    Forecast Trend (2023-2028)
        8.5.4    Pattern Recognition
            8.5.4.1    Market Share
            8.5.4.2    Historical Trend (2018-2022)
            8.5.4.3    Forecast Trend (2023-2028)
        8.5.5    Records Management
            8.5.5.1    Market Share
            8.5.5.2    Historical Trend (2018-2022)
            8.5.5.3    Forecast Trend (2023-2028)
        8.5.6    Others
    8.6    Global Emotion Analytics Market by Solutions
        8.6.1    Mobile and Web Application
            8.6.1.1    Market Share
            8.6.1.2    Historical Trend (2018-2022)
            8.6.1.3    Forecast Trend (2023-2028)
        8.6.2    Cloud
            8.6.2.1    Market Share
            8.6.2.2    Historical Trend (2018-2022)
            8.6.2.3    Forecast Trend (2023-2028)
        8.6.3    Others
    8.7    Global Emotion Analytics Market by Application
        8.7.1    Sales and Marketing Management
            8.7.1.1    Market Share
            8.7.1.2    Historical Trend (2018-2022)
            8.7.1.3    Forecast Trend (2023-2028)
        8.7.2    Customer Experience Management
            8.7.2.1    Market Share
            8.7.2.2    Historical Trend (2018-2022)
            8.7.2.3    Forecast Trend (2023-2028)
        8.7.3    Competitive Intelligence
            8.7.3.1    Market Share
            8.7.3.2    Historical Trend (2018-2022)
            8.7.3.3    Forecast Trend (2023-2028)
        8.7.4    Public Safety and Law Enforcement
            8.7.4.1    Market Share
            8.7.4.2    Historical Trend (2018-2022)
            8.7.4.3    Forecast Trend (2023-2028)
        8.7.5    Workforce Management
            8.7.5.1    Market Share
            8.7.5.2    Historical Trend (2018-2022)
            8.7.5.3    Forecast Trend (2023-2028)
    8.8    Global Emotion Analytics Market by End Use
        8.8.1    Banking, Financial Services, and Insurance
            8.8.1.1    Market Share
            8.8.1.2    Historical Trend (2018-2022)
            8.8.1.3    Forecast Trend (2023-2028)
        8.8.2    IT and Telecommunication
            8.8.2.1    Market Share
            8.8.2.2    Historical Trend (2018-2022)
            8.8.2.3    Forecast Trend (2023-2028)
        8.8.3    Retail and Media
            8.8.3.1    Market Share
            8.8.3.2    Historical Trend (2018-2022)
            8.8.3.3    Forecast Trend (2023-2028)
        8.8.4    Government
            8.8.4.1    Market Share
            8.8.4.2    Historical Trend (2018-2022)
            8.8.4.3    Forecast Trend (2023-2028)
        8.8.5    Others
    8.9    Global Emotion Analytics Market by Region
        8.9.1    Market Share
            8.9.1.1    North America
            8.9.1.2    Europe
            8.9.1.3    Asia Pacific
            8.9.1.4    Latin America
            8.9.1.5    Middle East and Africa
9    Regional Analysis
    9.1    North America
        9.1.1    Historical Trend (2018-2022)
        9.1.2    Forecast Trend (2023-2028)
        9.1.3    Breakup by Country
            9.1.3.1    United States of America 
            9.1.3.2    Canada
    9.2    Europe
        9.2.1    Historical Trend (2018-2022)
        9.2.2    Forecast Trend (2023-2028)
        9.2.3    Breakup by Country
            9.2.3.1    United Kingdom
            9.2.3.2    Germany
            9.2.3.3    France
            9.2.3.4    Italy
            9.2.3.5    Others
    9.3    Asia Pacific
        9.3.1    Historical Trend (2018-2022)
        9.3.2    Forecast Trend (2023-2028)
        9.3.3    Breakup by Country
            9.3.3.1    China
            9.3.3.2    Japan
            9.3.3.3    India
            9.3.3.4    ASEAN
            9.3.3.5    Australia
            9.3.3.6    Others
    9.4    Latin America
        9.4.1    Historical Trend (2018-2022)
        9.4.2    Forecast Trend (2023-2028)
        9.4.3    Breakup by Country
            9.4.3.1    Brazil
            9.4.3.2    Argentina
            9.4.3.3    Mexico
            9.4.3.4    Others
    9.5    Middle East and Africa
        9.5.1    Historical Trend (2018-2022)
        9.5.2    Forecast Trend (2023-2028)
        9.5.3    Breakup by Country
            9.5.3.1    Saudi Arabia
            9.5.3.2    United Arab Emirates
            9.5.3.3    Nigeria
            9.5.3.4    South Africa
            9.5.3.5    Others
10    Market Dynamics
    10.1    SWOT Analysis
        10.1.1    Strengths
        10.1.2    Weaknesses
        10.1.3    Opportunities
        10.1.4    Threats
    10.2    Porter’s Five Forces Analysis
        10.2.1    Supplier’s Power
        10.2.2    Buyer’s Power
        10.2.3    Threat of New Entrants
        10.2.4    Degree of Rivalry
        10.2.5    Threat of Substitutes
    10.3    Key Indicators for Demand
    10.4    Key Indicators for Price
11    Value Chain Analysis
12    Competitive Landscape

    12.1    Market Structure
    12.2    Company Profiles
        12.2.1    Beyond Verbal Communication Ltd.
            12.2.1.1    Company Overview
            12.2.1.2    Product Portfolio
            12.2.1.3    Demographic Reach and Achievements
            12.2.1.4    Certifications
        12.2.2    iMotions
            12.2.2.1    Company Overview
            12.2.2.2    Product Portfolio
            12.2.2.3    Demographic Reach and Achievements
            12.2.2.4    Certifications
        12.2.3    Affectiva
            12.2.3.1    Company Overview
            12.2.3.2    Product Portfolio
            12.2.3.3    Demographic Reach and Achievements
            12.2.3.4    Certifications
        12.2.4    Microsoft Corporation
            12.2.4.1    Company Overview
            12.2.4.2    Product Portfolio
            12.2.4.3    Demographic Reach and Achievements
            12.2.4.4    Certifications
        12.2.5    International Business Machines Corporation
            12.2.5.1    Company Overview
            12.2.5.2    Product Portfolio
            12.2.5.3    Demographic Reach and Achievements
            12.2.5.4    Certifications
        12.2.6    NVISO SA
            12.2.6.1    Company Overview
            12.2.6.2    Product Portfolio
            12.2.6.3    Demographic Reach and Achievements
            12.2.6.4    Certifications
        12.2.7    Others
13    Industry Events and Developments


List of Key Figures and Tables

1.    Global Emotion Analytics Market: Key Industry Highlights, 2018 and 2028
2.    Global Emotion Analytics Historical Market: Breakup by Type (USD Billion), 2018-2022
3.    Global Emotion Analytics Market Forecast: Breakup by Type (USD Billion), 2023-2028
4.    Global Emotion Analytics Historical Market: Breakup by Technology (USD Billion), 2018-2022
5.    Global Emotion Analytics Market Forecast: Breakup by Technology (USD Billion), 2023-2028
6.    Global Emotion Analytics Historical Market: Breakup by Solutions (USD Billion), 2018-2022
7.    Global Emotion Analytics Market Forecast: Breakup by Solutions (USD Billion), 2023-2028
8.    Global Emotion Analytics Historical Market: Breakup by Application (USD Billion), 2018-2022
9.    Global Emotion Analytics Market Forecast: Breakup by Application (USD Billion), 2023-2028
10.    Global Emotion Analytics Historical Market: Breakup by End Use (USD Billion), 2018-2022
11.    Global Emotion Analytics Market Forecast: Breakup by End Use (USD Billion), 2023-2028
12.    Global Emotion Analytics Historical Market: Breakup by Region (USD Billion), 2018-2022
13.    Global Emotion Analytics Market Forecast: Breakup by Region (USD Billion), 2023-2028
14.    North America Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2022
15.    North America Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2023-2028
16.    Europe Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2022
17.    Europe Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2023-2028
18.    Asia Pacific Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2022
19.    Asia Pacific Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2023-2028
20.    Latin America Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2022
21.    Latin America Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2023-2028
22.    Middle East and Africa Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2022
23.    Middle East and Africa Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2023-2028
24.    Global Emotion Analytics Market Structure

Key Questions Answered in the Report

In 2020, the global emotion analytics market attained a value of nearly USD 2.2 billion.

The market is projected to grow at a CAGR of 16.7% between 2021 and 2026.

The market is estimated to witness a healthy growth in the forecast period of 2023-2028 to reach about USD 5.6 billion by 2026.

The major drivers of the industry, such as the growing need to personalize customer’s online experience, rising smartphone and internet penetration, growing demand for real-time emotional analytics, expanding business process outsourcing industry, and growing technological advancements, are expected to aid the market growth.

The development of IoT services by integrating emotion recognition is the key market trend guiding the growth of the industry.

The major regions in the industry are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.

Text, facial, speech, and video analytics are the leading emotion analytics types in the industry.

The significant technologies of the product include artificial intelligence, biometrics and neuroscience, 3D modelling, pattern recognition, and records management, among others. 

Mobile and web application and cloud, among others, are the major solutions of emotion analytics in the market.

The significant applications of the product in the industry include sales and marketing management, customer experience management, competitive intelligence, public safety and law enforcement, and workforce management.

Banking, financial services and insurance, IT and telecommunication, retail and media, and government, among others, are the major end use segments of the product in the market. 

The major players in the industry are Beyond Verbal Communication Ltd., iMotions, Affectiva, Microsoft Corporation, International Business Machines Corporation, and NVISO SA, among others.

Analyst Review

The global emotion analytics market attained a value of USD 2.2 billion in 2020, driven by the technological advancements and growing focus on enhancing digital customer experience. Aided by the creation of emotion aware IoT services, the market is expected to witness a further growth in the forecast period of 2023-2028, growing at a CAGR of 16.7%. The market is projected to reach USD 5.6 billion by 2026.

EMR’s meticulous research methodology delves deep into the market, covering the macro and micro aspects of the industry. Based on types, the industry can be segmented into text, facial, speech, and video analytics. On the basis of technology, the industry is segregated into artificial intelligence, biometrics and neuroscience, 3D modelling, pattern recognition, and records management, among others. Based on solution, the industry is divided into mobile and web application, cloud, and others. By application, the industry is categorised into sales and marketing management, customer experience management, competitive intelligence, public safety and law enforcement, and workforce management. On the basis of end use, the industry is divided into banking, financial services, and insurance, IT and telecommunication, retail and media, and government, among others. The major regional markets for emotion analytics are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa. The key players in the above market include Beyond Verbal Communication Ltd., iMotions, Affectiva, Microsoft Corporation, International Business Machines Corporation, and NVISO SA, among others.

EMR’s research methodology uses a combination of cutting-edge analytical tools and the expertise of their highly accomplished team, thus, providing their customers with market insights that are accurate, actionable, and help them remain ahead of their competition.

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