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Global Emotion Analytics Market Size, Share, Forecast: By Type: Text Analytics, Facial Analytics, Speech Analytics, Video Analytics; By Technology: Artificial Intelligence, Others; By Solutions; By Application; By End Use; Regional Analysis; Market Dynamics: SWOT Analysis, Porter’s Five Forces Analysis; Competitive Landscape; 2024-2032
Global Emotion Analytics Market Outlook
The global emotion analytics market size is projected to grow from USD 3.51 billion in 2023 to USD 14.25 billion by 2032, growing at a CAGR of 16.90% in the 2024-2032 forecast period.
The major driving factors of the market are the need for improved customer satisfaction, increased value for real-time emotional analytics, adherence to regulatory and enforcement requirements, and the increased demand for emotional analytics services to cater to the growing business process outsourcing industry.
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Market Segmentation
The emotion analytics market can be segmented into type, technology, solutions, application, and end-use.
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The industry can be broadly categorised based on its type into:
- Text Analytics
- Facial Analytics
- Speech Analytics
- Video Analytics
The industry can be divided based on its technology as:
- Artificial Intelligence
- Biometrics and Neuroscience
- 3D Modelling
- Pattern Recognition
- Records Management
- Others
Based on solutions, the industry can be categorised as:
- Mobile and Web Application
- Cloud
- Others
The industry can be divided based on its application as:
- Sales and Marketing Management
- Customer Experience Management
- Competitive Intelligence
- Public Safety and Law Enforcement
- Workforce Management
The industry can be classified based on its end-use as:
- Banking, Financial Services, and Insurance
- IT and Telecommunication
- Retail and Media
- Government
- Others
The EMR report looks into the regional emotion analytics markets like North America, Latin America, Europe, the Middle East and Africa, and the Asia Pacific.
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Market Analysis
The major driver for the growth of the emotional analytics market is the growing need for critical decision making related to understanding human behaviour, which is an enterprise that allows many companies to incorporate emotional analytics technology in their process. The emotional analytics Internet of Things helps organisations understand human emotions better and will be a new marketing dimension in the forecast period. In many organisations, biometric innovations focused on smartphone and cloud are being significantly adopted. These factors will drive the growth of the emotion analytics market globally.
Competitive Landscape
The report presents a detailed analysis of the following key players in the global emotion analytics market, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:
- Beyond Verbal Communication Ltd.
- iMotions
- Affectiva
- Microsoft Corporation
- International Business Machines Corporation
- NVISO SA
- Others
The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.
Key Highlights of the Report
| REPORT FEATURES | DETAILS |
| Base Year | 2023 |
| Historical Period | 2018-2023 |
| Forecast Period | 2024-2032 |
| Scope of the Report: |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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| Breakup by Type |
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| Breakup by Technology |
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| Breakup by Solutions |
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| Breakup by Application |
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| Breakup by End Use |
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| Breakup by Region |
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| Market Dynamics |
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| Competitive Landscape |
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| Companies Covered |
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| Report Price and Purchase Option | Explore our purchase options that are best suited to your resources and industry needs. |
| Delivery Format | Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option. |
*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Emotion Analytics Market Analysis
8.1 Key Industry Highlights
8.2 Global Emotion Analytics Historical Market (2018-2023)
8.3 Global Emotion Analytics Market Forecast (2024-2032)
8.4 Global Emotion Analytics Market by Type
8.4.1 Text Analytics
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 Facial Analytics
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.4.3 Speech Analytics
8.4.3.1 Historical Trend (2018-2023)
8.4.3.2 Forecast Trend (2024-2032)
8.4.4 Video Analytics
8.4.4.1 Historical Trend (2018-2023)
8.4.4.2 Forecast Trend (2024-2032)
8.5 Global Emotion Analytics Market by Technology
8.5.1 Artificial Intelligence
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 Biometrics and Neuroscience
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.5.3 3D Modelling
8.5.3.1 Historical Trend (2018-2023)
8.5.3.2 Forecast Trend (2024-2032)
8.5.4 Pattern Recognition
8.5.4.1 Historical Trend (2018-2023)
8.5.4.2 Forecast Trend (2024-2032)
8.5.5 Records Management
8.5.5.1 Historical Trend (2018-2023)
8.5.5.2 Forecast Trend (2024-2032)
8.5.6 Others
8.6 Global Emotion Analytics Market by Solutions
8.6.1 Mobile and Web Application
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 Cloud
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.6.3 Others
8.7 Global Emotion Analytics Market by Application
8.7.1 Sales and Marketing Management
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Customer Experience Management
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.7.3 Competitive Intelligence
8.7.3.1 Historical Trend (2018-2023)
8.7.3.2 Forecast Trend (2024-2032)
8.7.4 Public Safety and Law Enforcement
8.7.4.1 Historical Trend (2018-2023)
8.7.4.2 Forecast Trend (2024-2032)
8.7.5 Workforce Management
8.7.5.1 Historical Trend (2018-2023)
8.7.5.2 Forecast Trend (2024-2032)
8.8 Global Emotion Analytics Market by End Use
8.8.1 Banking, Financial Services, and Insurance
8.8.1.1 Historical Trend (2018-2023)
8.8.1.2 Forecast Trend (2024-2032)
8.8.2 IT and Telecommunication
8.8.2.1 Historical Trend (2018-2023)
8.8.2.2 Forecast Trend (2024-2032)
8.8.3 Retail and Media
8.8.3.1 Historical Trend (2018-2023)
8.8.3.2 Forecast Trend (2024-2032)
8.8.4 Government
8.8.4.1 Historical Trend (2018-2023)
8.8.4.2 Forecast Trend (2024-2032)
8.8.5 Others
8.9 Global Emotion Analytics Market by Region
8.9.1 North America
8.9.1.1 Historical Trend (2018-2023)
8.9.1.2 Forecast Trend (2024-2032)
8.9.2 Europe
8.9.2.1 Historical Trend (2018-2023)
8.9.2.2 Forecast Trend (2024-2032)
8.9.3 Asia Pacific
8.9.3.1 Historical Trend (2018-2023)
8.9.3.2 Forecast Trend (2024-2032)
8.9.4 Latin America
8.9.4.1 Historical Trend (2018-2023)
8.9.4.2 Forecast Trend (2024-2032)
8.9.5 Middle East and Africa
8.9.5.1 Historical Trend (2018-2023)
8.9.5.2 Forecast Trend (2024-2032)
9 North America Emotion Analytics Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Emotion Analytics Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Emotion Analytics Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.1 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Emotion Analytics Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Emotion Analytics Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Value Chain Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Company Profiles
16.2.1 Beyond Verbal Communication Ltd.
16.2.1.1 Company Overview
16.2.1.2 Product Portfolio
16.2.1.3 Demographic Reach and Achievements
16.2.1.4 Certifications
16.2.2 iMotions
16.2.2.1 Company Overview
16.2.2.2 Product Portfolio
16.2.2.3 Demographic Reach and Achievements
16.2.2.4 Certifications
16.2.3 Affectiva
16.2.3.1 Company Overview
16.2.3.2 Product Portfolio
16.2.3.3 Demographic Reach and Achievements
16.2.3.4 Certifications
16.2.4 Microsoft Corporation
16.2.4.1 Company Overview
16.2.4.2 Product Portfolio
16.2.4.3 Demographic Reach and Achievements
16.2.4.4 Certifications
16.2.5 International Business Machines Corporation
16.2.5.1 Company Overview
16.2.5.2 Product Portfolio
16.2.5.3 Demographic Reach and Achievements
16.2.5.4 Certifications
16.2.6 NVISO SA
16.2.6.1 Company Overview
16.2.6.2 Product Portfolio
16.2.6.3 Demographic Reach and Achievements
16.2.6.4 Certifications
16.2.7 Others
17 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Emotion Analytics Market: Key Industry Highlights, 2018 and 2032
2. Global Emotion Analytics Historical Market: Breakup by Type (USD Billion), 2018-2023
3. Global Emotion Analytics Market Forecast: Breakup by Type (USD Billion), 2024-2032
4. Global Emotion Analytics Historical Market: Breakup by Technology (USD Billion), 2018-2023
5. Global Emotion Analytics Market Forecast: Breakup by Technology (USD Billion), 2024-2032
6. Global Emotion Analytics Historical Market: Breakup by Solutions (USD Billion), 2018-2023
7. Global Emotion Analytics Market Forecast: Breakup by Solutions (USD Billion), 2024-2032
8. Global Emotion Analytics Historical Market: Breakup by Application (USD Billion), 2018-2023
9. Global Emotion Analytics Market Forecast: Breakup by Application (USD Billion), 2024-2032
10. Global Emotion Analytics Historical Market: Breakup by End Use (USD Billion), 2018-2023
11. Global Emotion Analytics Market Forecast: Breakup by End Use (USD Billion), 2024-2032
12. Global Emotion Analytics Historical Market: Breakup by Region (USD Billion), 2018-2023
13. Global Emotion Analytics Market Forecast: Breakup by Region (USD Billion), 2024-2032
14. North America Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2023
15. North America Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2024-2032
16. Europe Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2023
17. Europe Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2024-2032
18. Asia Pacific Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2023
19. Asia Pacific Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2024-2032
20. Latin America Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2023
21. Latin America Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2024-2032
22. Middle East and Africa Emotion Analytics Historical Market: Breakup by Country (USD Billion), 2018-2023
23. Middle East and Africa Emotion Analytics Market Forecast: Breakup by Country (USD Billion), 2024-2032
24. Global Emotion Analytics Market Structure
Key Questions Answered in the Report
In 2023, the global emotion analytics market attained a value of nearly USD 3.51 billion.
The market is projected to grow at a CAGR of 16.90% between 2024 and 2032.
The market is estimated to witness a healthy growth in the forecast period of 2024-2032 to reach about USD 14.25 billion by 2032.
The major drivers of the market are growing need to personalise the online experiences of customers, rising smartphone and internet penetration, expanding business process outsourcing, and growing technological advancements.
The development of IoT services by integrating emotion recognition and growing demand for real-time emotional analytics are the key trends guiding the growth of the emotion analytics market.
The major regions in the market are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.
Text analytics, facial analytics, speech analytics, and video analytics are the leading types in the market.
The significant technologies of the product include artificial intelligence, biometrics and neuroscience, 3D modelling, pattern recognition, and records management, among others.
Mobile and web application and cloud, among others, are the major solutions of emotion analytics in the market.
The significant applications of the product in the market include sales and marketing management, customer experience management, competitive intelligence, public safety and law enforcement, and workforce management.
Banking, financial services and insurance, IT and telecommunication, retail and media, and government, among others, are the major end uses of the product in the market.
The major players in the market are Beyond Verbal Communication Ltd., iMotions, Affectiva, Microsoft Corporation, International Business Machines Corporation, and NVISO SA, among others.
Analyst Review
The global emotion analytics market attained a value of USD 3.51 billion in 2023, driven by the technological advancements and growing focus on enhancing digital customer experience. Aided by the creation of emotion aware IoT services, the market is expected to witness a further growth in the forecast period of 2024-2032, growing at a CAGR of 16.90%. The market is projected to reach USD 14.25 billion by 2032.
EMR’s meticulous research methodology delves deep into the market, covering the macro and micro aspects of the industry. Based on types, the industry can be segmented into text, facial, speech, and video analytics. On the basis of technology, the industry is segregated into artificial intelligence, biometrics and neuroscience, 3D modelling, pattern recognition, and records management, among others. Based on solution, the industry is divided into mobile and web application, cloud, and others. By application, the industry is categorised into sales and marketing management, customer experience management, competitive intelligence, public safety and law enforcement, and workforce management. On the basis of end use, the industry is divided into banking, financial services, and insurance, IT and telecommunication, retail and media, and government, among others. The major regional markets for emotion analytics are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa. The key players in the above market include Beyond Verbal Communication Ltd., iMotions, Affectiva, Microsoft Corporation, International Business Machines Corporation, and NVISO SA, among others.
EMR’s research methodology uses a combination of cutting-edge analytical tools and the expertise of their highly accomplished team, thus, providing their customers with market insights that are accurate, actionable, and help them remain ahead of their competition.
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