India Courier, Express, and Parcel (CEP) Market Size, Share and Growth Analysis Report: Forecast Trends and Outlook (2026-2035)

India Courier, Express, and Parcel (CEP) Market Growth

The rising focus on automating the delivery processes by deploying route optimisation software is one of the pivotal factors boosting the growth of India courier, express, and parcel (CEP) industry. In November 2023, Indian distribution logistics firm Blue Dart Express Limited partnered with India Post for introducing its digital parcel lockers at selected post offices. These new lockers offer alternative delivery methods to customers as they eliminate the need for personal receipts or signatures on package delivery. Moreover, to boost the speed of delivery, significant investments are initiated in smart warehouses, automating the packaging centers and deploying sorting robots.

Key Trends and Recent Developments

India Courier, Express, and Parcel (CEP) Market Trends

The expanding e-commerce sector along with the growth of hyperlocal and the quick commerce is propelling the rise in the number of express parcels, subsequently impacting the India courier, express, and parcel (CEP) market outlook. According to industry reports, India's express parcel market is estimated to witness a sharp rise, touching 24-29 billion shipments by FY30. The surge in government initiatives is offering a major boost to courier exports whilst strengthening India’s position in the emerging global e-commerce sector. In September 2024, the Central Board of Indirect taxes and Customs (CBIC) extended its export-related benefits under the RoSCTL, RoDTEP, and Duty Drawback schemes for exports made via courier mode to encourage e-commerce industry across India.

India Courier, Express, and Parcel (CEP) Market Opportunities

The India courier, express, and parcel (CEP) market development will also be influenced by the rising scope in the automotive sector to eliminate third-party delays and streamline the purchases. In April 2025, Ola Electric introduced #HyperDelivery, a first-of-its-kind service that offers same-day vehicle registration and delivery. The growing adoption of electric vehicles by numerous courier companies is leading to reduced emissions. The increasing focus of the government on modernising the logistics sector along with the surging partnerships between ecommerce giants and courier companies will further fuel the industry growth. In December 2024, The Asian Development Bank (ADB) approved a USD 350 million policy-based loan for supporting the Indian Government’s wide-ranging reforms for strengthening and modernising the country’s logistics sector while achieving increased economic competitiveness.

India Courier, Express, and Parcel (CEP) Industry Segmentation

India Courier, Express, and Parcel (CEP) Market Share

Market Insights by Destination

The rising preference for domestic courier services for their speed and efficiency will foster the India courier, express, and parcel (CEP) market development. Local courier companies also offer competitive rates for domestic deliveries as they allow businesses and individuals to save money on shipping costs.

The demand for international courier companies is growing as they take all sizes of packages whilst helping customers with tariffs, taxes, and duties. The growing benefits of moving goods at speed and at scale with convenience across the globe will boost the segment growth. In January 2022, express transportation firm FedEx Express (FedEx) launched the FedEx International Priority Express (IPE) for offering Indians the flexibility to schedule their deliveries by 10:30 or noon to select markets in Asia, United States, Europe and Canada.

Market Insights by Business

The B2B (business-to-business) courier, express, and parcel demand in India is poised to grow as these services deploy multiple tools for empowering customers and minimising unnecessary interactions with the sales teams or customer support. By utilising courier services, businesses ensure cost savings as they optimise logistics and limit the need for in-house transportation infrastructure.

Meanwhile, B2C (business-to-consumer) services in the India courier, express, and parcel (CEP) market are favoured as they assist in delivering smaller packages to individuals while focusing on faster delivery, customer satisfaction and convenience. In July 2023, Indian logistics firm BookMyCargo entered the domestic business-to-consumer segment for increasing its presence in sectors, such as FMCG, consumer goods, and pharma as it targets Rs 100 crore topline by 2030.

The demand for C2C (customer-to-customer) CRP solutions will expand due to their ability to limit the cost of the service or product being offered. This business model also increases profitability. The abundance of options on one platform and the absence of intermediaries also leads to faster transactions with streamlined service and time savings.

Market Insights by Transportation Type

According to the India courier, express, and parcel (CEP) market analysis, the preference for roadway deliveries is growing as road shipping is considered a cost-effective way for transporting goods via trucks mainly for short to medium distances. This mode of transport is favored for its on-time, hassle-free and flexible delivery options.

Meanwhile, waterways & airways are recording significant popularity as they assist in moving perishable, large, and heavy products across long distances. In November 2022, Amazon emerged as the first e-commerce company to collaborate with the Inland Waterways Authority of India for facilitating cargo shipments on Indian waters. Such initiatives will drive segment growth.

The growing prominence of railways as the most environment friendly mode of land transportation will add to the India CRP industry expansion. With the surge in online shopping and the strong demand for express deliveries, the Indian railways is working on meeting the needs of quick commerce. For instance, in December 2024, the Indian Railways introduced Vande Bharat Parcel Service, its new express parcel service to meet the growing requirements for faster deliveries of smaller cargo, including apparel, mobile phones, and perishables.

Market Insights by End User

The retail sector is expected to a emerge as a major end-user of the India courier, express, and parcel (CEP) market due to the strong focus on efficient as well as timely delivery of goods to customers. In February 2025, smart gadget retail chain Sangeetha launched a 30-minute express delivery service to ensure that its customers across South India receive smartphones and gadgets within 30 minutes.

Financial institutes deploy CEP solutions for moving documents and cash between different bank locations, such as a branch and its main facility. Doorstep banking (DSB) service has also grown popular as it allows banks to enable customers to complete routine banking activities, including cash deposits and withdrawals.

As per the India courier, express, and parcel industry analysis, the industrial manufacturing sector uses several delivery services for speeding up the transportation of goods for meeting urgent deadlines. The growing emphasis on efficient production, limited delays as well as faster delivery of raw materials and finished goods will favor the segment growth.

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Purchase the Regional Overview for USD 1099

If you choose to purchase the full report at a later stage, the amount already paid will be adjusted, and you will only need to pay the remaining balance.

India Courier, Express, and Parcel (CEP) Market Regional Analysis

North India Courier, Express, and Parcel (CEP) Market Opportunities

The expansion of the North India courier, express, and parcel (CEP) market can be attributed to the rising preference for online shopping on account of the spiked household incomes and rapid growth of the urban population. As retailers race towards meeting the ever-growing need for convenience, hyper-personalised experiences and speed, on-demand delivery is at the forefront of the retail revolution in this region.

South India Courier, Express, and Parcel (CEP) Market Factors

The increasing efforts on enhancing digital connectivity will influence the South India courier, express, and parcel industry outlook. In November 2024, FedEx introduced a new air freight service between Bengaluru, India and Guangzhou, China for improving South India’s access to critical imports from the Asia Pacific region. Such initiatives aimed at launching new services to meet the growing regional demand whilst fulfilling time-critical needs and connecting seamlessly to global markets will drive the market development.

West India Courier, Express, and Parcel (CEP) Market Factors

The demand for CEP services in West India is poised to expand with the presence of fast-paced lifestyles and the consequent need for efficient, reliable, and affordable hyperlocal delivery services to help business grow. The growing efforts on leveraging extensive last-mile connectivity for supporting small-scale businesses will add to the regional market expansion. In December 2024, Mumbai’s India Post launched a cost-effective delivery system for offering rates as low as ₹15 per parcel to greatly benefit small e-commerce businesses as well as rural entrepreneurs across the region.

Competitive Landscape

Other key players in the India courier, express, and parcel (CEP) market report are FedEx India, Busybees Logistics Solutions Pvt. Ltd., Ecom Express Private Limited, Atlantic International Express, EKart Logistics, Safexpress Private Limited and others.