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Global Payroll Outsourcing Market Size, Growth, Analysis: By Type: Hybrid, Fully Outsourced; By Business Size: Small Business, Medium Business, Large Business; By Industrial Vertical: BFSI, Consumer and Industrial Products, IT and Telecommunications, Public Sector, Healthcare, Others; Regional Analysis; Competitive Landscape; 2024-2032
Global Payroll Outsourcing Market Outlook
The global payroll outsourcing market size reached approximately USD 10.36 billion in 2023. The market is projected to grow at a CAGR of 6.0% between 2024 and 2032, reaching a value of around USD 17.59 billion by 2032.
Key Takeaways
- In the year 2022, approximately 73% of businesses and organisations in the US utilised outsourced payrolling services for their companies.
- In the UK, 61% of businesses outsourced their payroll to an external company.
- Payroll outsourcing enables organisations to concentrate on their primary business activities, consequently enhancing productivity and minimising operational expenses.
Payroll outsourcing involves transferring the responsibility of managing and processing employee payroll to an external service provider. This service provider typically allows companies to take advantage of cost savings and access to specialised knowledge and technology. Payroll outsourcing can enhance overall productivity by delegating payroll responsibilities to a third party, and companies can free up valuable time and resources that can be redirected toward core business activities.
The growing focus by organisations to minimise expenses is propelling the payroll outsourcing market growth. By outsourcing payroll operations, companies can reduce the costs associated with hiring and training in-house payroll staff, purchasing payroll software, and maintaining payroll systems. Additionally, outsourcing allows companies to avoid the costs of payroll errors and penalties that may arise from non-compliance with tax regulations or labour laws.
Another benefit of payroll outsourcing is gaining access to specialised expertise. Payroll service providers are experienced in handling complex payroll processes, such as calculating taxes, managing benefits and deductions, and ensuring compliance with local labour laws. By outsourcing payroll, companies can tap into this expertise and ensure accurate and efficient payroll processing.
Key Trends and Developments
The growth of organisations beyond domestic borders; the requirement for expertise in managing compliance; and growing attempts to promote productivity and cost efficiency through payroll outsourcing are positively impacting the payroll outsourcing market growth
| Date | Company | Event |
| Nov 9th, 2023 | CloudPay | Acknowledged as a leader in NelsonHall's 2023 Payroll Services NEAT evaluation |
| Sep 26th, 2023 | Mercans and Infosys | Joined forces to spearhead a digital transformation in payroll services |
| Sep 21st, 2023 | CloudPay | Received the title of Best International Payroll Solutions Company 2023 from Corporate Vision Magazine |
| Apr 8th, 2022 | Deloitte | Launched a Human Services Innovators Council |
| Topic | Details |
| Geographical expansion of organisations | As organisations continue to expand their geographical reach, there is an increasing need for efficient strategies, like outsourcing payroll, to ensure seamless business operations. |
| Promoting efficiency and productivity | By outsourcing payroll services, companies can redirect their attention toward their primary operations, thus enhancing effectiveness and output. |
| Time-saving and cost-effective method | Outsourcing payroll management saves time and money by accurately assessing expenses like employee compensation, benefits, paychecks, financial statements, and payroll taxes. |
| Managing compliance | Organisations depend on payroll partners to stay informed about legislation and government regulations impacting payroll. These experts ensure timely updates to payroll software under statutory law. |
Global Payroll Outsourcing Market Trends
Payroll processing is a complex and time-consuming task that involves numerous activities and requires meticulous attention to detail. From calculating wages and salaries to deducting taxes and issuing paychecks, payroll processing involves a multitude of responsibilities that can be overwhelming for businesses.
By opting for payroll outsourcing, companies can alleviate the burden of payroll processing and reduce operational costs. Outsourcing payroll activities to an external provider allows businesses to tap into the expertise and resources of professionals who specialise in payroll management. These providers have the necessary knowledge and experience to handle payroll tasks efficiently and accurately, ensuring compliance with all relevant laws and regulations.
By entrusting payroll activities to an external provider, employers can free up valuable time and resources that can be redirected toward their core business functions. This allows businesses to focus on their primary objectives and strategic initiatives, ultimately enhancing long-term efficiency and productivity. A significant trend observed in the global payroll outsourcing market is the ability of businesses to outsource their payroll services. Additionally, outsourced payroll companies benefit from enhanced technological capabilities, as they employ cloud-based systems to manage crucial data efficiently.
Market Segmentation
“Global Payroll Outsourcing Market Report and Forecast 2024-2032” offers a detailed analysis of the market based on the following segments:
| Market Breakup | Categories |
| Type | Hybrid, Fully outsourced |
| Business Size | Small Business, Medium Business, Large Business |
| Industrial Vertical | BFSI, Consumer and Industrial Products, IT and Telecommunications, Public sector, Healthcare, Others |
| Region | North America, Europe, Asia Pacific, Latin America, Middle East, Africa |
The demand for payroll outsourcing is high in the healthcare sector due to its complex human resource management
The healthcare industry plays a crucial role in society, and managing its human resources can be quite intricate. Hospitals and clinics hire various professionals, ranging from doctors and nurses to blue-collar workers and sanitation staff. Each of these professionals possesses different qualifications and is compensated accordingly. This is aiding the payroll outsourcing market as outsourcing payroll in the healthcare sector proves advantageous to efficiently handles the calculation of intricate compensation and benefit structures, including overtime payments, uniform allowances, and remuneration for hospital staff working on holidays due to medical emergencies.
Furthermore, banking recruitment is a challenging task in a fiercely competitive industry. Human resources personnel are faced with the daunting task of sifting through numerous applications. They must conduct thorough background checks to ensure there are no instances of financial fraud or terminations in the past. The trust customers place in banks is largely influenced by their interactions with bank employees, making trust the most valuable asset for any bank. Identifying and approaching top talent for specialised roles and positions is a crucial responsibility for HR professionals, necessitating extensive research. This is where payroll outsourcing in the BFSI sector can prove invaluable in recruiting the most deserving candidates.
In terms of size, large businesses dominate the global payroll outsourcing market share
The market for payroll outsourcing is significantly influenced by large businesses. Payroll tasks play a crucial role in maintaining a company's reputation, and any mishandling can have a negative impact. Moreover, large companies possess ample resources and financial capabilities to opt for outsourcing payroll services. These companies often have operations in multiple countries, making payroll processes more complex.
As per available data, over 70% of Fortune 500 companies choose to outsource their payroll services. It has also been observed that companies that do not outsource payroll services tend to incur 18% higher in-house costs compared to those who do outsource.
Additionally, small businesses often find managing payroll in-house to be burdensome, as the cost of hiring payroll administration experts is beyond their means. Conversely, ineffective payroll management significantly affects the company's profitability. In this situation, opting for payroll services specifically designed for small businesses can reduce costs by half compared to in-house management. By outsourcing payroll services, there is no longer a need to employ a full-time payroll manager, freeing small businesses from the responsibilities of handling payroll.
Competitive Landscape
Major players in the payroll outsourcing market are focusing more on service improvement to gain a competitive edge over their counterparts
| Company | Founded | Headquartered | Industry/Services |
| IBM Corp. | 1911 | New York, United States | Technological corporation, multiple industries, including energy and financial services |
| Deloitte Touche Tohmatsu Limited | 1845 | London, United Kingdom | Multinational professional services network, wide variety of services in numerous industries |
| KPMG Huazhen LLP | 1987 | Amstelveen, Netherlands | International network of professionals, audit, tax, and advisory services |
| Infosys Ltd. | 1981 | Bengaluru, India | Indian multinational, business consulting, information technology, and outsourcing services |
Other players in the global payroll outsourcing market are ADP, Inc., CloudPay Inc., ZenPayroll, Inc. (Gusto), HCL Technologies Ltd., and HRMantra Software Private Limited, among others.
The Global Council for Human Services Innovation, introduced by Deloitte, is a groundbreaking initiative that aims to foster collaboration and drive innovation in the field of human services on a global scale. This international platform serves as a hub for influential intellectuals, thought leaders, and experts from various disciplines who are dedicated to improving the quality of human services and advancing the well-being of individuals and communities worldwide.
By bringing together a diverse group of individuals with a shared commitment to enhancing human services, the Global Council creates a unique space for cross-pollination of ideas, knowledge sharing, and collective problem-solving. Members of the Council include renowned academics, policymakers, practitioners, and industry leaders who possess a deep understanding of the challenges and opportunities in the human services sector.
Payroll Outsourcing Market Analysis by Region
The market in North America has experienced substantial growth. The United States has emerged as the leading participant in this market, with numerous organisations choosing to delegate their payroll services. One of the primary factors contributing to the North America payroll outsourcing market growth is the cost-effectiveness of such outsourcing payroll operations.
By outsourcing their payroll functions, organisations can save on the costs associated with hiring and training in-house payroll staff. Additionally, outsourcing allows companies to access specialised expertise and technology that may not be available internally. Service vendors in North America are actively promoting the evolution of payroll services by incorporating automated sub-processes. These automated systems streamline the payroll process, reducing the chances of errors, and improving efficiency.
Business analytics and big data are also being utilised to provide organisations with valuable insights into their payroll operations, enabling them to make data-driven decisions. Furthermore, the implementation of mobility and cloud delivery models has revolutionised the payroll outsourcing market in the Asia Pacific. These technologies allow employees and employers to access payroll information and services from anywhere, at any time. This level of flexibility and convenience has greatly enhanced the user experience and improved overall efficiency.
Meanwhile, the payroll outsourcing market in Europe is expected to witness a healthy growth in the coming years due to the evolving business environment and growing complexity of the regulatory landscape.
Key Highlights of the Report
| REPORT FEATURES | DETAILS |
| Base Year | 2023 |
| Historical Period | 2018-2023 |
| Forecast Period | 2024-2032 |
| Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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| Breakup by Type |
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| Breakup by Business Size |
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| Breakup by Industrial Vertical |
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| Breakup by Region |
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| Market Dynamics |
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| Competitive Landscape |
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| Companies Covered |
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*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Payroll Outsourcing Market Analysis
8.1 Key Industry Highlights
8.2 Global Payroll Outsourcing Historical Market (2018-2023)
8.3 Global Payroll Outsourcing Market Forecast (2024-2032)
8.4 Global Payroll Outsourcing Market by Type
8.4.1 Hybrid
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 Fully Outsourced
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.5 Global Payroll Outsourcing Market by Business Size
8.5.1 Small Business
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 Medium Business
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.5.3 Large Business
8.5.3.1 Historical Trend (2018-2023)
8.5.3.2 Forecast Trend (2024-2032)
8.6 Global Payroll Outsourcing Market by Industrial Vertical
8.6.1 BFSI
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 Consumer and Industrial Products
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.6.3 IT and Telecommunications
8.6.3.1 Historical Trend (2018-2023)
8.6.3.2 Forecast Trend (2024-2032)
8.6.4 Public Sector
8.6.4.1 Historical Trend (2018-2023)
8.6.4.2 Forecast Trend (2024-2032)
8.6.5 Healthcare
8.6.5.1 Historical Trend (2018-2023)
8.6.5.2 Forecast Trend (2024-2032)
8.6.6 Others
8.7 Global Payroll Outsourcing Market by Region
8.7.1 North America
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Europe
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.7.3 Asia Pacific
8.7.3.1 Historical Trend (2018-2023)
8.7.3.2 Forecast Trend (2024-2032)
8.7.4 Latin America
8.7.4.1 Historical Trend (2018-2023)
8.7.4.2 Forecast Trend (2024-2032)
8.7.5 Middle East and Africa
8.7.5.1 Historical Trend (2018-2023)
8.7.5.2 Forecast Trend (2024-2032)
9 North America Payroll Outsourcing Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Payroll Outsourcing Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Payroll Outsourcing Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.1 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Payroll Outsourcing Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Payroll Outsourcing Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 IBM Corp.
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 ADP, Inc.
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 CloudPay Inc.
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Deloitte Touche Tohmatsu Limited
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 Infosys Ltd.
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 KPMG Huazhen LLP
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 ZenPayroll, Inc. (Gusto)
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 HCL Technologies Ltd.
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 HRMantra Software Private Limited
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Payroll Outsourcing Market: Key Industry Highlights, 2018 and 2032
2. Global Payroll Outsourcing Historical Market: Breakup by Type (USD Billion), 2018-2023
3. Global Payroll Outsourcing Market Forecast: Breakup by Type (USD Billion), 2024-2032
4. Global Payroll Outsourcing Historical Market: Breakup by Business Size (USD Billion), 2018-2023
5. Global Payroll Outsourcing Market Forecast: Breakup by Business Size (USD Billion), 2024-2032
6. Global Payroll Outsourcing Historical Market: Breakup by Industrial Vertical (USD Billion), 2018-2023
7. Global Payroll Outsourcing Market Forecast: Breakup by Industrial Vertical (USD Billion), 2024-2032
8. Global Payroll Outsourcing Historical Market: Breakup by Region (USD Billion), 2018-2023
9. Global Payroll Outsourcing Market Forecast: Breakup by Region (USD Billion), 2024-2032
10. North America Payroll Outsourcing Historical Market: Breakup by Country (USD Billion), 2018-2023
11. North America Payroll Outsourcing Market Forecast: Breakup by Country (USD Billion), 2024-2032
12. Europe Payroll Outsourcing Historical Market: Breakup by Country (USD Billion), 2018-2023
13. Europe Payroll Outsourcing Market Forecast: Breakup by Country (USD Billion), 2024-2032
14. Asia Pacific Payroll Outsourcing Historical Market: Breakup by Country (USD Billion), 2018-2023
15. Asia Pacific Payroll Outsourcing Market Forecast: Breakup by Country (USD Billion), 2024-2032
16. Latin America Payroll Outsourcing Historical Market: Breakup by Country (USD Billion), 2018-2023
17. Latin America Payroll Outsourcing Market Forecast: Breakup by Country (USD Billion), 2024-2032
18. Middle East and Africa Payroll Outsourcing Historical Market: Breakup by Country (USD Billion), 2018-2023
19. Middle East and Africa Payroll Outsourcing Market Forecast: Breakup by Country (USD Billion), 2024-2032
20. Global Payroll Outsourcing Market Structure
Key Questions Answered in the Report
In 2023, the market reached an approximate value of USD 10.36 billion.
The market is estimated to grow at a CAGR of 6.0% between 2024 and 2032.
The market is estimated to witness a healthy growth during 2024-2032 to reach around USD 17.59 billion by 2032.
The major market drivers include growing focus by organisations to minimise expenses, the rising utilisation of big data and business analytics in organisations, and evolving business environments.
The key trends aiding the market growth are technological advancements and the regional expansion of businesses.
The major regional markets are Europe, the Asia Pacific, Latin America, North America, and the Middle East and Africa.
Hyrid and fully outsourced are the different types of payroll outsourcing considered in the market report.
The major players in the market are IBM Corp., ADP, Inc., CloudPay Inc., Deloitte Touche Tohmatsu Limited, Infosys Ltd., KPMG Huazhen LLP, ZenPayroll, Inc. (Gusto), HCL Technologies Ltd., and HRMantra Software Private Limited, among others.
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