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The global small business marketing software market size is projected to grow at a CAGR of 7.5% between 2024 and 2032.The major drivers of the market include increasing presence of small businesses across different sectors and economical nature of the software.
Small business marketing software provide a combination of applications including social media management, email marketing, marketing automation, and content management, among others to small businesses. The software helps small businesses to create, and nurture leads and manage different campaigns to increase sales by attracting customers.
On the basis of deployment, the market is bifurcated into cloud and on-premises. Based on solution type, the market is divided into CRM software, email marketing, social marketing, search marketing, content management, marketing automation, and campaign management, among others.
On the basis of end-use, the market is classified into automotive, education, BFSI, government, healthcare, media and entertainment, and manufacturing, among others. Based on region, the small business marketing software market segmentation includes North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the market, covering their competitive landscape and latest developments like mergers, acquisitions, investments, and expansion plans.
On premises is anticipated to account for a significant small business marketing software market share. On premises software offer organisations control over their resources and data security and allows the IT team to address any potential vulnerabilities in a swift and effective manner. The on premises servers also provide an internal network that is easily accessible, regardless of the internet connection. The operational costs of on premises is also lower as they do not require constant access to high-speed internet.
North America is witnessing significant growth in the demand for small business marketing software. This growth can be attributed to the presence of a well-established IT infrastructure, early adoption of novel technologies, and increasing concentration of small businesses in the region. The growing requirement for marketing automation for automating campaigns and minimising tedious tasks is bolstering the small business marketing software market demand. Market automation systems aid in the management of lead generation, analytics, and advanced CRM.
Salesforce, Inc. is one of the leading cloud-based software development companies that was founded in 1999 and is headquartered in California, United States. The company specialises in small business marketing software, customer relationship management, and enterprise cloud computing.
HubSpot, Inc. is a marketer and developer of software products for customer service, sales, and small business marketing, among others. The company was founded in 2006 and is headquartered in Massachusetts, United States.
Avochato, Inc. is a mobile messaging platform that allows operations, marketing, sales, and support teams to communicate in an efficient and effective manner with their audiences. The company was founded in 2015 and is headquartered in California, United States.
Other small business marketing software market key players include SendWorks (SendX Inc.), ActiveCampaign, LLC, SugarCRM Inc., Klaviyo, Inc., OutboundEngine, Inc., NextRoll, Inc., and GetResponse S.A., among others.
REPORT FEATURES | DETAILS |
Base Year | 2023 |
Historical Period | 2018-2023 |
Forecast Period | 2024-2032 |
Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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Breakup by Deployment |
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Breakup by Solution Type |
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Breakup by End-Use |
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Breakup by Region |
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Market Dynamics |
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Competitive Landscape |
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Companies Covered |
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*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Small Business Marketing Software Market Analysis
8.1 Key Industry Highlights
8.2 Global Small Business Marketing Software Historical Market (2018-2023)
8.3 Global Small Business Marketing Software Market Forecast (2024-2032)
8.4 Global Small Business Marketing Software Market by Deployment
8.4.1 Cloud
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 On-Premises
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.5 Global Small Business Marketing Software Market by Solution Type
8.5.1 CRM Software
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 Email Marketing
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.5.3 Social Marketing
8.5.3.1 Historical Trend (2018-2023)
8.5.3.2 Forecast Trend (2024-2032)
8.5.4 Search Marketing
8.5.4.1 Historical Trend (2018-2023)
8.5.4.2 Forecast Trend (2024-2032)
8.5.5 Content Management
8.5.5.1 Historical Trend (2018-2023)
8.5.5.2 Forecast Trend (2024-2032)
8.5.6 Marketing Automation
8.5.6.1 Historical Trend (2018-2023)
8.5.6.2 Forecast Trend (2024-2032)
8.5.7 Campaign Management
8.5.7.1 Historical Trend (2018-2023)
8.5.7.2 Forecast Trend (2024-2032)
8.5.8 Others
8.6 Global Small Business Marketing Software Market by End-Use
8.6.1 Automotive
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 Education
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.6.3 BFSI
8.6.3.1 Historical Trend (2018-2023)
8.6.3.2 Forecast Trend (2024-2032)
8.6.4 Government
8.6.4.1 Historical Trend (2018-2023)
8.6.4.2 Forecast Trend (2024-2032)
8.6.5 Healthcare
8.6.5.1 Historical Trend (2018-2023)
8.6.5.2 Forecast Trend (2024-2032)
8.6.6 Media and Entertainment
8.6.6.1 Historical Trend (2018-2023)
8.6.6.2 Forecast Trend (2024-2032)
8.6.7 Manufacturing
8.6.7.1 Historical Trend (2018-2023)
8.6.7.2 Forecast Trend (2024-2032)
8.6.8 Others
8.7 Global Small Business Marketing Software Market by Region
8.7.1 North America
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Europe
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.7.3 Asia Pacific
8.7.3.1 Historical Trend (2018-2023)
8.7.3.2 Forecast Trend (2024-2032)
8.7.4 Latin America
8.7.4.1 Historical Trend (2018-2023)
8.7.4.2 Forecast Trend (2024-2032)
8.7.5 Middle East and Africa
8.7.5.1 Historical Trend (2018-2023)
8.7.5.2 Forecast Trend (2024-2032)
9 North America Small Business Marketing Software Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Small Business Marketing Software Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Small Business Marketing Software Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.1 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Small Business Marketing Software Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Small Business Marketing Software Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 Salesforce, Inc.
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 HubSpot, Inc.
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 SendWorks (SendX Inc.)
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Avochato, Inc.
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 ActiveCampaign, LLC
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 SugarCRM Inc.
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 Klaviyo, Inc.
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 OutboundEngine, Inc.
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 NextRoll, Inc.
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 GetResponse S.A.
15.2.10.1 Company Overview
15.2.10.2 Product Portfolio
15.2.10.3 Demographic Reach and Achievements
15.2.10.4 Certifications
15.2.11 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Small Business Marketing Software Market: Key Industry Highlights, 2018 and 2032
2. Global Small Business Marketing Software Historical Market: Breakup by Deployment (USD Million), 2018-2023
3. Global Small Business Marketing Software Market Forecast: Breakup by Deployment (USD Million), 2024-2032
4. Global Small Business Marketing Software Historical Market: Breakup by Solution Type (USD Million), 2018-2023
5. Global Small Business Marketing Software Market Forecast: Breakup by Solution Type (USD Million), 2024-2032
6. Global Small Business Marketing Software Historical Market: Breakup by End-Use (USD Million), 2018-2023
7. Global Small Business Marketing Software Market Forecast: Breakup by End-Use (USD Million), 2024-2032
8. Global Small Business Marketing Software Historical Market: Breakup by Region (USD Million), 2018-2023
9. Global Small Business Marketing Software Market Forecast: Breakup by Region (USD Million), 2024-2032
10. North America Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
11. North America Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
12. Europe Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
13. Europe Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
14. Asia Pacific Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
15. Asia Pacific Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
16. Latin America Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
17. Latin America Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
18. Middle East and Africa Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
19. Middle East and Africa Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
20. Global Small Business Marketing Software Market Structure
The market is projected to grow at a CAGR of 7.5% between 2024 and 2032.
The major market drivers include economical nature of the software and increasing awareness about the various advantages offered by the product.
The key trends fuelling the growth of the market include rising requirement for email marketing and growing adoption of automation in marketing.
The major regions in the market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The significant solution types include CRM software, email marketing, social marketing, search marketing, content management, marketing automation, and campaign management, among others.
The end-uses of small business marketing software include automotive, education, BFSI, government, healthcare, media and entertainment, and manufacturing, among others.
The different modes of deployment include cloud and on-premises.
The key players in the market are Salesforce, Inc., HubSpot, Inc., SendWorks (SendX Inc.), Avochato, Inc., ActiveCampaign, LLC, SugarCRM Inc., Klaviyo, Inc., OutboundEngine, Inc., NextRoll, Inc., and GetResponse S.A., among others.
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