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Workforce Management Market

Global Workforce Management Market Share, Size, Trends, Analysis: By Type: Time and Attendance Management, Workforce Scheduling and Workforce Analytics, Absence and Leave Management, Other; By Deployment Mode; By End-user Vertical; Regional Analysis; Competitive Landscape; Key Trends and Developments in the Market; 2024-2032

Global Workforce Management Market Outlook

The global workforce management market size reached a value of more than USD 8.10 billion in 2023. The global market is expected to grow at a CAGR of 9.20% in the forecast period of 2024-2032, likely to reach a value of USD 17.87 billion by 2032.

 

workforce management market

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Global Workforce Management Market Trends

Workforce management comprises of an integrated set of processes through which a company allocate resources, track attendance, and track goals for optimising productivity. WFM entails successfully estimating labour requirements and designing and controlling staff schedules to complete a certain activity on a daily and hourly basis.

 

Increasing Adoption of Work-From-Home Trend

Companies around the world are adopting hybrid workstyles by allowing employees to work-from-home on certain days and occasions. This has enhanced the importance of workforce management services for companies to efficiently manage their workflow.

 

Growing Demand for Cloud-based Workforce Management

The demand for cloud-based workforce management softwares has surged as they help business to optimise their workflow by enabling the company to automate tasks that are traditionally labour intensive, while also providing other management solutions.

 

Flexible Plans for Companies Based on their Needs

Software companies are curating cost-efficient management service plans based on company needs and size. This will allow smaller companies to adopt services and improve their work efficiency, which will further boost the market development.

 

Evolving Human Resource Management Operations to Provide Significant Growth Opportunities

The ongoing rapid industrialisation and commercial development in emerging regions has propelled the implementation of human resource management strategies to improve recruitment, attendance management, performance management, and documentation, among other processes. This can provide positive development opportunities to the market.

 

High Initial Cost for Setting up Workforce Management Services Can Hinder the Market Growth

Small and medium sized companies are hesitant in adopting workforce management services due to the high initial cost for setup, management which requires skilled professionals, and infrastructure in case of on-premises management service. This can impede the market growth rate.

 

Global Workforce Management Market Analysis

 

workforce management market by segments

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Based on type, the market can be segmented into time and attendance management, workforce scheduling and workforce analytics, absence and leave management, performance and goal management, among others. Based on deployment mode, it can be bifurcated into on-premise and cloud. 

 

Based on end-user vertical, the market segments include BFSI, consumer goods and retail, automotive, energy and utilities, healthcare, and manufacturing, among others. The regional markets for the workforce management market can be divided into North America, Europe, the Asia Pacific, Latin America, the Middle East and Africa. 

 

The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global market, covering their competitive landscape and latest developments like mergers, acquisitions, investments, and expansion plans.

 

  • ActiveOps PLC
  • NICE Ltd.
  • Oracle Corporation
  • Kronos Incorporated
  • Infor Group
  • Others

 

Deployment Modes in the Global Workforce Management Market

Based on deployment modes, the market bifurcations include on-premise and cloud. Technological developments and increasing demand for all-in-one solutions for workforce management and automation is driving the market growth. Thus, companies have been increasingly adopting cloud-based workforce management software helps business to optimise workflow and improve efficiency.

 

On-premise segment provides a premise installation option which provide full control on the upgrade and maintenance schedules, security configuration and patches, and access to the software. It is expected to experience steady growth in the market during the forecast period.

 

Market Breakup by End-User Vertical

Based on end-user vertical, the market can be segmented into BFSI, consumer goods and retail, automotive, energy and utilities, healthcare, and manufacturing, among others. Among these segments, healthcare is expected to hold the largest share in the market owing to the increasing focus of healthcare organisations to reduce labour expenses and improve efficiency. Healthcare organisations are focusing on improving their communication methods, human resource staff, and talent acquisition.

 

The BFSI segment is also expected to hold a significant share of the market owing to theincreasing adoption of management softwares for automation of labour-intensive tasks.

 

workforce management market by region

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Competitive Landscape

ActiveOps PLC is a United Kingdom based software company that provide organisations with workforce automation services for various purposes to improve the workflow efficiency. The company was founded in 2005 and its headquarter is located in Reading, Berkshire.

 

NICE Ltd. is an Israel-based software company, which was founded in 1986. The company specialises in workforce engagement management, data security, surveillance, call centre software, and robotic process automation, among many other fields. They also offer one of the world’s largest cloud CX platform.

 

Oracle Corporation is one of the world’s largest computer technology companies which was founded in 1977. The company is headquartered in Texas, United States. The company is comprised of four main business sectors including cloud and license, hardware, and services. The company is known for its database management system, called Oracle database software.

 

Other market players include Kronos Incorporated and Infor Group, among others.

 

Key Highlights of the Report

REPORT FEATURES DETAILS
Base Year 2023
Historical Period 2018-2023
Forecast Period 2024-2032
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Type
  • Deployment Mode
  • End-user Vertical
  • Region
Breakup by Type
  • Time and Attendance Management
  • Workforce Scheduling and Workforce Analytics
  • Absence and Leave Management
  • Performance and Goal Management
  • Other
Breakup by Deployment Mode
  • On-premise
  • Cloud
Breakup by End-user Vertical
  • BFSI
  • Consumer Goods and Retail
  • Automotive
  • Energy and Utilities
  • Healthcare
  • Manufacturing
  • Others
Breakup by Region
  • North America
    • United States of America 
    • Canada
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • ASEAN
    • Australia
    • Others
  • Latin America
    • Brazil
    • Argentina
    • Mexico
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Nigeria
    • South Africa
    • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • ActiveOps PLC
  • NICE Ltd.
  • Oracle Corporation
  • Kronos Incorporated
  • Infor Group
  • Others

 

*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.

1    Preface
2    Report Coverage – Key Segmentation and Scope
3    Report Description

    3.1    Market Definition and Outlook
    3.2    Properties and Applications
    3.3    Market Analysis
    3.4    Key Players
4    Key Assumptions
5    Executive Summary

    5.1    Overview
    5.2    Key Drivers
    5.3    Key Developments
    5.4    Competitive Structure
    5.5    Key Industrial Trends
6    Market Snapshot
    6.1    Global
    6.2    Regional
7    Opportunities and Challenges in the Market    
8    Global Workforce Management Market Analysis

    8.1    Key Industry Highlights
    8.2    Global Workforce Management Historical Market (2018-2023) 
    8.3    Global Workforce Management Market Forecast (2024-2032)
    8.4    Global Workforce Management Market by Type
        8.4.1    Time and Attendance Management
            8.4.1.1    Market Share
            8.4.1.2    Historical Trend (2018-2023)
            8.4.1.3    Forecast Trend (2024-2032)
        8.4.2    Workforce Scheduling and Workforce Analytics
            8.4.2.1    Market Share
            8.4.2.2    Historical Trend (2018-2023)
            8.4.2.3    Forecast Trend (2024-2032)
        8.4.3    Absence and Leave Management
            8.4.3.1    Market Share
            8.4.3.2    Historical Trend (2018-2023)
            8.4.3.3    Forecast Trend (2024-2032)
        8.4.4    Performance and Goal Management
            8.4.4.1    Market Share
            8.4.4.2    Historical Trend (2018-2023)
            8.4.4.3    Forecast Trend (2024-2032)
        8.4.5    Other
    8.5    Global Workforce Management Market by Deployment Mode
        8.5.1    On-premise
            8.5.1.1    Market Share
            8.5.1.2    Historical Trend (2018-2023)
            8.5.1.3    Forecast Trend (2024-2032)
        8.5.2    Cloud
            8.5.2.1    Market Share
            8.5.2.2    Historical Trend (2018-2023)
            8.5.2.3    Forecast Trend (2024-2032)
    8.6    Global Workforce Management Market by End-user Vertical
        8.6.1    BFSI
            8.6.1.1    Market Share
            8.6.1.2    Historical Trend (2018-2023)
            8.6.1.3    Forecast Trend (2024-2032)
        8.6.2    Consumer Goods and Retail
            8.6.2.1    Market Share
            8.6.2.2    Historical Trend (2018-2023)
            8.6.2.3    Forecast Trend (2024-2032)
        8.6.3    Automotive
            8.6.3.1    Market Share
            8.6.3.2    Historical Trend (2018-2023)
            8.6.3.3    Forecast Trend (2024-2032)
        8.6.4    Energy and Utilities
            8.6.4.1    Market Share
            8.6.4.2    Historical Trend (2018-2023)
            8.6.4.3    Forecast Trend (2024-2032)
        8.6.5    Healthcare
            8.6.5.1    Market Share
            8.6.5.2    Historical Trend (2018-2023)
            8.6.5.3    Forecast Trend (2024-2032)
        8.6.6    Manufacturing
            8.6.6.1    Market Share
            8.6.6.2    Historical Trend (2018-2023)
            8.6.6.3    Forecast Trend (2024-2032)
        8.6.7    Others
    8.7    Global Workforce Management Market by Region
        8.7.1    North America
            8.7.1.1    Market Share
            8.7.1.2    Historical Trend (2018-2023) 
            8.7.1.3    Forecast Trend (2024-2032)
        8.7.2    Europe
            8.7.2.1    Market Share
            8.7.2.2    Historical Trend (2018-2023) 
            8.7.2.3    Forecast Trend (2024-2032)
        8.7.3    Asia Pacific
            8.7.3.1    Market Share
            8.7.3.2    Historical Trend (2018-2023) 
            8.7.3.3    Forecast Trend (2024-2032)
        8.7.4    Latin America
            8.7.4.1    Market Share
            8.7.4.2    Historical Trend (2018-2023) 
            8.7.4.3    Forecast Trend (2024-2032)
        8.7.5    Middle East and Africa
            8.7.5.1    Market Share
            8.7.5.2    Historical Trend (2018-2023) 
            8.7.5.3    Forecast Trend (2024-2032)
9    North America Market Analysis
    9.1    United States of America 
        9.1.1    Market Share
        9.1.2    Historical Trend (2018-2023) 
        9.1.3    Forecast Trend (2024-2032)
    9.2    Canada
        9.2.1    Market Share
        9.2.2    Historical Trend (2018-2023) 
        9.2.3    Forecast Trend (2024-2032)
10    Europe Market Analysis
    10.1    United Kingdom
        10.1.1    Market Share
        10.1.2    Historical Trend (2018-2023) 
        10.1.3    Forecast Trend (2024-2032)
    10.2    Germany
        10.2.1    Market Share
        10.2.2    Historical Trend (2018-2023) 
        10.2.3    Forecast Trend (2024-2032)
    10.3    France
        10.3.1    Market Share
        10.3.2    Historical Trend (2018-2023) 
        10.3.3    Forecast Trend (2024-2032)
    10.4    Italy
        10.4.1    Market Share
        10.4.2    Historical Trend (2018-2023) 
        10.4.3    Forecast Trend (2024-2032)
    10.5    Others
11    Asia Pacific Market Analysis
    11.1    China
        11.1.1    Market Share
        11.1.2    Historical Trend (2018-2023) 
        11.1.3    Forecast Trend (2024-2032)
    11.2    Japan
        11.2.1    Market Share
        11.2.2    Historical Trend (2018-2023) 
        11.2.3    Forecast Trend (2024-2032)
    11.3    India
        11.3.1    Market Share
        11.3.2    Historical Trend (2018-2023) 
        11.3.3    Forecast Trend (2024-2032)
    11.4    ASEAN
        11.4.1    Market Share
        11.4.2    Historical Trend (2018-2023) 
        11.4.3    Forecast Trend (2024-2032)
    11.5    Australia
        11.5.1    Market Share
        11.5.2    Historical Trend (2018-2023) 
        11.5.3    Forecast Trend (2024-2032)
    11.6    Others
12    Latin America Market Analysis
    12.1    Brazil
        12.1.1    Market Share
        12.1.2    Historical Trend (2018-2023) 
        12.1.3    Forecast Trend (2024-2032)
    12.2    Argentina
        12.2.1    Market Share
        12.2.2    Historical Trend (2018-2023) 
        12.2.3    Forecast Trend (2024-2032)
    12.3    Mexico
        12.3.1    Market Share
        12.3.2    Historical Trend (2018-2023) 
        12.3.3    Forecast Trend (2024-2032)
    12.4    Others
13    Middle East and Africa Market Analysis
    13.1    Saudi Arabia
        13.1.1    Market Share
        13.1.2    Historical Trend (2018-2023) 
        13.1.3    Forecast Trend (2024-2032)
    13.2    United Arab Emirates
        13.2.1    Market Share
        13.2.2    Historical Trend (2018-2023) 
        13.2.3    Forecast Trend (2024-2032)
    13.3    Nigeria
        13.3.1    Market Share
        13.3.2    Historical Trend (2018-2023) 
        13.3.3    Forecast Trend (2024-2032)
    13.4    South Africa
        13.4.1    Market Share
        13.4.2    Historical Trend (2018-2023) 
        13.4.3    Forecast Trend (2024-2032)
    13.5    Others
14    Market Dynamics
    14.1    SWOT Analysis
        14.1.1    Strengths
        14.1.2    Weaknesses
        14.1.3    Opportunities
        14.1.4    Threats
    14.2    Porter’s Five Forces Analysis
        14.2.1    Supplier’s Power
        14.2.2    Buyer’s Power
        14.2.3    Threat of New Entrants
        14.2.4    Degree of Rivalry
        14.2.5    Threat of Substitutes
    14.3    Key Indicators for Demand
    14.4    Key Indicators for Price
15    Competitive Landscape
    15.1    Market Structure
    15.2    Company Profiles
        15.2.1    ActiveOps PLC
            15.2.1.1    Company Overview
            15.2.1.2    Product Portfolio
            15.2.1.3    Demographic Reach and Achievements
            15.2.1.4    Certifications
        15.2.2    NICE Ltd.
            15.2.2.1    Company Overview
            15.2.2.2    Product Portfolio
            15.2.2.3    Demographic Reach and Achievements
            15.2.2.4    Certifications
        15.2.3    Oracle Corporation
            15.2.3.1    Company Overview
            15.2.3.2    Product Portfolio
            15.2.3.3    Demographic Reach and Achievements
            15.2.3.4    Certifications
        15.2.4    Kronos Incorporated
            15.2.4.1    Company Overview
            15.2.4.2    Product Portfolio
            15.2.4.3    Demographic Reach and Achievements
            15.2.4.4    Certifications
        15.2.5    Infor Group
            15.2.5.1    Company Overview
            15.2.5.2    Product Portfolio
            15.2.5.3    Demographic Reach and Achievements
            15.2.5.4    Certifications
        15.2.6    Others
16    Key Trends and Developments in the Market

 

List of Key Figures and Tables

1.    Global Workforce Management Market: Key Industry Highlights, 2017 and 2021
2.    Global Workforce Management Historical Market: Breakup by Type (USD Billion), 2018-2023
3.    Global Workforce Management Market Forecast: Breakup by Type (USD Billion), 2024-2032
4.    Global Workforce Management Historical Market: Breakup by Deployment Mode (USD Billion), 2018-2023
5.    Global Workforce Management Market Forecast: Breakup by Deployment Mode (USD Billion), 2024-2032
6.    Global Workforce Management Historical Market: Breakup by End Use (USD Billion), 2018-2023
7.    Global Workforce Management Market Forecast: Breakup by End Use (USD Billion), 2024-2032
8.    Global Workforce Management Historical Market: Breakup by Region (USD Billion), 2018-2023
9.    Global Workforce Management Market Forecast: Breakup by Region (USD Billion), 2024-2032
10.    North America Workforce Management Historical Market: Breakup by Country (USD Billion), 2018-2023
11.    North America Workforce Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
12.    Europe Workforce Management Historical Market: Breakup by Country (USD Billion), 2018-2023
13.    Europe Workforce Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
14.    Asia Pacific Workforce Management Historical Market: Breakup by Country (USD Billion), 2018-2023
15.    Asia Pacific Workforce Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
16.    Latin America Workforce Management Historical Market: Breakup by Country (USD Billion), 2018-2023
17.    Latin America Workforce Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
18.    Middle East and Africa Workforce Management Historical Market: Breakup by Country (USD Billion), 2018-2023
19.    Middle East and Africa Workforce Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
20.    Global Workforce Management Market Structure

Key Questions Answered in the Report

The market size reached a value of USD 8.10 billion in 2023.

The market size is estimated to reach a value of USD 17.87 billion in 2032.

The global market size is expected to grow at a CAGR of 9.20% during the period 2024-2032.

The market is driven by the increasing demand for management software to optimise efficiency and rapidly growing demand for cloud-based workforce management service.

The rising launch of cost-efficient service plans and adoption of work-from-home trend in companies is propelling the marker growth.

The regional markets for the global workforce management market include North America, Europe, the Asia Pacific, Latin America, the Middle East and Africa.

The different types of workforce management in the market include time and attendance management, workforce scheduling and workforce analytics, absence and leave management, performance and goal management, among others.

The deployment modes for workforce management include on-premise and cloud.

The end-user verticals for workforce management include BFSI, consumer goods and retail, automotive, energy and utilities, healthcare, and manufacturing, among others.

The key players in the market include ActiveOps PLC, NICE Ltd., Oracle Corporation, Kronos Incorporated, and Infor Group, among others.

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