Top 10 Companies Dominating the Global Maintenance, Repair, and Operations (MRO) Market

Applied Industrial Technologies, Electrocomponents plc, W.W. Grainger, Inc., Lawson Products, Inc, WESCO International, Inc., Wolseley Limited, ERIKS N.V, Johnson Controls, Wurth Group, Caterpillar Inc., and Airgas, Inc., among others, are the major players in the global maintenance, repair, and operations (MRO) market. 

The global maintenance, repair, and operations (MRO) market reached a value of about USD 747.61 billion in 2023. The market is projected to grow at a CAGR of 2.4% in the forecast period of 2024-2032 to reach around USD 922.70 billion by 2032. As per the analysis by Expert Market Research, the market is expected to be driven by the increasing demand for increased efficiency.

Maintenance, repair, and operations (MRO) encompass the diverse expenses incurred by businesses to ensure seamless operations and production processes. Although MRO products aren't part of the final product, they include items vital for production, such as consumables, machinery, repair tools, and miscellaneous items like furniture and computers. MRO involves a holistic approach aimed at regular upkeep, servicing, and repair of assets to prevent breakdowns, minimise downtime, and optimise operational efficiency. It encompasses tasks like cleaning, lubrication, calibration, and timely part replacements, crucial for industries like manufacturing, healthcare, and aviation to sustain workflow and asset value.

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The maintenance, repair, and operations (MRO) market growth is poised to be driven by the emergence of smart factories. Predictive maintenance technologies, such as sensors and IoT, facilitate proactive replacement of manufacturing components, averting potential defects, fuelling the rapid market expansion during forecast period. The MRO market is further propelled by robust digitalisation efforts and growing business demands for enhanced operational efficiency.

In January 2023, Asia Digital Engineering (ADE), formerly under Capital A (previously AirAsia Group Berhad), expanded its Maintenance, Repair, and Overhaul (MRO) capabilities by inaugurating a new hangar facility in Senai, Johor Bahru. This 5,000 square meter hangar, situated at Senai Airport’s Free Industrial Zone, marked ADE's third MRO facility. With over two decades of engineering prowess, ADE provided MRO services for various aircraft models, including the Airbus A320 and A330 families, extending its expertise beyond AirAsia to third-party airlines.

Top 10 Maintenance, Repair, and Operations (MRO) Companies in the World:

Applied Industrial Technologies

Applied Industrial Technologies, established in 1923, is a premier distributor and technical solutions provider for industrial motion, fluid power, and automation technologies. With over 100 years of leadership, the company offers specialised services and a wide range of products to MRO and OEM customers worldwide. The company’s commitment to innovation and customer service drives the success, as the company continuously strives to enhance productivity and investment returns. The company’s dedicated associates and core values ensures that the company remains a trusted partner, delivering value and excellence in the industrial marketplace for years to come.

RS Group plc

Formerly known as Electrocomponents plc, the company is a global leader in providing product and service solutions for industrial design, manufacturing, and maintenance. With access to over 750,000 stocked industrial products, the company offers unparalleled support across design, procurement, inventory, and maintenance. The company’s dedicated team of experts ensures seamless solutions to the customers' challenges while prioritising top-notch service and a seamless procurement experience. The company strives to deliver innovative solutions and best-in-class customer service, making it the preferred choice for industrial equipment and operations globally.

W.W. Grainger, Inc.

Grainger, a top B2B organisation, serves over 3.2 million customers with a wide range of products including safety, material handling, and metalworking, as well as services like inventory management. With a focus on getting things done, Grainger offers over 1.5 million quality in-stock products, expert advice, and a seamless digital experience to ensure quick and efficient order fulfilment. Trusted for over 90 years, Grainger provides access to a vast array of MRO supplies, backed by 24/7 customer service and technical support from industry experts.    

Lawson Products, Inc

Founded in 1952, Lawson Products (NASDAQ: LAWS) is an industrial distributor of maintenance and repair supplies dedicated to enhancing customer operations long term. Recognised for excellence by Selling Power magazine and Industrial Distribution's Big 50, Lawson Products focuses on personalised service and technical expertise to ensure optimal product availability. Offering vendor-managed inventory services and user-friendly online purchasing, Lawson simplifies supply chain management. With a commitment to tailored solutions, Lawson Products empowers customers to streamline operations and improve productivity with quality product solutions and efficient logistics support.

WESCO International, Inc.

Since 1971, Wesco has been a key player in processing and exporting hay globally, initially serving the Japan racehorse market with premium Ellensburg timothy hay. Over the years, as the market expanded to include various types of hay, Wesco adapted and now supplies hay to customers across Asia, the Middle East, and Europe. As a leading global supply chain solutions provider, Wesco is dedicated to driving innovation and providing expertise to meet the diverse challenges of its customers, ensuring operational excellence and customer satisfaction.

Wolseley Limited

Wolseley Group, the UK's largest plumbing, heating, and cooling trade specialist merchant, prioritises being the top choice for trade professionals. With over 650 branches nationwide and access to 160,000 products, including plumbing, heating, cooling, and infrastructure supplies, Wolseley offers diverse career opportunities. Renowned for decades of expertise and customer support, Wolseley's success is attributed to its dedicated staff and quality products. With 500 branches across the UK, Wolseley ensures proximity and reliability, fostering lasting relationships with customers through exceptional service and trust.

ERIKS N.V

ERIKS, a specialised industrial service provider, offers a wide array of technical products, co-engineering solutions, and related services. With 80 years of experience, the company excels in sealing, polymer, gaskets, valves, hoses, plastics, power transmission, bearings, conveying systems, and maintenance products. The company’s focus on digitalisation enhances customer service and process improvement. Committed to ethical business practices, the company prioritises long-term relationships, transparency, and sustainability. With 5,000 skilled employees globally, ERIKS serves OEM and MRO operations across 12 countries, primarily in Western Europe and Asia. 

Johnson Controls

Johnson Controls (NYSE: JCI) revolutionises living, working, learning, and recreational spaces worldwide. As the premier provider of intelligent, sustainable buildings, the company strives to redefine building performance for the benefit of people, communities, and the environment. With over 135 years of groundbreaking innovation, Johnson Controls pioneers the future across various sectors including healthcare, education, data management, transportation, and manufacturing. Through cutting-edge digital platform OpenBlue, supported by a global team of 100,000 experts spanning 150+ countries, the company offers unparalleled building technology, software, and service solutions, backed by trusted industry expertise.

Wurth Group

Würth Group, originating from Künzelsau, Germany, leads the global market in fastening and assembly materials. With over 400 companies spanning 80 countries and 2,700 branch offices, it's a family business boasting more than 125,000 products, serving over four million customers. Complemented by Allied Companies, it offers diverse services from electrical wholesale to financial services. With a workforce exceeding 85,000, including 43,000 customer-facing staff, Würth prioritises customer proximity, services, and top-notch quality. In the fiscal year 2022, the Group recorded sales of EUR 19.95 billion.

Caterpillar Inc.

With 2023 sales reaching USD 67.1 billion, Caterpillar Inc. stands as the global leader in construction, mining equipment, and more. For nearly a century, the company has championed sustainability and innovation, offering customers exceptional value through the extensive dealer network. Operating across all continents, the company’s primary segments include Construction Industries, Resource Industries, and Energy & Transportation, complemented by financial services. Committed to a reduced-carbon future, Caterpillar continues to pave the way for a better world with the groundbreaking products and services.