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The India software as a service industry is anticipated to be driven by the technological innovations in the healthcare industry. With the growing cases of chronic illness, increasing number of heart patients, and the global outbreak of the COVID-19 pandemic, among others, the integration of SaaS applications with internal applications in the healthcare industry has become essential to enhance the quality of care and ameliorate the overall status of health in India. For instance, the pattern recognition feature provided by SaaS analyses the signs and symptoms of a specific disease and accurately gives the report to the admin. Further, the market is likely to be aided by the increasing adoption of artificial intelligence in the healthcare facilities to provide efficient and improved diagnostic solutions to patients in the forecast period.
Some of the leading players in the industry are Infosys Limited (NSE: INFY), Microsoft Corp. (NASDAQ: MSFT), and Cisco Systems, Inc. (NASDAQ: CSCO). Software as a service has witnessed a rise in demand in small, medium, and large enterprises, owing to its multitenant architecture, the increasing usage of web-based user interfaces by applications, and the introduction lightweight integration protocols such as SOAP. The customer and wealth management becomes more efficient with the deployment of SaaS solutions in SMEs and large enterprises. In May 2020, Infosys partnered with Avaloq, a Switzerland based wealth management software and digital technology provider, to provide end-to-end wealth management capabilities through digital platforms. This will help their clients to modernise and transform their legacy systems.
The rising investments and innovative steps taken towards the development of India IT and telecom industry are likely to bolster the demand for SaaS. This, coupled with the increasing usage of smartphones, growing internet penetration, and growing subscriber base in the telecommunications market, is expected to provide a further impetus to the SaaS market in India.
Market Breakup by Deployment, Application, Organisation Size, and End Use Sector:
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The major players in the India software as a service (SaaS) market are Infosys Limited, Microsoft Corp., Cisco Systems, Inc., Zoho Corporation, and Wingify Software Pvt. Ltd, among others. The comprehensive report by EMR looks into the market share, capacity, and latest developments like mergers and acquisitions, plant turnarounds, and capacity expansions of the major players.
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