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Report Overview

The global commerce cloud market, valued at USD 17.71 Billion in 2024, has seen notable growth as cloud solutions allow businesses to extend their reach into international markets with minimal infrastructure costs. The market is expected to grow at a compound annual growth rate (CAGR) of 22.00% from 2025 to 2034, potentially reaching USD 129.37 Billion by 2034, fuelled by the real-time data access provided by cloud platforms, enabling businesses to make quicker, more informed decisions.

2024

Base Year

2018-2024

Historical Year

2025-2034

Forecast Year

  • According to the Australian Bureau of Statistics (ABS), the e-commerce retail sector contributed 41.5% to the growth in the value added by digital activities in Australia during the 2020-21 period. This highlights the expanding role of digital commerce, increasing opportunities for cloud-based solutions to optimise retail operations and enhance customer experiences.
  • The National Restaurant Association forecasts that the United States food service sector will reach USD 1 trillion in sales by 2024. This rapid expansion underscores the demand for advanced commerce cloud solutions to support scalable operations, efficient order processing, and customer engagement in the highly competitive food service industry.
  • According to the industry reports, online cosmetics transactions in South Korea reached USD 8.1 billion in 2022. This growth presents opportunities for commerce cloud platforms to enhance e-commerce experiences through personalised recommendations, inventory management, and seamless integration with payment systems, driving growth in the beauty industry.

Compound Annual Growth Rate

Value in USD Billion

22%

2025-2034


Commerce Cloud Market Outlook

*this image is indicative*

Global Commerce Cloud Market Growth

The growth of the commerce cloud market is driven by its ability to enable businesses to expand internationally without the high costs of infrastructure, providing a cost-effective solution by eliminating the need for physical hardware. Scalability allows businesses to adjust to demand, while flexibility ensures they can adapt to market changes. Cloud tools improve customer experiences by delivering faster, more personalised services. In September 2023, Merkle, a leader in data-driven customer experience management, introduced its global accelerator for Salesforce Commerce Cloud, helping brands implement a modern composable, API-first architecture more quickly, enhancing integration with platforms like Contentful and Magnolia.

Commerce Cloud Market

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Cloud solutions effortlessly integrate with various business applications such as ERP, CRM, and marketing tools, offering real-time data access for quick decision-making, thus influencing the commerce cloud market dynamics and trends. With advanced security measures like encryption and multi-factor authentication, businesses ensure the protection of their data. The cloud promotes collaboration across different locations while enabling quicker time-to-market for new products and services.

Key Trends and Recent Developments

Global Commerce Cloud Market Trends

The demand for the commerce cloud market is driven by the integration of AI and analytics into cloud platforms, enabling businesses to gain valuable insights from customer data, enhancing decision-making. Cloud solutions reduce IT costs, enabling businesses to focus on core activities. Agility improves, allowing quick responses to disruptions, while disaster recovery ensures continuity. Multi-device access facilitates remote management. In October 2023, Flipkart launched 'Flipkart Commerce Cloud', providing AI-driven retail technology solutions for international e-commerce platforms, including tools for pricing, inventory management, and forecasting, supporting global retailers to scale securely and efficiently.

The commerce cloud market opportunities are expanding as cloud platforms automate routine tasks, boosting efficiency in inventory management, order processing, and customer service. Maintenance costs are minimised as cloud providers handle updates. Global payment capabilities simplify international transactions, while advanced analytics offer in-depth customer insights. Furthermore, the cloud helps promote sustainability by reducing carbon footprints compared to traditional data centres.

Commerce Cloud Market By Segments

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Global Commerce Cloud Industry Segmentation

The EMR’s report titled “Global Commerce Cloud Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:

Market Breakup by Component

  • Platforms
  • Services

Market Breakup by Organization Size

  • Small and Medium-Sized Businesses
  • Large Enterprises

Market Breakup by Application

  • Electronics, Furniture, and Bookstores 
  • Grocery and Pharmaceutical 
  • Automotive 
  • Fashion and Apparel 
  • Quick Service Restaurants 
  • Travel and Hospitality 
  • Beauty and Cosmetics

Market Breakup by Region

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa

Global Commerce Cloud Market Share

According to the commerce cloud market analysis, the market is primarily driven by the scalability, flexibility, and cost-effectiveness offered by commerce cloud platforms. These platforms allow businesses to efficiently manage online sales by integrating with various applications, providing real-time data access, and automating tasks like inventory management and order processing. This leads to enhanced operational efficiency and improved customer experiences. In September 2024, Salesforce launched the next generation of Commerce Cloud, which unifies B2C, DTC, B2B commerce, order management, and payments on a single platform powered by AI. The new features, such as Agentforce agents and enhanced inventory planning tools, enable seamless cross-channel integration and revenue growth.

The growth of the commerce cloud market is significantly driven by the comprehensive services provided within the cloud. These services offer tailored solutions for businesses to optimise their digital commerce operations, such as cloud integration, security management, data analytics, and AI-powered tools. They enhance customer engagement, ensure data privacy, and streamline transactions, fostering growth and innovation. In September 2024, Vantage Discovery launched its first app on Salesforce Commerce Cloud, marking an important milestone in AI-driven retail innovation. The app transitions from traditional keyword-based search to more efficient, AI-powered semantic search, leading to better shopper experiences and higher conversion rates. Vantage raised USD 20 million in funding to further advance this technology.

Commerce Cloud Market By Region

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Competitive Landscape

The commerce cloud market key players specialise in the quote-to-cash process, offering a suite of products to help businesses automate their sales, revenue, and contract management operations. These solutions seamlessly integrate with Salesforce, allowing companies to streamline pricing, quoting, contract generation, and revenue recognition processes. They are particularly recognised for optimising pricing models and automating workflows, which improve operational efficiency and support business growth.

Apttus Corporation

Apttus Corporation, headquartered in California, United States was established in 2006. The company specialises in providing cloud-based solutions for managing sales, contracts, and revenue. Apttus' platform integrates with Salesforce, helping businesses automate their quote-to-cash processes, improve sales efficiency, and ensure compliance.

Salesforce, Inc.

Salesforce, Inc. was founded in 1999 and is headquartered in San Francisco, United States. As a glob...

IBM Corporation

Founded in 1911, IBM Corporation is based in Armonk, New York. A global leader in technology and con...

Oracle Corp.

Established in 1977 and headquartered in Texas, United States, Oracle Corporation is a multinational...

*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*

Other key players in the commerce cloud market report are BigCommerce, Episerver, Magento, Conga, and SAP, among others.

*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

In 2024, the commerce cloud market reached an approximate value of USD 17.71 Billion.

The market is assessed to grow at a CAGR of 22.00% between 2025 and 2034.

The market is estimated to witness healthy growth in the forecast period of 2025-2034 to reach a value of around USD 129.37 Billion by 2034.

The major drivers of the market include technological advancements and the increasing focus of organisations on optimising the customer experience and operational efficiencies.

The key trends guiding the market include the growing adoption of commerce cloud in the pharmaceuticals sector, the growing awareness regarding the benefits of commerce cloud, and the proliferation of internet companies.

The major regions in the industry are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.

Small and medium-sized businesses and large enterprises are the major organisation sizes of commerce cloud.

The significant components of commerce cloud include platforms and services.

Electronics, furniture, and bookstores, grocery and pharmaceutical, automotive, fashion and apparel, quick service restaurants, travel and hospitality, and beauty and cosmetics are the various applications of commerce cloud.

The key market players are Apttus Corporation, Salesforce, Inc., IBM Corporation, Oracle Corp., BigCommerce , Episerver, Magento, Conga, SAP, Others.

Report Summary

Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.

Key Highlights of the Report

Please note that the figures mentioned in the description serve as estimates and may vary from the actual figures presented in the final report.

REPORT FEATURES DETAILS
Base Year 2024
Historical Period 2018-2024
Forecast Period 2025-2034
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Component
  • Organization Size
  • Application
  • Region
Breakup by Component
  • Platforms
  • Services 
Breakup by Organization Size
  • Small and Medium-Sized Businesses 
  • Large Enterprises 
Breakup by Application
  • Electronics, Furniture, and Bookstores 
  • Grocery and Pharmaceutical
  • Automotive  
  • Fashion and Apparel 
  • Quick Service Restaurants  
  • Travel and Hospitality  
  • Beauty and Cosmetics 
Breakup by Region
  • North America
    • United States of America 
    • Canada
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • ASEAN
    • Australia
    • Others
  • Latin America
    • Brazil
    • Argentina
    • Mexico
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Nigeria
    • South Africa
    • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Apttus Corporation
  • Salesforce, Inc.
  • IBM Corporation
  • Oracle Corp.
  • BigCommerce 
  • Episerver
  • Magento
  • Conga
  • SAP
  • Others
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6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London

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