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The global commerce cloud market, valued at USD 17.71 Billion in 2024, has seen notable growth as cloud solutions allow businesses to extend their reach into international markets with minimal infrastructure costs. The market is expected to grow at a compound annual growth rate (CAGR) of 22.00% from 2025 to 2034, potentially reaching USD 129.37 Billion by 2034, fuelled by the real-time data access provided by cloud platforms, enabling businesses to make quicker, more informed decisions.
Base Year
Historical Year
Forecast Year
Value in USD Billion
2025-2034
Commerce Cloud Market Outlook
*this image is indicative*
The growth of the commerce cloud market is driven by its ability to enable businesses to expand internationally without the high costs of infrastructure, providing a cost-effective solution by eliminating the need for physical hardware. Scalability allows businesses to adjust to demand, while flexibility ensures they can adapt to market changes. Cloud tools improve customer experiences by delivering faster, more personalised services. In September 2023, Merkle, a leader in data-driven customer experience management, introduced its global accelerator for Salesforce Commerce Cloud, helping brands implement a modern composable, API-first architecture more quickly, enhancing integration with platforms like Contentful and Magnolia.
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Cloud solutions effortlessly integrate with various business applications such as ERP, CRM, and marketing tools, offering real-time data access for quick decision-making, thus influencing the commerce cloud market dynamics and trends. With advanced security measures like encryption and multi-factor authentication, businesses ensure the protection of their data. The cloud promotes collaboration across different locations while enabling quicker time-to-market for new products and services.
The commerce cloud market expansion is propelled by the integration of AI and machine learning with cloud technologies, a growing emphasis on security and data privacy, the rise of multi-cloud and hybrid environments, and the increasing popularity of cloud-based e-commerce platforms.
The integration of Artificial Intelligence (AI) and Machine Learning (ML) into commerce cloud platforms is transforming the way businesses operate, enabling automation and delivering personalised customer experiences. These technologies offer businesses deeper insights into consumer behaviour, optimising operations, predicting trends, and enhancing decision-making processes. Cloud computing accelerates AI and ML deployment, allowing businesses to scale operations dynamically and receive real-time, hyper-personalised insights. This combination helps companies improve efficiency, achieve business outcomes faster, and foster transformative changes that drive success in an increasingly competitive landscape, reshaping the commerce cloud market.
With businesses increasingly adopting global commerce cloud solutions, cybersecurity has become a top priority. Cloud platforms are incorporating advanced security features, such as end-to-end encryption, multi-factor authentication, and real-time threat monitoring, to safeguard data privacy and prevent cyber-attacks. This heightened focus on security helps businesses address growing concerns about data breaches and regulatory compliance. In November 2023, three-year partnership formed between Konecta and Google Cloud. This collaboration leverages AI to automate processes, boost productivity, and enhance customer experience, ensuring businesses remain competitive while maintaining secure, efficient operations.
The rise of multi-cloud and hybrid cloud strategies is reshaping the commerce cloud market, offering businesses greater flexibility and scalability. By adopting these strategies, companies can avoid vendor lock-in while leveraging the best features of multiple cloud providers. This approach allows businesses to maintain control over sensitive data while easily deploying applications and services across different cloud environments. In November 2024, Hitachi Vantara launched new solutions via its Virtual Storage Platform One data platform to optimise storage and data management for AI and analytics workloads. The new solutions offer security, simplicity, and scalable data management, benefiting businesses adopting multi-cloud environments.
The rapid growth of e-commerce is significantly driving the adoption of cloud-based platforms in the market. These platforms offer businesses scalable, flexible, and cost-effective solutions to manage sales, customer service, marketing, and other aspects of their operations. Cloud-based e-commerce platforms integrate seamlessly with payment systems, inventory management tools, and CRM software, helping businesses streamline their processes and meet customer demands more effectively. In November 2024, Garanti BBVA, a Turkish bank, launched TAMi, a digital payments platform that simplifies online transactions by offering a multi-bank POS system and prepaid cards, supporting e-commerce businesses and consumers.
The demand for the commerce cloud market is driven by the integration of AI and analytics into cloud platforms, enabling businesses to gain valuable insights from customer data, enhancing decision-making. Cloud solutions reduce IT costs, enabling businesses to focus on core activities. Agility improves, allowing quick responses to disruptions, while disaster recovery ensures continuity. Multi-device access facilitates remote management. In October 2023, Flipkart launched 'Flipkart Commerce Cloud', providing AI-driven retail technology solutions for international e-commerce platforms, including tools for pricing, inventory management, and forecasting, supporting global retailers to scale securely and efficiently.
The commerce cloud market opportunities are expanding as cloud platforms automate routine tasks, boosting efficiency in inventory management, order processing, and customer service. Maintenance costs are minimised as cloud providers handle updates. Global payment capabilities simplify international transactions, while advanced analytics offer in-depth customer insights. Furthermore, the cloud helps promote sustainability by reducing carbon footprints compared to traditional data centres.
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The EMR’s report titled “Global Commerce Cloud Market Report and Forecast 2025-2034” offers a detailed analysis of the market based on the following segments:
Market Breakup by Component
Market Breakup by Organization Size
Market Breakup by Application
Market Breakup by Region
According to the commerce cloud market analysis, the market is primarily driven by the scalability, flexibility, and cost-effectiveness offered by commerce cloud platforms. These platforms allow businesses to efficiently manage online sales by integrating with various applications, providing real-time data access, and automating tasks like inventory management and order processing. This leads to enhanced operational efficiency and improved customer experiences. In September 2024, Salesforce launched the next generation of Commerce Cloud, which unifies B2C, DTC, B2B commerce, order management, and payments on a single platform powered by AI. The new features, such as Agentforce agents and enhanced inventory planning tools, enable seamless cross-channel integration and revenue growth.
The growth of the commerce cloud market is significantly driven by the comprehensive services provided within the cloud. These services offer tailored solutions for businesses to optimise their digital commerce operations, such as cloud integration, security management, data analytics, and AI-powered tools. They enhance customer engagement, ensure data privacy, and streamline transactions, fostering growth and innovation. In September 2024, Vantage Discovery launched its first app on Salesforce Commerce Cloud, marking an important milestone in AI-driven retail innovation. The app transitions from traditional keyword-based search to more efficient, AI-powered semantic search, leading to better shopper experiences and higher conversion rates. Vantage raised USD 20 million in funding to further advance this technology.
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The commerce cloud market key players specialise in the quote-to-cash process, offering a suite of products to help businesses automate their sales, revenue, and contract management operations. These solutions seamlessly integrate with Salesforce, allowing companies to streamline pricing, quoting, contract generation, and revenue recognition processes. They are particularly recognised for optimising pricing models and automating workflows, which improve operational efficiency and support business growth.
Apttus Corporation, headquartered in California, United States was established in 2006. The company specialises in providing cloud-based solutions for managing sales, contracts, and revenue. Apttus' platform integrates with Salesforce, helping businesses automate their quote-to-cash processes, improve sales efficiency, and ensure compliance.
Salesforce, Inc. was founded in 1999 and is headquartered in San Francisco, United States. As a glob...
Founded in 1911, IBM Corporation is based in Armonk, New York. A global leader in technology and con...
Established in 1977 and headquartered in Texas, United States, Oracle Corporation is a multinational...
*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*
Other key players in the commerce cloud market report are BigCommerce, Episerver, Magento, Conga, and SAP, among others.
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
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In 2024, the commerce cloud market reached an approximate value of USD 17.71 Billion.
The market is assessed to grow at a CAGR of 22.00% between 2025 and 2034.
The market is estimated to witness healthy growth in the forecast period of 2025-2034 to reach a value of around USD 129.37 Billion by 2034.
The major drivers of the market include technological advancements and the increasing focus of organisations on optimising the customer experience and operational efficiencies.
The key trends guiding the market include the growing adoption of commerce cloud in the pharmaceuticals sector, the growing awareness regarding the benefits of commerce cloud, and the proliferation of internet companies.
The major regions in the industry are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.
Small and medium-sized businesses and large enterprises are the major organisation sizes of commerce cloud.
The significant components of commerce cloud include platforms and services.
Electronics, furniture, and bookstores, grocery and pharmaceutical, automotive, fashion and apparel, quick service restaurants, travel and hospitality, and beauty and cosmetics are the various applications of commerce cloud.
The key market players are Apttus Corporation, Salesforce, Inc., IBM Corporation, Oracle Corp., BigCommerce , Episerver, Magento, Conga, SAP, Others.
Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.
REPORT FEATURES | DETAILS |
Base Year | 2024 |
Historical Period | 2018-2024 |
Forecast Period | 2025-2034 |
Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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Breakup by Component |
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Breakup by Organization Size |
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Breakup by Application |
|
Breakup by Region |
|
Market Dynamics |
|
Competitive Landscape |
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Companies Covered |
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Report Price and Purchase Option | Explore our purchase options that are best suited to your resources and industry needs. |
Delivery Format | Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option. |
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United States (Head Office)
30 North Gould Street, Sheridan, WY 82801
+1-415-325-5166
Australia
63 Fiona Drive, Tamworth, NSW
+61-448-061-727
India
C130 Sector 2 Noida, Uttar Pradesh 201301
+91-858-608-1494
Philippines
40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.
+63-287-899-028, +63-967-048-3306
United Kingdom
6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London
+44-753-713-2163
Vietnam
193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City
+84-865-399-124
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