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Global Document Management Market Size, Share, Analysis: By Component: Software, Services; By Deployment: Cloud, On-Premise; By Enterprise Size: Small and Medium Enterprise, Large Enterprise; By End Use: BFSI, IT and Telecommunication, Government, Legal Service Firms, Others; Regional Analysis; Competitive Landscape; 2024-2032
Global Document Management Market Outlook
The global document management market size reached approximately USD 6.80 billion in 2023. The market is estimated to grow at a CAGR of 12.1% in the forecast period of 2024-2032, reaching a value of around USD 19.30 billion by 2032.
Key Trends in the Market
Document management is a management process which is responsible for the storage, modification, sharing, and tracking of electronic documents. It offers features such as user access control, rapid document retrieval, and enhanced security, among others.
- Growing adoption of cloud-based document management systems (DMS), which offer features such as user access irrespective of geographic location, scalability, cost-effective storage, and rapid deployment of files on the server, is one of the prominent document management market trends.
- Mobile-friendly document management software is gaining prominence due to the growing usage of smartphones for performing work-related tasks. Besides, increased integration of blockchain technology into DMS solutions to provide enhanced security to documents is another crucial trend aiding the market expansion.
- The advent of AI and machine learning in document management tools and software to automate document processing and optimise the workflow also provides impetus to the document management market growth.
Market Analysis
Based on component, the market is bifurcated into software and services. On the basis of deployment, the market is divided into cloud and on-premise. Based on enterprise size, the market is classified into small and medium enterprise and large enterprise.
The document management market segmentation, on the basis of end use, includes BFSI, IT and telecommunication, government, legal service firms, retail, and healthcare, among others. The major regional markets of document management include North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the document management market, covering their competitive landscape and latest developments like mergers, acquisitions, investments, and expansion plans.
- Microsoft Corporation
- Oracle Corporation
- Adobe, Inc
- Open Text Corporation
- IBM Corporation
- Zoho Corporation Pvt. Ltd.
- DocuWare GmbH
- Konica Minolta Business Solutions U.S.A., Inc.
- LogicalDOC Srl
- MasterControl Solutions, Inc.
- Agiloft Inc.
- Others
Market Share by End Use
The BFSI sector occupies a significant portion of the document management market share, due to the growing usage of DMS solutions to improve the operational efficiency of banks and other financial institutes. As banks and financial institutions deal with large volumes of documents such as financial statements, loan applications, and insurance claims, among others, the requirement for an automated document management system that can reduce manual effort and improve overall turnaround time is rising.
Meanwhile, the healthcare sector is anticipated to witness sizeable growth in the forecast period, owing to the increased demand for maintaining electronic patient records.
Market Share by Region
As per the document management market analysis, the Asia Pacific accounts for a substantial share of the global market, due to increased adoption of document management tools by regional governments for maintaining regulatory compliance in the region. The growing utilisation of DMS services at schools and universities for maintaining the record of student data also provides a positive outlook to the APAC market.
Subsequently, North America is expected to gain robust growth in the coming years, owing to the burgeoning presence of market players for developing advanced DMS solutions.
Competitive Landscape
Microsoft Corporation is a multinational technology corporation, established in 1975 and based in Washington, the United States. The company is well-known for its software products such as Windows apps, OneDrive, Outlook, OneNote, Microsoft Teams, and Skype, among others.
Oracle Corporation, founded in 1977 and headquartered in Austin, the United States, is one of the leading technology providers. It offers its services in different sectors, including automotive, communications, construction and engineering, education, energy and water, and retail, among others.
Adobe, Inc., incorporated in 1982, is a computer software company, with its headquarters in California, the United States. The company offers a comprehensive range of solutions in data insights, personalised insights, content management, content supply chain, and B2B marketing, among others.
Other document management market players include Open Text Corporation, IBM Corporation, Zoho Corporation Pvt. Ltd., DocuWare GmbH, Konica Minolta Business Solutions U.S.A., Inc., LogicalDOC Srl, MasterControl Solutions, Inc., and Agiloft Inc., among others.
Key Highlights of the Report
| REPORT FEATURES | DETAILS |
| Base Year | 2023 |
| Historical Period | 2018-2023 |
| Forecast Period | 2024-2032 |
| Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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| Breakup by Component |
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| Breakup by Deployment |
|
| Breakup by Enterprise Size |
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| Breakup by End Use |
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| Breakup by Region |
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| Market Dynamics |
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| Competitive Landscape |
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| Companies Covered |
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*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Document Management Market Analysis
8.1 Key Industry Highlights
8.2 Global Document Management Historical Market (2018-2023)
8.3 Global Document Management Market Forecast (2024-2032)
8.4 Global Document Management Market by Component
8.4.1 Software
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 Services
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.5 Global Document Management Market by Deployment
8.5.1 Cloud
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 On-Premise
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.6 Global Document Management Market by Enterprise Size
8.6.1 Small and Medium Enterprise
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 Large Enterprise
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.7 Global Document Management Market by End Use
8.7.1 BFSI
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 IT and Telecommunication
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.7.3 Government
8.7.3.1 Historical Trend (2018-2023)
8.7.3.2 Forecast Trend (2024-2032)
8.7.4 Legal Service Firms
8.7.4.1 Historical Trend (2018-2023)
8.7.4.2 Forecast Trend (2024-2032)
8.7.5 Retail
8.7.5.1 Historical Trend (2018-2023)
8.7.5.2 Forecast Trend (2024-2032)
8.7.6 Healthcare
8.7.6.1 Historical Trend (2018-2023)
8.7.6.2 Forecast Trend (2024-2032)
8.7.7 Others
8.8 Global Document Management Market by Region
8.8.1 North America
8.8.1.1 Historical Trend (2018-2023)
8.8.1.2 Forecast Trend (2024-2032)
8.8.2 Europe
8.8.2.1 Historical Trend (2018-2023)
8.8.2.2 Forecast Trend (2024-2032)
8.8.3 Asia Pacific
8.8.3.1 Historical Trend (2018-2023)
8.8.3.2 Forecast Trend (2024-2032)
8.8.4 Latin America
8.8.4.1 Historical Trend (2018-2023)
8.8.4.2 Forecast Trend (2024-2032)
8.8.5 Middle East and Africa
8.8.5.1 Historical Trend (2018-2023)
8.8.5.2 Forecast Trend (2024-2032)
9 North America Document Management Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Document Management Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Document Management Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.1 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Document Management Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Document Management Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 Microsoft Corporation
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 Oracle Corporation
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 Adobe, Inc.
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Open Text Corporation
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 IBM Corporation
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 Zoho Corporation Pvt. Ltd.
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 DocuWare GmbH
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 Konica Minolta Business Solutions U.S.A., Inc.
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 LogicalDOC Srl
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 MasterControl Solutions, Inc.
15.2.10.1 Company Overview
15.2.10.2 Product Portfolio
15.2.10.3 Demographic Reach and Achievements
15.2.10.4 Certifications
15.2.11 Agiloft Inc.
15.2.11.1 Company Overview
15.2.11.2 Product Portfolio
15.2.11.3 Demographic Reach and Achievements
15.2.11.4 Certifications
15.2.12 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Document Management Market: Key Industry Highlights, 2018 and 2032
2. Global Document Management Historical Market: Breakup by Component (USD Billion), 2018-2023
3. Global Document Management Market Forecast: Breakup by Component (USD Billion), 2024-2032
4. Global Document Management Historical Market: Breakup by Deployment (USD Billion), 2018-2023
5. Global Document Management Market Forecast: Breakup by Deployment (USD Billion), 2024-2032
6. Global Document Management Historical Market: Breakup by Enterprise Size (USD Billion), 2018-2023
7. Global Document Management Market Forecast: Breakup by Enterprise Size (USD Billion), 2024-2032
8. Global Document Management Historical Market: Breakup by End Use (USD Billion), 2018-2023
9. Global Document Management Market Forecast: Breakup by End Use (USD Billion), 2024-2032
10. Global Document Management Historical Market: Breakup by Region (USD Billion), 2018-2023
11. Global Document Management Market Forecast: Breakup by Region (USD Billion), 2024-2032
12. North America Document Management Historical Market: Breakup by Country (USD Billion), 2018-2023
13. North America Document Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
14. Europe Document Management Historical Market: Breakup by Country (USD Billion), 2018-2023
15. Europe Document Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
16. Asia Pacific Document Management Historical Market: Breakup by Country (USD Billion), 2018-2023
17. Asia Pacific Document Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
18. Latin America Document Management Historical Market: Breakup by Country (USD Billion), 2018-2023
19. Latin America Document Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
20. Middle East and Africa Document Management Historical Market: Breakup by Country (USD Billion), 2018-2023
21. Middle East and Africa Document Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
22. Global Document Management Market Structure
Key Questions Answered in the Report
In 2023, the market reached an approximate value of USD 6.80 billion.
The market is projected to grow at a CAGR of 12.1% between 2024 and 2032.
The market is estimated to witness a healthy growth in the forecast period of 2024-2032, reaching a value of around USD 19.30 billion by 2032.
The major market drivers are the growing utilisation of document management systems to improve efficiency at the workplace, rapid digitalisation, and technological advancements and innovations.
The key trends of the market include the growing adoption of cloud-based document management systems, the rising popularity of mobile-friendly document management software, increased integration of blockchain technology into DMS solutions, and the advent of AI and machine learning in document management tools.
The major regions in the market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
Different components are software and services.
The key players in the market are Microsoft Corporation, Oracle Corporation, Adobe, Inc, Open Text Corporation, IBM Corporation, Zoho Corporation Pvt. Ltd., DocuWare GmbH, Konica Minolta Business Solutions U.S.A., Inc., LogicalDOC Srl, MasterControl Solutions, Inc., and Agiloft Inc., among others.
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