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The global e-commerce fulfillment services market size reached a value of approximately USD 94.18 billion in 2022. The market is further expected to grow at a CAGR of 9.20% between 2023 and 2028, reaching a value of USD 159.69 billion by 2028.
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E-commerce fulfillment services refer to all the operations that take place at an e-commerce company or provider post receiving an order like checking inventory, packing items, transporting orders to the customer’s shipping destination and handling returns and exchange. It can either consist of in-house fulfillment centres or third-party warehouses that charge on the basis of the volume, storage, and weight of the inventory.
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Based on product type, the market is segmented into automotive, beauty and personal care, books and stationery, consumer electronics, clothing and footwear, home and kitchen appliances, and sports and leisure, among others. On the basis of service type, the market is classified into bundling services, shipping services, and warehousing and storage services, among others. The regional markets for e-commerce fulfillment services are divided into North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global e-commerce fulfillment services market, covering their competitive landscape and latest developments like mergers, acquisitions, investments and expansion plans.
The rising prevalence of e-commerce and the trend of online shopping has been providing significant impetus to the market growth across the segments. The consumer electronics segment of the market is forecasted to witness a significant growth, owing to the growing demand for consumer electronics and the need for proper multi-layer packaging of shatterable electronics to rule out the risk of damage during transit.
Clothing and footwear product types are also expected to steady growth in the coming years, due to the increasing preference for fast fashion and sales of clothes online. With frequently changing fashion trends, more people worldwide are buying new clothes and shoes at a faster rate.
The growth of the shipping services segment is expected to be driven by the increasing trade-liberalisation policies of various countries and the growing cross-border shipments globally. Besides, the growing inclination of the population towards international brands and imported items, in line with their rising disposable incomes has further compelled the growth of this segment of the e-commerce fulfillment services market.
Meanwhile, the warehousing and storage services segment held a considerable share in the market due to the incorporation of automated mobile robots (AMR) and augmented reality (AR) which has increased warehousing efficiency. Robotic order picking and automated stacking systems are expected to drive this segment of the e-commerce fulfillment services market.
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Amazon.com, Inc. is a multinational technology company, founded in 1994, which primarily focusses on the provision of online retail shopping services and web services. Headquartered in Washington United States, the company provides a platform to sellers to sell their products through their website and allows authors, filmmakers, and musicians to publish and sell their content.
eFulfillment Service, Inc. is an e-commerce order fulfillment service provider, founded in 2001. It is headquartered in Michigan, United States and specialises in product storage, order packaging and shipping. The company uses web-based real-time inventory systems and expert navigation international shipping for fulfillment services, served by USPS, UPS and DHL.
Ingram Micro, Inc. is a technology distributor of information technology products and services, based in California, United States. The company was founded in 1979 and has local sales offices in 52 countries and over 1,700 suppliers including Microsoft and Apple. The company strives to deliver high-value business intelligence and marketing services through its fully automated digital ecosystem.
Other market players include ShipNetwork, Red Stag Fulfillment, ShipBob, Inc., Shipfusion Inc., Xpert Fulfillment, Sprocket Express Plainville, MA, and FedEx Corporation, among others.
REPORT FEATURES | DETAILS |
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Base Year | 2022 |
Historical Period | 2018-2022 |
Forecast Period | 2023-2028 |
Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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Breakup by Product Type |
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Breakup by Service Type |
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Breakup by Region |
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Market Dynamics |
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Competitive Landscape |
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Companies Covered |
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*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global E-commerce Fulfillment Services Market Analysis
8.1 Key Industry Highlights
8.2 Global E-commerce Fulfillment Services Historical Market (2018-2022)
8.3 Global E-commerce Fulfillment Services Market Forecast (2023-2028)
8.4 Global E-commerce Fulfillment Services Market by Product Type
8.4.1 Automotive
8.4.1.1 Market Share
8.4.1.2 Historical Trend (2018-2022)
8.4.1.3 Forecast Trend (2023-2028)
8.4.2 Beauty and Personal Care
8.4.2.1 Market Share
8.4.2.2 Historical Trend (2018-2022)
8.4.2.3 Forecast Trend (2023-2028)
8.4.3 Books and Stationery
8.4.3.1 Market Share
8.4.3.2 Historical Trend (2018-2022)
8.4.3.3 Forecast Trend (2023-2028)
8.4.4 Consumer Electronics
8.4.4.1 Market Share
8.4.4.2 Historical Trend (2018-2022)
8.4.4.3 Forecast Trend (2023-2028)
8.4.5 Clothing and Footwear
8.4.5.1 Market Share
8.4.5.2 Historical Trend (2018-2022)
8.4.5.3 Forecast Trend (2023-2028)
8.4.6 Home and Kitchen Appliances
8.4.6.1 Market Share
8.4.6.2 Historical Trend (2018-2022)
8.4.6.3 Forecast Trend (2023-2028)
8.4.7 Sports and Leisure
8.4.7.1 Market Share
8.4.7.2 Historical Trend (2018-2022)
8.4.7.3 Forecast Trend (2023-2028)
8.4.8 Others
8.5 Global E-commerce Fulfillment Services Market by Service Type
8.5.1 Bundling Services
8.5.1.1 Market Share
8.5.1.2 Historical Trend (2018-2022)
8.5.1.3 Forecast Trend (2023-2028)
8.5.2 Shipping Services
8.5.2.1 Market Share
8.5.2.2 Historical Trend (2018-2022)
8.5.2.3 Forecast Trend (2023-2028)
8.5.3 Warehousing and Storage Services
8.5.3.1 Market Share
8.5.3.2 Historical Trend (2018-2022)
8.5.3.3 Forecast Trend (2023-2028)
8.5.4 Others
8.6 Global E-commerce Fulfillment Services Market by Region
8.6.1 North America
8.6.1.1 Market Share
8.6.1.2 Historical Trend (2018-2022)
8.6.1.3 Forecast Trend (2023-2028)
8.6.2 Europe
8.6.2.1 Market Share
8.6.2.2 Historical Trend (2018-2022)
8.6.2.3 Forecast Trend (2023-2028)
8.6.3 Asia Pacific
8.6.3.1 Market Share
8.6.3.2 Historical Trend (2018-2022)
8.6.3.3 Forecast Trend (2023-2028)
8.6.4 Latin America
8.6.4.1 Market Share
8.6.4.2 Historical Trend (2018-2022)
8.6.4.3 Forecast Trend (2023-2028)
8.6.5 Middle East and Africa
8.6.5.1 Market Share
8.6.5.2 Historical Trend (2018-2022)
8.6.5.3 Forecast Trend (2023-2028)
9 North America E-commerce Fulfillment Services Market Analysis
9.1 United States of America
9.1.1 Market Share
9.1.2 Historical Trend (2018-2022)
9.1.3 Forecast Trend (2023-2028)
9.2 Canada
9.2.1 Market Share
9.2.2 Historical Trend (2018-2022)
9.2.3 Forecast Trend (2023-2028)
10 Europe E-commerce Fulfillment Services Market Analysis
10.1 United Kingdom
10.1.1 Market Share
10.1.2 Historical Trend (2018-2022)
10.1.3 Forecast Trend (2023-2028)
10.2 Germany
10.2.1 Market Share
10.2.2 Historical Trend (2018-2022)
10.2.3 Forecast Trend (2023-2028)
10.3 France
10.3.1 Market Share
10.3.2 Historical Trend (2018-2022)
10.3.3 Forecast Trend (2023-2028)
10.4 Italy
10.4.1 Market Share
10.4.2 Historical Trend (2018-2022)
10.4.3 Forecast Trend (2023-2028)
10.5 Others
11 Asia Pacific E-commerce Fulfillment Services Market Analysis
11.1 China
11.1.1 Market Share
11.1.2 Historical Trend (2018-2022)
11.1.3 Forecast Trend (2023-2028)
11.2 Japan
11.2.1 Market Share
11.2.2 Historical Trend (2018-2022)
11.2.3 Forecast Trend (2023-2028)
11.3 India
11.3.1 Market Share
11.3.2 Historical Trend (2018-2022)
11.3.3 Forecast Trend (2023-2028)
11.4 ASEAN
11.4.1 Market Share
11.4.2 Historical Trend (2018-2022)
11.4.3 Forecast Trend (2023-2028)
11.5 Australia
11.5.1 Market Share
11.5.2 Historical Trend (2018-2022)
11.5.3 Forecast Trend (2023-2028)
11.6 Others
12 Latin America E-commerce Fulfillment Services Market Analysis
12.1 Brazil
12.1.1 Market Share
12.1.2 Historical Trend (2018-2022)
12.1.3 Forecast Trend (2023-2028)
12.2 Argentina
12.2.1 Market Share
12.2.2 Historical Trend (2018-2022)
12.2.3 Forecast Trend (2023-2028)
12.3 Mexico
12.3.1 Market Share
12.3.2 Historical Trend (2018-2022)
12.3.3 Forecast Trend (2023-2028)
12.4 Others
13 Middle East and Africa E-commerce Fulfillment Services Market Analysis
13.1 Saudi Arabia
13.1.1 Market Share
13.1.2 Historical Trend (2018-2022)
13.1.3 Forecast Trend (2023-2028)
13.2 United Arab Emirates
13.2.1 Market Share
13.2.2 Historical Trend (2018-2022)
13.2.3 Forecast Trend (2023-2028)
13.3 Nigeria
13.3.1 Market Share
13.3.2 Historical Trend (2018-2022)
13.3.3 Forecast Trend (2023-2028)
13.4 South Africa
13.4.1 Market Share
13.4.2 Historical Trend (2018-2022)
13.4.3 Forecast Trend (2023-2028)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key indicators for Demand
14.4 Key indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 Amazon.com, Inc.
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 eFulfillment Service, Inc.
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 Ingram Micro, Inc.
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 ShipNetwork
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 Red Stag Fulfillment
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 ShipBob, Inc.
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 Shipfusion Inc.
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 Xpert Fulfillment
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 Sprocket Express Plainville, MA
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 FedEx Corporation
15.2.10.1 Company Overview
15.2.10.2 Product Portfolio
15.2.10.3 Demographic Reach and Achievements
15.2.10.4 Certifications
15.2.11 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global E-commerce Fulfillment Services Market: Key industry Highlights, 2018 and 2028
2. Global E-commerce Fulfillment Services Historical Market: Breakup by Product Type (USD Million), 2018-2022
3. Global E-commerce Fulfillment Services Market Forecast: Breakup by Product Type (USD Million), 2023-2028
4. Global E-commerce Fulfillment Services Historical Market: Breakup by Service Type (USD Million), 2018-2022
5. Global E-commerce Fulfillment Services Market Forecast: Breakup by Service Type (USD Million), 2023-2028
6. Global E-commerce Fulfillment Services Historical Market: Breakup by Region (USD Million), 2018-2022
7. Global E-commerce Fulfillment Services Market Forecast: Breakup by Region (USD Million), 2023-2028
8. North America E-commerce Fulfillment Services Historical Market: Breakup by Country (USD Million), 2018-2022
9. North America E-commerce Fulfillment Services Market Forecast: Breakup by Country (USD Million), 2023-2028
10. Europe E-commerce Fulfillment Services Historical Market: Breakup by Country (USD Million), 2018-2022
11. Europe E-commerce Fulfillment Services Market Forecast: Breakup by Country (USD Million), 2023-2028
12. Asia Pacific E-commerce Fulfillment Services Historical Market: Breakup by Country (USD Million), 2018-2022
13. Asia Pacific E-commerce Fulfillment Services Market Forecast: Breakup by Country (USD Million), 2023-2028
14. Latin America E-commerce Fulfillment Services Historical Market: Breakup by Country (USD Million), 2018-2022
15. Latin America E-commerce Fulfillment Services Market Forecast: Breakup by Country (USD Million), 2023-2028
16. Middle East and Africa E-commerce Fulfillment Services Historical Market: Breakup by Country (USD Million), 2018-2022
17. Middle East and Africa E-commerce Fulfillment Services Market Forecast: Breakup by Country (USD Million), 2023-2028
18. Global E-commerce Fulfillment Services Market Structure
In 2022, the market reached an approximate value of USD 94.18 billion.
The market is expected to grow at a CAGR of 9.20% between 2023 and 2028.
The market is estimated to witness a healthy growth in the forecast period of 2023-2028 to reach USD 159.69 billion by 2028.
The rapidly growing preference for online shopping, increasing number of online retailers, and rising preference for outsourcing fulfillment services are the major drivers of this market.
The key trends observed in this market are the deployment of latest technology, growing concentration of fulfilment centres near metropolitan regions, and increasing sales of consumer electronics on e-commerce platforms.
The major product types in the market are automotive, beauty and personal care, books and stationery, consumer electronics, clothing and footwear, home and kitchen appliance, sports and leisure, among others.
E-commerce fulfillment services refer to all the operations that take place at an e-commerce company or provider post receiving an order like checking inventory, packing items, transporting orders to the customer’s shipping destination, and handling returns and exchange.
The four major types of order fulfilment are: in-house, outsourced, hybrid and dropshipping.
The key service types include bundling services, shipping services, and warehousing and storage services, among others.
The key market players in the e-commerce fulfillment services market include Amazon.com, Inc., eFulfillment Service, Inc., Ingram Micro, Inc. ShipNetwork, Red Stag Fulfillment, ShipBob, Inc., Shipfusion Inc., Xpert Fulfillment, Sprocket Express Plainville, MA, and FedEx Corporation, among others.
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