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Report Overview

2025

Base Year

2019-2025

Historical Period

2026-2035

Forecast Period

Introduction

Cardless banking access is turning out to be one of the main factors in the digital banking transformation of India where customers are opting for mobile-driven authentication for both branch and self-service touchpoints at a higher rate. A number of banks are introducing QR-enabled access systems for withdrawals, account servicing, and customer verification, thus, lessening the reliance on cards and upscaling the security level.

Institutions are mainly looking for solutions which can be quickly activated, have a strong encryption and provide a seamless user experience to the customers through all the touchpoints. It is mainly about developing safe digital ways for users to enter their accounts which would lessen the use of cards and make the process of authentication easier. In 2025, several top banks have made public the initiatives for unified mobile access that would connect ATMs, kiosks and branch counters by means of QR codes and app-based verification. For instance, HDFC Bank launched a mobile access service allowing customers to authenticate themselves at self-service machines and teller counters just by scanning a QR code in the bank app, thus making the transactions faster and more secure without the necessity of physical cards.

Payment networks, banking software firms and security solution providers are increasingly collaborating to create an interoperable cardless ecosystem. These collaborations emphasize shared standards, secure tokens and smooth communication between different banking channels. Operationally, control centers are upgrading to sophisticated platforms that enable session tracking, instant fraud alerts and real-time access control. Such tools give banks the capability to keep an eye on every authentication attempt, identify abnormal behavior within a few seconds and close down any suspicious activity straight away. Thus, banks are able to provide more convenient customer experiences while at the same time, they keep a tight watch and provide enhanced security across all digital and physical touchpoints.

Consumers, on the other hand, are more focused at features such as convenience, authentication speed, digital stability, and privacy protection at the forefront. Banks take onboard performance metrics like response time, transaction success rate, and security score when deciding on cardless access systems.

Unlock competitive intelligence in the India ATM Market Report to understand mobile authentication, QR workflows and secure access frameworks driving India’s banking future.

Major Drivers, Trends and Challenges

Smarter encryption protocols, app-based identity verification, biometric linking, and QR-based session initiation are the main sources of growth. Tech companies are working together to create secure QR engines, device-binding tools, and real-time fraud-monitoring solutions. A few banks are experimenting with token-based access workflows.

The biggest trend is the spreading of QR-enabled cash withdrawal and service activation using ATMs and service kiosks. Banks are buying digital authentication platforms to upgrade their mobile security stacks.

Their problems range from differences in device compatibility, and connectivity issues, to cyber risk exposure and customer adoption challenges in the countryside. However, institutions do not stop putting cardless access at the first place of their priorities because of the lowered costs of card issuance and the increased transaction security.

Table of Contents

  1. Introduction
  2. Definition and Scope
  3. Market Demand for Cardless Access
  4. Mobile Based Authentication Technologies
  5. QR Workflows, Identity Engines and Fraud Control
  6. Deployment Models and Cross Channel Integration
  7. Regulatory and Security Compliance
  8. Competitive Landscape Overview
  9. Challenges and Workforce Constraints
  10. Outlook and Emerging Opportunities

Related Resources

Digital Payment Solutions Market

Online Banking Market

Customer Experience Management Software Market

*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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