Competitive Landscape
Intelligent virtual assistant (IVA) market players are focusing on how to make user experiences richer by using the advanced capabilities of natural language processing and machine learning, which can provide accuracy and context awareness for interactions as well as seamless integration across all platforms. Additionally, intelligent virtual assistant (IVA) companies are investing in customization features tailored to specific business needs to keep the focus of their customers on engaging interaction with the IVAs. Also, scalability and collaboration tools are presented to enable organisations to deploy and manage IVAs much more efficiently.
Key Market Players
Key industry leaders in this market are:
Apple Inc. was founded in 1976 and is based in California, United States. It is also famous for innovative and user-friendly products. The firm produces such products as iPhone or smartphones, iPad as a tablet computer, Mac as personal computers, Apple Watch smartwatches, Apple TV streaming media players, and AirPods wireless earbuds. Also, Apple Inc. offers its users Apple Music - streaming service and provides users with iCloud - cloud storage.
Headquartered in California, United States of America, Google Inc. was established in 1998. The service and product internet related activities include Google Search engine, Google Maps, Google Drive cloud storage, Google Photos, Google Chrome web browser and Google Home smart speakers. Other services include Google Cloud Platform, Google Analytics, Google AdWords, and Google Ads.
IBM Corporation was founded in 1911 and is headquartered in New York, United States. The product profile of IBM contains servers, storage systems, and mainframes for personal computers. Besides, it offers services consisting of cloud computing, artificial intelligence, blockchain, and cybersecurity solutions.
Amazon.com, Inc. was founded in 1994 and is headquartered in Washington, United States. The company offers an online retail marketplace, cloud computing services, artificial intelligence-based personal digital assistants, smart speakers, streaming services, online music and video content, self-publishing and book distribution, logistics and delivery services.
Other key players in the global intelligent virtual assistant (IVA) market include CSS Corp., Clara Labs, Creative Virtual, CodeBaby Corporation, eGain Corporation, and Kognito, among others.
Intelligent Virtual Assistant (IVA) Market Report Snapshots
Intelligent Virtual Assistant (IVA) Market