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Intelligent Virtual Assistant (IVA) Market

Global Intelligent Virtual Assistant (IVA) Market Forecast: By Technology: Speech Recognition, Text-to-Speech; By Products: Chatbots, Smart Speakers; By Application: Automotive, Healthcare, BFSI, Retail (E-commerce), Others; Regional Analysis; Market Dynamics: SWOT Analysis, Porter’s Five Forces Analysis; Competitive Landscape; 2024-2032

Global Intelligent Virtual Assistant (IVA) Market Outlook

The global intelligent virtual assistant (IVA) market attained a value of USD 8.74 billion in 2023. The market is further expected to grow in the forecast period of 2024-2032 at a CAGR of 37%.

 

The market is being driven by the increasing adoption of cost-effective methodologies to deliver effective and efficient customer services.

 

Global Intelligent Virtual Assistant (IVA) Market

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Properties and Applications

The intelligent virtual assistant (IVA) is referred to as the next-generation software solution that enhances user interaction with PC, via the internet, messenger, SMS, and other interfaces. The software solution uses different interaction methods, including text-to-text, text-to-speech, and speech-to-text, among others, to help users in executing their respective tasks.

 

Global Intelligent Virtual Assistant (IVA) Market By Type

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The industry is segmented based on technology, products, and application.

Based on technology, the industry is divided into:

  • Speech Recognition
  • Text-to-Speech

The industry is segmented based on products into:

  • Chatbots
  • Smart Speakers

The industry is categorised based on application into:

  • Automotive
  • Healthcare
  • BFSI
  • Retail (E-Commerce)
  • Others

The EMR report looks into the regional markets of intelligent virtual assistant (IVA) like North America, Latin America, Europe, the Middle East and Africa, and the Asia Pacific.

 

Global Intelligent Virtual Assistant (IVA) Market By Region

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Market Analysis

The global intelligent virtual assistant (IVA) market is driven by the increase in the adoption of cost-effective methodologies to offer effective and efficient customer services. The software solution is a cost-effective technology, which aids several customers to gain access to a service, swiftly and effectively. The rising smartphone penetration, the increasing adoption of intelligent virtual assistant software within large enterprises, and the incorporation of natural language understanding technology are the major factors driving the global market for intelligent virtual assistant (IVA).

 

Competitive Landscape

The report presents a detailed analysis of the following key players in the global intelligent virtual assistant (IVA) industry, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:

  • Amazon.com, Inc.
  • Apple, Inc.
  • Google, Inc.
  • IBM Corporation
  • CCS Corp.
  • Clara Labs
  • Creative Virtual
  • CodeBaby Corporation
  • eGain Corporation
  • Kognito
  • Others

The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.

 

Key Highlights of the Report

REPORT FEATURES DETAILS
Base Year 2023
Historical Period 2018-2023
Forecast Period 2024-2032
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Technology
  • Products
  • Application
  • Region
Breakup by Technology
  • Speech Recognition
  • Text-to-Speech
Breakup by Products
  • Chatbots
  • Smart Speakers
Breakup by Application
  • Automotive
  • Healthcare
  • BFSI
  • Retail (e-commerce)
  • Others
Breakup by Region
  • North America
    • United States of America 
    • Canada
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • ASEAN
    • Australia
    • Others
  • Latin America
    • Brazil
    • Argentina
    • Mexico
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Nigeria
    • South Africa
    • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Amazon.com, Inc.
  • Apple, Inc.
  • Google, Inc.
  • IBM Corporation
  • CCS Corp.
  • Clara Labs
  • Creative Virtual
  • CodeBaby Corporation
  • eGain Corporation
  • Kognito
  • Others
Report Price and Purchase Option Explore our purchase options that are best suited to your resources and industry needs.
Delivery Format Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option.

 

*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.

1    Preface
2    Report Coverage – Key Segmentation and Scope
3    Report Description

    3.1    Market Definition and Outlook
    3.2    Properties and Applications
    3.3    Market Analysis
    3.4    Key Players
4    Key Assumptions
5    Executive Summary

    5.1    Overview
    5.2    Key Drivers
    5.3    Key Developments
    5.4    Competitive Structure
    5.5    Key Industrial Trends
6    Snapshot
    6.1    Global
    6.2    Regional
7    Opportunities and Challenges in the Market
8    Global Intelligent Virtual Assistant (IVA) Market Analysis
    8.1    Key Industry Highlights
    8.2    Global Intelligent Virtual Assistant (IVA) Historical Market (2018-2023) 
    8.3    Global Intelligent Virtual Assistant (IVA) Market Forecast (2024-2032)
    8.4    Global Intelligent Virtual Assistant (IVA) Market by Technology
        8.4.1    Speech Recognition
            8.4.1.1    Historical Trend (2018-2023)
            8.4.1.2    Forecast Trend (2024-2032)
        8.4.2    Text-to-Speech
            8.4.2.1    Historical Trend (2018-2023)
            8.4.2.2    Forecast Trend (2024-2032)
    8.5    Global Intelligent Virtual Assistant (IVA) Market by Products
        8.5.1    Chatbots
            8.5.1.1    Historical Trend (2018-2023)
            8.5.1.2    Forecast Trend (2024-2032)
        8.5.2    Smart Speakers
            8.5.2.1    Historical Trend (2018-2023)
            8.5.2.2    Forecast Trend (2024-2032)
    8.6    Global Intelligent Virtual Assistant (IVA) Market by Application
        8.6.1    Automotive
            8.6.1.1    Historical Trend (2018-2023)
            8.6.1.2    Forecast Trend (2024-2032)
        8.6.2    Healthcare
            8.6.2.1    Historical Trend (2018-2023)
            8.6.2.2    Forecast Trend (2024-2032)
        8.6.3    BFSI
            8.6.3.1    Historical Trend (2018-2023)
            8.6.3.2    Forecast Trend (2024-2032)
        8.6.4    Retail (E-commerce)
            8.6.4.1    Historical Trend (2018-2023)
            8.6.4.2    Forecast Trend (2024-2032)
        8.6.5    Others
    8.7    Global Intelligent Virtual Assistant (IVA) Market by Region       
        8.7.1    North America
            8.7.1.1    Historical Trend (2018-2023) 
            8.7.1.2    Forecast Trend (2024-2032)
        8.7.2    Europe
            8.7.2.1    Historical Trend (2018-2023) 
            8.7.2.2    Forecast Trend (2024-2032)
        8.7.3    Asia Pacific
            8.7.3.1    Historical Trend (2018-2023) 
            8.7.3.2    Forecast Trend (2024-2032)
        8.7.4    Latin America
            8.7.4.1    Historical Trend (2018-2023) 
            8.7.4.2    Forecast Trend (2024-2032)
        8.7.5    Middle East and Africa
            8.7.5.1    Historical Trend (2018-2023) 
            8.7.5.2    Forecast Trend (2024-2032)
9    North America Intelligent Virtual Assistant (IVA) Market Analysis
    9.1    United States of America 
        9.1.1    Historical Trend (2018-2023) 
        9.1.2    Forecast Trend (2024-2032)
    9.2    Canada
        9.2.1    Historical Trend (2018-2023) 
        9.2.2    Forecast Trend (2024-2032)
10    Europe Intelligent Virtual Assistant (IVA) Market Analysis
    10.1    United Kingdom
        10.1.1    Historical Trend (2018-2023) 
        10.1.2    Forecast Trend (2024-2032)
    10.2    Germany
        10.2.1    Historical Trend (2018-2023) 
        10.2.2    Forecast Trend (2024-2032)
    10.3    France
        10.3.1    Historical Trend (2018-2023) 
        10.3.2    Forecast Trend (2024-2032)
    10.4    Italy
        10.4.1    Historical Trend (2018-2023) 
        10.4.2    Forecast Trend (2024-2032)
    10.5   Others
11    Asia Pacific Intelligent Virtual Assistant (IVA)  Market Analysis
    11.1    China
        11.1.1    Historical Trend (2018-2023) 
        11.1.2    Forecast Trend (2024-2032)
    11.2    Japan
        11.2.1    Historical Trend (2018-2023) 
        11.2.2    Forecast Trend (2024-2032)
    11.3    India
        11.3.1    Historical Trend (2018-2023) 
        11.3.2    Forecast Trend (2024-2032)
    11.4    ASEAN
        11.4.1    Historical Trend (2018-2023) 
        11.4.2    Forecast Trend (2024-2032)
    11.5    Australia
        11.5.1    Historical Trend (2018-2023) 
        11.5.2    Forecast Trend (2024-2032)
    11.6    Others
12    Latin America Intelligent Virtual Assistant (IVA)  Market Analysis
    12.1    Brazil
        12.1.1    Historical Trend (2018-2023) 
        12.1.2    Forecast Trend (2024-2032)
    12.2    Argentina
        12.2.1    Historical Trend (2018-2023) 
        12.2.2    Forecast Trend (2024-2032)
    12.3    Mexico
        12.3.1    Historical Trend (2018-2023) 
        12.3.2    Forecast Trend (2024-2032)
    12.4    Others
13    Middle East and Africa Intelligent Virtual Assistant (IVA) Market Analysis
    13.1    Saudi Arabia
        13.1.1    Historical Trend (2018-2023) 
        13.1.2    Forecast Trend (2024-2032)
    13.2    United Arab Emirates
        13.2.1    Historical Trend (2018-2023) 
        13.2.2    Forecast Trend (2024-2032)
    13.3    Nigeria
        13.3.1    Historical Trend (2018-2023) 
        13.3.2    Forecast Trend (2024-2032)
    13.4    South Africa
        13.4.1    Historical Trend (2018-2023) 
        13.4.2    Forecast Trend (2024-2032)
    13.5    Others
14    Market Dynamics
    14.1    SWOT Analysis
        14.1.1    Strengths
        14.1.2    Weaknesses
        14.1.3    Opportunities
        14.1.4    Threats
    14.2    Porter’s Five Forces Analysis
        14.2.1    Supplier’s Power
        14.2.2    Buyer’s Power
        14.2.3    Threat of New Entrants
        14.2.4    Degree of Rivalry
        14.2.5    Threat of Substitutes
    14.3    Key Indicators for Demand
    14.4    Key Indicators for Price
15    Competitive  Landscape
    15.1    Market Structure
    15.2    Company Profiles
        15.2.1    Amazon.com, Inc.
            15.2.1.1    Company Overview
            15.2.1.2    Product Portfolio
            15.2.1.3    Demographic Reach and Achievements
            15.2.1.4    Certifications
        15.2.2    Apple, Inc.
            15.2.2.1    Company Overview
            15.2.2.2    Product Portfolio
            15.2.2.3    Demographic Reach and Achievements
            15.2.2.4    Certifications
        15.2.3    Google, Inc.
            15.2.3.1    Company Overview
            15.2.3.2    Product Portfolio
            15.2.3.3    Demographic Reach and Achievements
            15.2.3.4    Certifications
        15.2.4    IBM Corporation
            15.2.4.1    Company Overview
            15.2.4.2    Product Portfolio
            15.2.4.3    Demographic Reach and Achievements
            15.2.4.4    Certifications
        15.2.5    CCS Corp.
            15.2.5.1    Company Overview
            15.2.5.2    Product Portfolio
            15.2.5.3    Demographic Reach and Achievements
            15.2.5.4    Certifications
        15.2.6    Clara Labs
            15.2.6.1    Company Overview
            15.2.6.2    Product Portfolio
            15.2.6.3    Demographic Reach and Achievements
            15.2.6.4    Certifications
        15.2.7    Creative Virtual
            15.2.7.1    Company Overview
            15.2.7.2    Product Portfolio
            15.2.7.3    Demographic Reach and Achievements
            15.2.7.4    Certifications
        15.2.8    CodeBaby Corporation
            15.2.8.1    Company Overview
            15.2.8.2    Product Portfolio
            15.2.8.3    Demographic Reach and Achievements
            15.2.8.4    Certifications
        15.2.9    eGain Corporation
            15.2.9.1    Company Overview
            15.2.9.2    Product Portfolio
            15.2.9.3    Demographic Reach and Achievements
            15.2.9.4    Certifications
        15.2.10    Kognito
            15.2.10.1    Company Overview
            15.2.10.2    Product Portfolio
            15.2.10.3    Demographic Reach and Achievements
            15.2.10.4    Certifications
        15.2.11    Others
16    Key Trends and Developments in the Market


List of Key Figures and Tables

1.    Global Intelligent Virtual Assistant (IVA): Key Industry Highlights, 2018 and 2032
2.    Global Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Technology (USD Billion), 2018-2023
3.    Global Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Technology (USD Billion), 2024-2032
4.    Global Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Products (USD Billion), 2018-2023
5.    Global Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Products (USD Billion), 2024-2032
6.    Global Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Application (USD Billion), 2018-2023
7.    Global Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Application (USD Billion), 2024-2032
8.    Global Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Region (USD Billion), 2018-2023
9.    Global Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Region (USD Billion), 2024-2032
10.    North America Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Country (USD Billion), 2018-2023
11.    North America Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Country (USD Billion), 2024-2032
12.    Europe Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Country (USD Billion), 2018-2023
13.    Europe Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Country (USD Billion), 2024-2032
14.    Asia Pacific Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Country (USD Billion), 2018-2023
15.    Asia Pacific Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Country (USD Billion), 2024-2032
16.    Latin America Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Country (USD Billion), 2018-2023
17.    Latin America Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Country (USD Billion), 2024-2032
18.    Middle East and Africa Intelligent Virtual Assistant (IVA) Historical Market: Breakup by Country (USD Billion), 2018-2023
19.    Middle East and Africa Intelligent Virtual Assistant (IVA) Market Forecast: Breakup by Country (USD Billion), 2024-2032
20.    Global Intelligent Virtual Assistant (IVA) Market Structure

Key Questions Answered in the Report

In 2023, the global intelligent virtual assistant (IVA) market attained a value of nearly USD 8.74 billion.

The market is projected to grow at a CAGR of around 37% between 2024 and 2032.

The major drivers of the market include the rising smartphone penetration, incorporation of natural language understanding technology, growing use of smart speaker-based technologies for home automation and digitisation in the retail sector, increasing IT investment, and increasing customer’s demand for speech recognition technology.

The increasing adoption of cost-effective methodologies to deliver effective and efficient customer services and the increasing adoption of intelligent virtual assistant software within large enterprises are the key industry trends propelling the market's growth.

The major regions in the industry are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.

Based on technology, the industry is divided into speech recognition and text-to-speech.

The industry is segmented based on products into chatbots and smart speakers.

The major applications include automotive, healthcare, BFSI, and retail (e-commerce), among others.

The major players in the industry are Amazon.com, Inc., Apple Inc., Google Inc., Clara Labs, CSS Corp., Creative Virtual, CodeBaby Corporation, eGain Corporation, IBM Corporation, and Kognito, among others.

Analyst Review

The global intelligent virtual assistant (IVA) market attained a value of nearly USD 8.74 billion in 2023, driven by the increasing adoption of cost-effective methodologies to deliver effective and efficient customer services. Aided by the rising smartphone penetration and increasing adoption of intelligent virtual assistant software within large enterprises, the market is expected to witness further growth in the forecast period of 2024-2032, growing at a CAGR of 37%.

EMR's meticulous research methodology delves deep into the market, covering the macro and micro aspects of the industry. Based on technology, the industry is divided into speech recognition and text-to-speech. The industry is segmented based on products into chatbots and smart speakers. The major applications include automotive, healthcare, BFSI, and retail (e-commerce), among others. The major regional markets for the intelligent virtual assistant (IVA) market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa. The major players in the industry are Amazon.com, Inc., Apple Inc., Google Inc., Clara Labs, CSS Corp., Creative Virtual, CodeBaby Corporation, eGain Corporation, IBM Corporation, and Kognito, among others.

EMR's research methodology uses a combination of cutting-edge analytical tools and the expertise of their highly accomplished team, thus, providing their customers with market insights that are accurate, actionable and help them remain ahead of their competition.

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