Global Restaurant Management Software Market Report and Forecast 2024-2032

Global Restaurant Management Software Market Outlook

The global restaurant management software market size reached approximately USD 5.52 billion in 2023. The market is estimated to grow at a CAGR of 15.0% between 2024 and 2032, reaching a value of around USD 19.41 billion by 2032.

Key Trends in the Market

Restaurant management software is a type of system that comprises functions such as order management, accounting, and payment processing, among others, to streamline operations and marketing. This software is designed to aid restaurant owners and managers operate their businesses more efficiently.

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• One of the most significant restaurant management software market trends is the shift towards cloud-based solutions. This type of software provides various beneficial features such as tracking, employee timesheets, CRM integration, and technical support, among others. It also enables restaurant owners and managers to access stored data from any connected device.

• Online ordering has become increasingly popular in recent years, with many restaurants offering delivery and pickup services through their websites or third-party platforms. The integration of online ordering functions in restaurant management software allows owners and managers of restaurants to easily track orders, update menus, and manage delivery times.

• During the forecast period, the restaurant management software market demand is expected to be fuelled by the increasing use of advanced technologies in restaurant services and the growing popularity of quick service restaurants (QSRs). Additionally, the market is likely to be propelled by the increasing use of smooth and efficient payment gateways in the foodservice sector.

Market Analysis

Based on software type, the market is segmented into front-end software, accounting and cash flow, purchasing and inventory management, table and delivery management, and employee payroll and scheduling, among others. Based on deployment, the market can be bifurcated into on-premises and cloud-based. The major regions of restaurant management software are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.

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The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global restaurant management software market, covering their competitive landscape and latest developments like mergers, acquisitions, investments and expansion plans.

• Parsley Software Inc.

• Jolt Software, Inc.

• Revel Systems, Inc

• OpenTable Inc.

• Clover Network LLC

• Square Capital, LLC

• Fourth Enterprises LLC.

• TouchBistro Inc.

• MarketMan, Inc.

• MarginEdge Co.

• Others

Market Share by Deployment

Cloud-based restaurant management software is expected to hold a significant position during the forecast period. This can be attributed to its various advantages over on-premises technology such as enhanced accessibility and affordability. 

Cloud-based restaurant management software utilises online servers, also known as the cloud, to offer a range of features, including inventory tracking, employee timesheets, CRM integration, and point-of-sale (POS) systems, among others.

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Market Share by Region

In the overall restaurant management software market, the Asia Pacific region is expected to experience a rapid growth in the near future. The increase in demand for better customer services and the surge in the use of point-of-sale software are likely to aid this growth.

In countries like China, India, and Japan, restaurants are implementing software technologies that allow customers to order and pay using smartphones and other devices at their tables. Additionally, restaurants are offering cashback deals and discounts for plastic card payments, which has encouraged customers to go cashless. This shift towards digital payments is likely to drive the deployment of restaurant management software in the coming years.

Competitive Landscape

Clover Network LLC is one of the well-known financial technology companies. The company specialises in building open-architecture point-of-sale solutions for small and medium businesses. The company was founded in 2010 and is based in California, the United. It also offers various payment processing options, including credit and debit card processing, contactless payments, and mobile payments.

Jolt Software, Inc. is a technology company that offers a cloud-based platform designed to help businesses in the restaurant, retail, and hospitality sectors manage their tasks and employee operations efficiently. The company, founded in 2012 and headquartered in Utah, the US, also provides an all-in-one solution that enables businesses to streamline their operations, reduce labour costs, and comply with regulatory requirements.

Jolt's platform is equipped with various features that allow businesses to manage tasks, track employee attendance, schedule shifts, and provide training to staff members.

Revel Systems, Inc. is a leading company providing cloud-based point-of-sale systems. It is a privately held company founded in 2010 and is headquartered in Georgia, the United States. The company has designed its POS systems for various industries, including restaurants, retail stores, grocery stores, and stadiums. The software includes features such as inventory management, employee management, customer relationship management, and analytics.

Other market players include OpenTable Inc., Parsley Software Inc, Square Capital, LLC, Fourth Enterprises LLC., TouchBistro Inc., MarketMan, Inc., and MarginEdge Co., among others.

Key Highlights of the Report