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The United Kingdom home services market size was valued at USD 9.76 Billion in 2025. The industry is expected to grow at a CAGR of 7.75% during the forecast period of 2026-2035 to reach a value of USD 20.59 Billion by 2035. The growth of smart home ecosystems with strategic alliances and their growing integration into the residential environment is supporting the market growth.
The United Kingdom home services market development is being driven by an aging housing stock and stricter compliance standards, which are increasing the need for professional upkeep, inspections, and system enhancements on residential premises. Meanwhile, a labor shortage in skilled trades is prompting homeowners to turn increasingly to organized service providers that offer certified technicians, transparent pricing, and digital booking, accelerating the transition toward organized rather than informal repairs.
Home services are no longer isolated repairs and installations but instead integrated, data-driven ecosystems that include energy, heating, appliances, and data-driven control platforms. Technology providers and energy service companies are partnering to facilitate the smooth delivery of services, and large-scale residential projects are incorporating these features into design. This two-fold strategy eases adoption for homeowners, increases recurring demand for services, and strengthens demand in the United Kingdom home services market. It also aligns with national energy efficiency and decarbonization plans, and therefore, smart home services are a central part of contemporary homes.
For instance, in January 2024, Samsung Electronics UK collaborated with British Gas to embed British Gas energy services into the SmartThings platform to enable smarter energy monitoring and appliance optimization. Similarly, in October 2025, Samsung UK partnered with Eco-Bos to install a SmartThings-based energy system in the West Carclaze Garden Village, a new residential district with 1,500 homes, integrating smart services into it.
Base Year
Historical Period
Forecast Period
According to Flo-well, the average cost to unblock a drain in the UK cost around EUR 50-300, depending upon the location and severity of the problem.
Between 2022 to 2023, the average home maintenance costs rose by USD 400, reaching a total of USD 6,548.
Compound Annual Growth Rate
7.75%
Value in USD Billion
2026-2035
*this image is indicative*
The growth of the United Kingdom home services market is driving forward with the rising interoperability between intelligent heating systems and home-wide control systems. With the proliferation of heat pump installations, the integration of software with centralized applications will lead to better usability and future maintenance prospects, simplifying the process of installation for the homeowner and improving the service revenues. For instance, in June 2025, Samsung and Hive increased their collaboration by adding Samsung control of heat pumps to the Works with Hive network, allowing one to operate all the devices through the Hive app.
To improve the reliability of their service and customer trust, manufacturers are entering strategic alliances with service providers across the United Kingdom home services market landscape. These partnerships would allow a quicker response, more geographical reach, and uniform post installation services, which are vital in the long-term maintenance needs, and the households would have less downtime. So, as an example, in June 2025, ritish Gas and Navien UK stated that they were collaborating to integrate Navien heating products with the British Gas nationwide network of engineers to enhance the overall delivery of end-to-end services to households.
Both the financial institutions and the service providers are forming partnerships to reduce the initial cost barrier to homeowners adopting the use of energy-efficient technologies. Such partnerships promote the adoption of smart home solutions and other services by covering a portion of the costs of products, installation, and incentives, thereby boosting growth in the United Kingdom home services market. For instance, in April 2023, Barclays joined forces with British Gas to provide Barclays UK residential mortgage holders with a 50% discount on the new Hive Thermostat Minis and installation to allow customers to enhance the efficiency of their heating.
The integration of smart home technologies in the construction process enhances the adoption and continuous use of services. The cooperation between developers and other technical providers means that the homes should be furnished with advanced systems already, which saves the money that would have been spent on retrofitting and makes the use of connected services more likely over time. In October 2025, Samsung Electronics UK collaborated with Eco-Bos to make West Carclaze Garden Village in Cornwall a SmartThings-enabled energy hub by installing smart services in 1,500 houses.
The United Kingdom home services market is growing through convenience-based improvement in service, specifically application on delivery and fulfilment, which is minimizing lead times on materials and tools. The accelerated delivery speeds up the project, and it promotes the frequent attainment of service channels. Case in point: In November 2025, Wickes contracted Gophr to roll out the Wickes Rapid same-day delivery service in 150 stores and in the UK, to provide customers with a home and job site delivery service that delivers DIY necessities and trade materials within two or three hours.
The EMR’s report titled “United Kingdom Home Services Market Report and Forecast 2026-2035” offers a detailed analysis of the market based on the following segments:
Market Breakup by Mode of Operation
Key Insights: Based on mode of operation, United Kingdom home services market is divided into online and offline services, both of which adjust to the changing preferences of consumers. The online mode of operation is growing, with online booking and assembly and installation services being integrated in web-based marketplaces like Taskrabbit providing customers and retail partners with easy ways to book, assemble, and install products and services. For instance, in September 2025, Taskrabbit released an API, Partner API, which gives retailers such as Homary and Furniture Box the ability to integrate fixed-price assembly and delivery directly into their customer experience, increasing service adoption and convenience. The offline channel is critical for local operators and traditional contractors who offer face-to-face repair and maintenance and specialized work that involves physical testing and physical skills.
Market Breakup by Offering
Key Insights: The United Kingdom home services market scope comprises home cleaning, repair and maintenance, and other services, which include pest control and garden care. Recurrent demand and services through platforms that provide scheduled maintenance boost home cleaning. Repair and maintenance is becoming more technologically facilitated as firms continue to go digital with service delivery tools. For instance, in August 2025, Checkatrade released a new AI-based job management platform named TradeMore that assists tradespeople to optimize work scheduling, quotes, and customer communication to enhance repair and maintenance performance. Other offerings are witnessing growth, with companies providing more services, such as seasonal care and ancillary home services, to customers to enhance customer lifetime engagement.
By mode of operation, online category shows notable uptake driven by increasing availability of simplified applications
The online United Kingdom home services market shows robust growth as online platforms introduce combined solutions that ease the process of making bookings, installation, and post-sales services for customers. With the integration of home services into the product purchase experiences and the extension of partner capabilities, e-marketplaces enhance user convenience, increase the adoption of services, and increase interaction beyond e-commerce. For instance, in June 2025, Taskrabbit released new Partner Pages in the United Kingdom, allowing retailers to sell fixed-rate assembly and installation at the point of sale, improving customer experience and increasing order-to-service conversion.
The offline mode of operation is witnessing notable uptake, boosting the United Kingdom home services market revenue by extending trusted face-to-face services to handle complex installations, maintenance, and emergency services that cannot be delivered by digital platforms. The conventional contractors and local networks are oriented at expanding the physical reach, training the workforce, and enhancing the on-site responsiveness to bolster brand loyalty and result in repeat contact. An example is in August 2025, Airtasker partnered with Argos in the United Kingdom to allow Argos clients to have direct contact with local providers of services to assemble and install their houses.
By offering, the home cleaning category shows robust growth driven by franchise expansion, and app enhancements improving reach
The segment of Home Cleaning is influenced by the growth of the business and the introduction of digital tools that improve the process of offering service to customers and efficiency in the work of franchisees. The modernisation of providers consists of appointment scheduling, local matching, business management tools, which makes services more reliable and geographically penetrated. For instance, in August 2025, Diamond Home Support announced updated apps that will assist franchisees in dealing better with client requests, bookings, and delivery of services, expanding across the United Kingdom.
The repair and maintenance segment expands due to the emergence of digital tools and products that assist homeowners in scheduling, arranging, and performing maintenance work more effectively. The innovations enhance transparency of service needs and expenses, give power to homeowners, and stimulate an increase in service frequency. As an example, Checkatrade released its Summer 25 product release in June 2025 with new digital products that made it easier to plan, budget, and book home improvement services throughout the United Kingdom.
Major United Kingdom home services market players are paying more attention to expansion and integration of the service portfolio as a way of reinforcing customer engagement. Firms are also providing installation, maintenance, and after-sales services along with smart home and energy-efficient products to allow recurring revenue models. Through the incorporation of digital solutions in the booking, diagnostics, and monitoring services, providers are enhancing the efficiency of their services and providing end-to-end solutions that will boost both customer retention and lifetime value.
Meanwhile, leading home services companies in the United Kingdom are also investing in strategic alliances and scaling up to operate globally and provide service reliability. Alliances with technology companies, manufacturers, and developers enable service providers to standardize services provided for different types of housing. At the same time, investments in the training of technicians, service networks across the country, and the ability to respond within the shortest period possible are also enhancing the response time and quality of the services, which contribute to the continued growth of the United Kingdom home services market.
Amazon.com, Inc. is a multinational technology and services corporation that was established in 1994 and is based in Seattle, Washington. The company has a wide ecosystem of e-commerce, cloud services, and home-related solutions that help households with digital platforms, logistics, and integrations of smart homes.
Dwyer Franchising LLC is a home services franchising company that deals in brands like Drain Doctor and was established in 1981 and is based in Waco, Texas. The company also offers professional plumbing and drains cleaning services in a well-structured network of franchises and with a high emphasis on standardization of service delivery.
Aquevo is a Norwegian water technology and services firm that was established in 2014. It is a smart water management and treatment service provider that focuses on residential and municipal clients by providing digital monitoring and sustainability-based services.
1st Online Solutions Limited is an online services and solutions developer that was established in 2003 and is based in the United Kingdom. The company helps businesses by providing web-based services, web-based service management, and digital infrastructures and solutions that facilitate effective interaction with customers.
*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*
Other players in the market include Hello Services Ltd., DSP Drainage and Plumbing Ltd., Flo-Well Drainage and Plumbing Limited, Safehouse Services Limited, Clean Home Services., and Certified Drain Services, among others.
Explore the latest trends shaping the United Kingdom Home Services Market 2026-2035 with our in-depth report. Gain strategic insights, future forecasts, and key market developments that can help you stay competitive. Download a free sample report or contact our team for customized consultation on the United Kingdom home services market trends 2026.
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
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The market is projected to grow at a CAGR of 7.75% between 2026 and 2035.
Key strategies driving the market include service portfolio expansion, adoption of digital booking and management platforms, strategic partnerships with technology and energy providers, integration of smart and energy-efficient solutions, and geographic expansion through franchising and network scale-up.
Key trends aiding the market are the increasing reliance on online platforms, rising demand for preventive maintenance services, and high offering of personalised home service packages by providers.
Based on mode of operation, the market is segmented into online and offline.
Online platforms are streamlining the home services experience by providing a centralised place for homeowners to find, book, and manage various services.
The key players in the market include Amazon.com, Inc., Dwyer Franchising LLC (Drain Doctor), Aquevo, 1st Online Solutions Limited, Hello Services Ltd., DSP Drainage and Plumbing Ltd., Flo-Well Drainage and Plumbing Limited., Safehouse Services Limited, Clean Home Services., and Certified Drain Services, among others.
In 2025, the United Kingdom home services market reached an approximate value of USD 9.76 Billion.
The United Kingdom home services market players face challenges such as skilled labour shortages, rising operational and compliance costs, pricing pressure from fragmented competition, customer acquisition and retention in a digital-first environment, and the complexity of managing consistent service quality across regions.
Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.
| REPORT FEATURES | DETAILS |
| Base Year | 2025 |
| Historical Period | 2019-2025 |
| Forecast Period | 2026-2035 |
| Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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| Breakup by Mode of Operation |
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| Breakup by Offering |
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| Market Dynamics |
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| Competitive Landscape |
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| Companies Covered |
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