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Global Convergent Billing Market Size, Share, Growth, Forecast: By Component: Solution, Services, By Deployment Type: Cloud Based, On-premises; By Organisation Size: Small and Medium Size Enterprises, Large Size Enterprises; Regional Analysis; Competitive Landscape; Key Trends and Developments in the Market; 2023-2028
Global Convergent Billing Market Outlook
The global convergent billing market size reached a value of approximately USD 12.8 billion in 2022. The market is projected to grow at a CAGR of 18.00% between 2023 and 2028, reaching a value of USD 34.55 billion by 2028.
Key Trends in the Market
Convergent billing is a solution which allows the unification of various service charges onto a single customer invoice, simplifying invoice amlong with revenue management. The process enables the operators to create a single document for multiple preceding documents.
- Telecom firms usually have large accounts, which may lead to countless errors and data complications. The adoption of convergent billing reduces the chances of error, benefitting both the firm and the user.
- The rise of digital transformation and increasing investments by the key players and the governments across the globe in advanced technologies, such as the Internet of Things, big data, and artificial intelligence, are aiding the convergent billing market growth.
- The advantages associated with convergent billing, such as reduced cost of the billing process, multiservice pricing and packaging, and centralised customer support, are further enhancing the demand for convergent billing solutions and services.
Global Convergent Billing Market Analysis
Based on component, the market is segmented into solution and services. The solution segment is further classified into bill cycle optimisation, billing account management, automated invoice and bill generation, payment and collection, and customer relationship management.
On the basis of deployment type, the market is bifurcated into cloud based and on-premises. By organisation size, the market is categorised into small and medium size enterprises and large size enterprises. Based on region, the market is segmented into North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global convergent billing market, covering their competitive landscape and latest developments like mergers, acquisitions, investments and expansion plans.
- IBM Corporation
- Amdocs, Inc.
- CSG Systems International, Inc.
- Huawei Technologies Co., Ltd.
- Nokia Oyj
- Oracle Corporation
- Telefonaktiebolaget LM Ericsson
- ComArch SA
- Sterlite Technologies Limited
- Others
Market Share by Deployment Type
The on-premises segment held a considerable share of the market owing to its ability to install hardware and software which is required to operate and maintain the convergent billing software on the user’s system. Their instalment on the customer’s device confirms non-involvement of a third party, ultimately offering extra security to the users.
Cloud based billing systems are anticipated to observe a significant growth over the forecast period because of their convenience and scalability. Moreover, it reduces overhead infrastructural cost and deployment time which is further boosting its adoption by consumers all across the globe.
Market Share by Region
North America accounted for a significant share of the convergent billing market, owing to the presence of a number of key market players in the region, such as CSG Systems International, Inc. and Amdocs Inc., among others. Early adoption of technology by individuals and organisations in North America is a major factor boosting the utilisation of convergent billing. Countries such as Canada and the United States are increasingly investing in cloud platforms and 5G technologies to provide enhanced customer experience, resulting in increased demand for convergent billing.
Competitive Landscape
IBM Corporation was founded in 1911 and is headquartered in New York, United States. It is a multinational technology company that is known for its hardware and software products such as computer, storage systems, and servers, among others.
Amdocs, Inc. is a software company that was founded in 1982 and is headquartered in Missouri, United States. The company provides software and services for media, communications, and financial service providers and digital enterprises.
CSG Systems International, Inc. was established in 1994 and has its headquarters located in Colorado, United States. The company provides business support systems (BSS) services and software, mainly for the telecommunications sector.
Other major convergent billing market players include Huawei Technologies Co., Ltd., Nokia Oyj, Oracle Corporation, Telefonaktiebolaget LM Ericsson, ComArch SA, and Sterlite Technologies Limited, among others.
Key Highlights of the Report
| REPORT FEATURES | DETAILS |
|---|---|
| Base Year | 2022 |
| Historical Period | 2018-2022 |
| Forecast Period | 2023-2028 |
| Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
|
| Breakup by Component |
|
| Breakup by Deployment Type |
|
| Breakup by Organisation Size |
|
| Breakup by Region |
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| Market Dynamics |
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| Competitive Landscape |
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| Companies Covered |
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*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Convergent Billing Market Analysis
8.1 Key Industry Highlights
8.2 Global Convergent Billing Historical Market (2018-2022)
8.3 Global Convergent Billing Market Forecast (2023-2028)
8.4 Global Convergent Billing Market by Component
8.4.1 Solution
8.4.1.1 Historical Trend (2018-2022)
8.4.1.2 Forecast Trend (2023-2028)
8.4.1.3 Breakup by Type
8.4.1.3.1 Bill Cycle Optimisation
8.4.1.3.2 Billing Account Management
8.4.1.3.3 Automated Invoice and Bill Generation
8.4.1.3.4 Payment and Collection
8.4.1.3.5 Customer Relationship Management
8.4.2 Services
8.4.2.1 Historical Trend (2018-2022)
8.4.2.2 Forecast Trend (2023-2028)
8.5 Global Convergent Billing Market by Deployment Type
8.5.1 Cloud Based
8.5.1.1 Historical Trend (2018-2022)
8.5.1.2 Forecast Trend (2023-2028)
8.5.2 On-premises
8.5.2.1 Historical Trend (2018-2022)
8.5.2.2 Forecast Trend (2023-2028)
8.6 Global Convergent Billing Market by Organisation Size
8.6.1 Small and Medium Size Enterprises
8.6.1.1 Historical Trend (2018-2022)
8.6.1.2 Forecast Trend (2023-2028)
8.6.2 Large Size Enterprises
8.6.2.1 Historical Trend (2018-2022)
8.6.2.2 Forecast Trend (2023-2028)
8.7 Global Convergent Billing Market by Region
8.7.1 North America
8.7.1.1 Historical Trend (2018-2022)
8.7.1.2 Forecast Trend (2023-2028)
8.7.2 Europe
8.7.2.1 Historical Trend (2018-2022)
8.7.2.2 Forecast Trend (2023-2028)
8.7.3 Asia Pacific
8.7.3.1 Historical Trend (2018-2022)
8.7.3.2 Forecast Trend (2023-2028)
8.7.4 Latin America
8.7.4.1 Historical Trend (2018-2022)
8.7.4.2 Forecast Trend (2023-2028)
8.7.5 Middle East and Africa
8.7.5.1 Historical Trend (2018-2022)
8.7.5.2 Forecast Trend (2023-2028)
9 North America Convergent Billing Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2022)
9.1.2 Forecast Trend (2023-2028)
9.2 Canada
9.2.1 Historical Trend (2018-2022)
9.2.2 Forecast Trend (2023-2028)
10 Europe Convergent Billing Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2022)
10.1.2 Forecast Trend (2023-2028)
10.2 Germany
10.2.1 Historical Trend (2018-2022)
10.2.2 Forecast Trend (2023-2028)
10.3 France
10.3.1 Historical Trend (2018-2022)
10.3.2 Forecast Trend (2023-2028)
10.4 Italy
10.4.1 Historical Trend (2018-2022)
10.4.2 Forecast Trend (2023-2028)
10.5 Others
11 Asia Pacific Convergent Billing Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2022)
11.1.2 Forecast Trend (2023-2028)
11.2 Japan
11.2.1 Historical Trend (2018-2022)
11.2.2 Forecast Trend (2023-2028)
11.3 India
11.3.1 Historical Trend (2018-2022)
11.3.2 Forecast Trend (2023-2028)
11.4 ASEAN
11.4.1 Historical Trend (2018-2022)
11.4.2 Forecast Trend (2023-2028)
11.5 Australia
11.5.1 Historical Trend (2018-2022)
11.5.2 Forecast Trend (2023-2028)
11.6 Others
12 Latin America Convergent Billing Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2022)
12.1.2 Forecast Trend (2023-2028)
12.2 Argentina
12.2.1 Historical Trend (2018-2022)
12.2.2 Forecast Trend (2023-2028)
12.3 Mexico
12.3.1 Historical Trend (2018-2022)
12.3.2 Forecast Trend (2023-2028)
12.4 Others
13 Middle East and Africa Convergent Billing Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2022)
13.1.2 Forecast Trend (2023-2028)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2022)
13.2.2 Forecast Trend (2023-2028)
13.3 Nigeria
13.3.1 Historical Trend (2018-2022)
13.3.2 Forecast Trend (2023-2028)
13.4 South Africa
13.4.1 Historical Trend (2018-2022)
13.4.2 Forecast Trend (2023-2028)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 IBM Corporation
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 Amdocs, Inc.
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 CSG Systems International, Inc.
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Huawei Technologies Co., Ltd.
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 Nokia Oyj
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 Oracle Corporation
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 Telefonaktiebolaget LM Ericsson
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 ComArch SA
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 Sterlite Technologies Limited
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Convergent Billing Market: Key Industry Highlights, 2018 and 2028
2. Global Convergent Billing Historical Market: Breakup by Component (USD Billion), 2018-2022
3. Global Convergent Billing Market Forecast: Breakup by Component (USD Billion), 2023-2028
4. Global Convergent Billing Historical Market: Breakup by Deployment (USD Billion), 2018-2022
5. Global Convergent Billing Market Forecast: Breakup by Deployment (USD Billion), 2023-2028
6. Global Convergent Billing Historical Market: Breakup by Organisation Size (USD Billion), 2018-2022
7. Global Convergent Billing Market Forecast: Breakup by Organisation Size (USD Billion), 2023-2028
8. Global Convergent Billing Historical Market: Breakup by Region (USD Billion), 2018-2022
9. Global Convergent Billing Market Forecast: Breakup by Region (USD Billion), 2023-2028
10. North America Convergent Billing Historical Market: Breakup by Country (USD Billion), 2018-2022
11. North America Convergent Billing Market Forecast: Breakup by Country (USD Billion), 2023-2028
12. Europe Convergent Billing Historical Market: Breakup by Country (USD Billion), 2018-2022
13. Europe Convergent Billing Market Forecast: Breakup by Country (USD Billion), 2023-2028
14. Asia Pacific Convergent Billing Historical Market: Breakup by Country (USD Billion), 2018-2022
15. Asia Pacific Convergent Billing Market Forecast: Breakup by Country (USD Billion), 2023-2028
16. Latin America Convergent Billing Historical Market: Breakup by Country (USD Billion), 2018-2022
17. Latin America Convergent Billing Market Forecast: Breakup by Country (USD Billion), 2023-2028
18. Middle East and Africa Convergent Billing Historical Market: Breakup by Country (USD Billion), 2018-2022
19. Middle East and Africa Convergent Billing Market Forecast: Breakup by Country (USD Billion), 2023-2028
20. Global Convergent Billing Market Structure
Key Questions Answered in the Report
The market reached a value of approximately USD 12.8 billion in 2022.
The market is projected to grow at a CAGR of 18.00% between 2023 and 2028.
The market is estimated to witness a healthy growth in the forecast period of 2023-2028 to reach about USD 34.55 billion by 2028.
The major drivers of the market include reduced cost of billing services and increasing investments by government and key players in advanced technologies.
The key trends of the market are reduced chances of errors in case of complex telecom billing, rapid digital transformation, and the growing need for centralised customer support.
The components of convergent billing include solution and services.
The major regions in the market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The key players in the market are IBM Corporation, Amdocs, Inc., CSG Systems International, Inc., Huawei Technologies Co., Ltd., Nokia Oyj, Oracle Corporation, Telefonaktiebolaget LM Ericsson, ComArch SA, and Sterlite Technologies Limited, among others.
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