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Report Overview

2023

Base Year

2018-2023

Historical Year

2024-2032

Forecast Year

Global Conversational Computing Platform Market Outlook

The global conversational computing platform market size attained a value of 7.20 billion in 2023. The market is expected to grow at a CAGR of 31.0% between 2024 and 2032, reaching almost 81.80 billion by 2032.

Global Conversational Computing Platform Market

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The market is further expected to grow in the forecast period of 2024-2032 at a CAGR of 31% to reach a value of around USD 22.7 billion by 2026. The industry is primarily being driven by the rapid shift of consumers to conversation-based machines.

Market Segmentation

Conversational computing involves users communicating with computer programs using voice commands. The chatbot is one of the most common types of conversational computing. In terms of technical support, shopping, and booking travel arrangements, chatbots are increasingly common in customer service. Amazon’s Alexa, Microsoft’s Cortana, and Apple’s Siri are a few examples of automated assistants responding to voice commands on mobile devices.

Global Conversational Computing Platform Market

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The market can be segmented into the following:

  • Virtual Digital Assistants
  • Chatbots

The EMR report looks into the regional markets of conversational computing platforms like North America, Latin America, Europe, the Middle East and Africa, and the Asia Pacific.

Market Analysis

The increasing use of chatbots on various messaging applications, as well as the increasing use of voice-based assistants, are driving the industry growth. The industry is also expected to be supported by the growing automated customer service or chatbots provided by multiple companies on their mobile and web platforms.

Global Conversational Computing Platform Market

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Competitive Landscape

The report presents a detailed analysis of the following key players in the global conversational computing platform market, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:

  • Amazon Web Services Inc.
  • Google LLC (NASDAQ: GOOGL)
  • International Business Machines Corporation
  • Microsoft Corporation
  • Nuance Communications Inc.
  • Others

The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.

Key Highlights of the Report

REPORT FEATURES DETAILS
Base Year 2023
Historical Period 2018-2023
Forecast Period 2024-2032
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Type
  • Region
Breakup by Type
  • Virtual Digital Assistants
  • Chatbots
Breakup by Region
  • North America
    • United States of America 
    • Canada
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • ASEAN
    • Australia
    • Others
  • Latin America
    • Brazil
    • Argentina
    • Mexico
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Nigeria
    • South Africa
    • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Amazon Web Services Inc.
  • Google LLC (NASDAQ: GOOGL)
  • International Business Machines Corporation
  • Microsoft Corporation
  • Nuance Communications Inc.
  • Others
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*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

In 2023, the global conversational computing platform market attained a value of nearly USD 7.20 billion.

The market is projected to grow at a CAGR of 31.0% between 2024 and 2032.

The major drivers of the market include the increasing use of voice-based assistants, growing automated customer service provided by multiple companies on mobile and web platforms, and decrease in time and the price needed to develop the conversational computing platforms.

The rapid shift of consumers to conversation-based machines, developments in artificial intelligence and machine learning technologies, and increasing use of chatbots on various messaging applications are the key trends propelling market growth.

The major regions in the market are North America, Latin America, Middle East and Africa, Europe, and Asia Pacific.

Virtual digital assistants and chatbots are the two types in the global conversational computing platform market.

Conversational platforms use artificial intelligence to support human interaction in a manner similar to actual human conversation, thereby providing life-like conversation without need for labour.

The major players in the market are Amazon Web Services Inc., Google LLC, International Business Machines Corporation, Microsoft Corporation, and Nuance Communications Inc., among others.

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63 Fiona Drive, Tamworth, NSW

+61 448 06 17 27

C130 Sector 2 Noida, Uttar Pradesh 201301

+91-858-608-1494

40th Floor, PBCom Tower, 6795 Ayala Avenue Cor V.A Rufino St. Makati City, 1226.

+63 287899028, +63 967 048 3306

6 Gardner Place, Becketts Close, Feltham TW14 0BX, Greater London

+44-753-713-2163

193/26/4 St.no.6, Ward Binh Hung Hoa, Binh Tan District, Ho Chi Minh City

+84865399124