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Conversational Computing Platform Market

Global Conversational Computing Platform Market Size, Analysis: By Type: Virtual Digital Assistants, Chatbots; Regional Analysis; Market Dynamics: SWOT Analysis, Porter’s Five Forces Analysis, Key Indicators for Demand, Key Indicators for Price; Value Chain Analysis; Competitive Landscape; 2024-2032

Global Conversational Computing Platform Market Outlook

The global conversational computing platform market size attained a value of 7.20 billion in 2023. The market is expected to grow at a CAGR of 31.0% between 2024 and 2032, reaching almost 81.80 billion by 2032.

 

Global Conversational Computing Platform Market

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The market is further expected to grow in the forecast period of 2024-2032 at a CAGR of 31% to reach a value of around USD 22.7 billion by 2026. The industry is primarily being driven by the rapid shift of consumers to conversation-based machines.

 

Market Segmentation

Conversational computing involves users communicating with computer programs using voice commands. The chatbot is one of the most common types of conversational computing. In terms of technical support, shopping, and booking travel arrangements, chatbots are increasingly common in customer service. Amazon’s Alexa, Microsoft’s Cortana, and Apple’s Siri are a few examples of automated assistants responding to voice commands on mobile devices.

 

Global Conversational Computing Platform Market

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The market can be segmented into the following:

  • Virtual Digital Assistants
  • Chatbots

The EMR report looks into the regional markets of conversational computing platforms like North America, Latin America, Europe, the Middle East and Africa, and the Asia Pacific.

 

Market Analysis

The increasing use of chatbots on various messaging applications, as well as the increasing use of voice-based assistants, are driving the industry growth. The industry is also expected to be supported by the growing automated customer service or chatbots provided by multiple companies on their mobile and web platforms.

 

Global Conversational Computing Platform Market

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Competitive Landscape

The report presents a detailed analysis of the following key players in the global conversational computing platform market, looking into their capacity, competitive landscape, and latest developments like capacity expansions, plant turnarounds, and mergers and acquisitions:

  • Amazon Web Services Inc.
  • Google LLC (NASDAQ: GOOGL)
  • International Business Machines Corporation
  • Microsoft Corporation
  • Nuance Communications Inc.
  • Others

The EMR report gives an in-depth insight into the industry by providing a SWOT analysis as well as an analysis of Porter’s Five Forces model.

 

Key Highlights of the Report

REPORT FEATURES DETAILS
Base Year 2023
Historical Period 2018-2023
Forecast Period 2024-2032
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Type
  • Region
Breakup by Type
  • Virtual Digital Assistants
  • Chatbots
Breakup by Region
  • North America
    • United States of America 
    • Canada
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • ASEAN
    • Australia
    • Others
  • Latin America
    • Brazil
    • Argentina
    • Mexico
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Nigeria
    • South Africa
    • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Amazon Web Services Inc.
  • Google LLC (NASDAQ: GOOGL)
  • International Business Machines Corporation
  • Microsoft Corporation
  • Nuance Communications Inc.
  • Others
Report Price and Purchase Option Explore our purchase options that are best suited to your resources and industry needs.
Delivery Format Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option.

 

*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.

1    Preface
2    Report Coverage – Key Segmentation and Scope
3    Report Description

    3.1    Market Definition and Outlook
    3.2    Properties and Applications
    3.3    Market Analysis
    3.4    Key Players
4    Key Assumptions
5    Executive Summary

    5.1    Overview
    5.2    Key Drivers
    5.3    Key Developments
    5.4    Competitive Structure
    5.5    Key Industrial Trends
6    Snapshot
    6.1    Global
    6.2    Regional
7    Opportunities and Challenges in the Market
8    Global Conversational Computing Platform Market Analysis
    8.1    Key Industry Highlights
    8.2    Global Conversational Computing Platform Historical Market (2018-2023) 
    8.3    Global Conversational Computing Platform Market Forecast (2024-2032)
    8.4    Global Conversational Computing Platform Market by Type
        8.4.1    Virtual Digital Assistants
            8.4.1.1    Historical Trend (2018-2023)
            8.4.1.2    Forecast Trend (2024-2032)
        8.4.2    Chatbots
            8.4.2.1    Historical Trend (2018-2023)
            8.4.2.2    Forecast Trend (2024-2032)
    8.5    Global Conversational Computing Platform Market by Region       
        8.5.1    North America
            8.5.1.1    Historical Trend (2018-2023) 
            8.5.1.2    Forecast Trend (2024-2032)
        8.5.2    Europe
            8.5.2.1    Historical Trend (2018-2023) 
            8.5.2.2    Forecast Trend (2024-2032)
        8.5.3    Asia Pacific
            8.5.3.1    Historical Trend (2018-2023) 
            8.5.3.2    Forecast Trend (2024-2032)
        8.5.4    Latin America
            8.5.4.1    Historical Trend (2018-2023) 
            8.5.4.2    Forecast Trend (2024-2032)
        8.5.5    Middle East and Africa
            8.5.5.1    Historical Trend (2018-2023) 
            8.5.5.2    Forecast Trend (2024-2032) 
9    North America Conversational Computing Platform Market Analysis
    9.1    United States of America 
        9.1.1    Historical Trend (2018-2023) 
        9.1.2    Forecast Trend (2024-2032)
    9.2    Canada
        9.2.1    Historical Trend (2018-2023) 
        9.2.2    Forecast Trend (2024-2032)
10    Europe Conversational Computing Platform Market Analysis
    10.1    United Kingdom
        10.1.1    Historical Trend (2018-2023) 
        10.1.2    Forecast Trend (2024-2032)
    10.2    Germany
        10.2.1    Historical Trend (2018-2023) 
        10.2.2    Forecast Trend (2024-2032)
    10.3    France
        10.3.1    Historical Trend (2018-2023) 
        10.3.2    Forecast Trend (2024-2032)
    10.4    Italy
        10.4.1    Historical Trend (2018-2023) 
        10.4.2    Forecast Trend (2024-2032)
    10.5    Others
11    Asia Pacific Conversational Computing Platform Market Analysis
    11.1    China
        11.1.1    Historical Trend (2018-2023) 
        11.1.2    Forecast Trend (2024-2032)
    11.2    Japan
        11.2.1    Historical Trend (2018-2023) 
        11.2.2    Forecast Trend (2024-2032)
    11.3    India
        11.3.1    Historical Trend (2018-2023) 
        11.3.2    Forecast Trend (2024-2032)
    11.4    ASEAN
        11.4.1    Historical Trend (2018-2023) 
        11.4.2    Forecast Trend (2024-2032)
    11.5    Australia
        11.5.1    Historical Trend (2018-2023) 
        11.5.2    Forecast Trend (2024-2032)
    11.6    Others
12    Latin America Conversational Computing Platform Market Analysis
    12.1    Brazil
        12.1.1    Historical Trend (2018-2023) 
        12.1.2    Forecast Trend (2024-2032)
    12.2    Argentina
        12.2.1    Historical Trend (2018-2023) 
        12.2.2    Forecast Trend (2024-2032)
    12.3    Mexico
        12.3.1    Historical Trend (2018-2023) 
        12.3.2    Forecast Trend (2024-2032)
    12.4    Others
13    Middle East and Africa Conversational Computing Platform Market Analysis
    13.1    Saudi Arabia
        13.1.1    Historical Trend (2018-2023) 
        13.1.2    Forecast Trend (2024-2032)
    13.2    United Arab Emirates
        13.2.1    Historical Trend (2018-2023) 
        13.2.2    Forecast Trend (2024-2032)
    13.3    Nigeria
        13.3.1    Historical Trend (2018-2023) 
        13.3.2    Forecast Trend (2024-2032)
    13.4    South Africa
        13.4.1    Historical Trend (2018-2023) 
        13.4.2    Forecast Trend (2024-2032)
    13.5    Others
14    Market Dynamics
    14.1    SWOT Analysis
        14.1.1    Strengths
        14.1.2    Weaknesses
        14.1.3    Opportunities
        14.1.4    Threats
    14.2    Porter’s Five Forces Analysis
        14.2.1    Supplier’s Power
        14.2.2    Buyer’s Power
        14.2.3    Threat of New Entrants
        14.2.4    Degree of Rivalry
        14.2.5    Threat of Substitutes
    14.3    Key Indicators for Demand
    14.4    Key Indicators for Price
15    Value Chain Analysis
16    Competitive Landscape

    16.1    Market Structure
    16.2    Company Profiles
        16.2.1    Amazon Web Services Inc.
            16.2.1.1    Company Overview
            16.2.1.2    Product Portfolio
            16.2.1.3    Demographic Reach and Achievements
            16.2.1.4    Certifications
        16.2.2    Google LLC (NASDAQ: GOOGL)
            16.2.2.1    Company Overview
            16.2.2.2    Product Portfolio
            16.2.2.3    Demographic Reach and Achievements
            16.2.2.4    Certifications
        16.2.3     International Business Machines Corporation
            16.2.3.1    Company Overview
            16.2.3.2    Product Portfolio
            16.2.3.3    Demographic Reach and Achievements
            16.2.3.4    Certifications
        16.2.4    Microsoft Corporation
            16.2.4.1    Company Overview
            16.2.4.2    Product Portfolio
            16.2.4.3    Demographic Reach and Achievements
            16.2.4.4    Certifications
        16.2.5    Nuance Communications Inc.
            16.2.5.1    Company Overview
            16.2.5.2    Product Portfolio
            16.2.5.3    Demographic Reach and Achievements
            16.2.5.4    Certifications
        16.2.6    Others
17    Key Trends and Developments in the Market


List of Key Figures and Tables

1.    Global Conversational Computing Platform Market: Key Industry Highlights, 2018 and 2032
2.    Global Conversational Computing Platform Historical Market: Breakup by Type (USD Billion), 2018-2023
3.    Global Conversational Computing Platform Market Forecast: Breakup by Type (USD Billion), 2024-2032
4.    Global Conversational Computing Platform Historical Market: Breakup by Region (USD Billion), 2018-2023
5.    Global Conversational Computing Platform Market Forecast: Breakup by Region (USD Billion), 2024-2032
6.    North America Conversational Computing Platform Historical Market: Breakup by Country (USD Billion), 2018-2023
7.    North America Conversational Computing Platform Market Forecast: Breakup by Country (USD Billion), 2024-2032
8.    Europe Conversational Computing Platform Historical Market: Breakup by Country (USD Billion), 2018-2023
9.    Europe Conversational Computing Platform Market Forecast: Breakup by Country (USD Billion), 2024-2032
10.    Asia Pacific Conversational Computing Platform Historical Market: Breakup by Country (USD Billion), 2018-2023
11.    Asia Pacific Conversational Computing Platform Market Forecast: Breakup by Country (USD Billion), 2024-2032
12.    Latin America Conversational Computing Platform Historical Market: Breakup by Country (USD Billion), 2018-2023
13.    Latin America Conversational Computing Platform Market Forecast: Breakup by Country (USD Billion), 2024-2032
14.    Middle East and Africa Conversational Computing Platform Historical Market: Breakup by Country (USD Billion), 2018-2023
15.    Middle East and Africa Conversational Computing Platform Market Forecast: Breakup by Country (USD Billion), 2024-2032
16.    Global Conversational Computing Platform Market Structure

Key Questions Answered in the Report

In 2023, the global conversational computing platform market attained a value of nearly USD 7.20 billion.

The market is projected to grow at a CAGR of 31.0% between 2024 and 2032.

The major drivers of the market include the increasing use of voice-based assistants, growing automated customer service provided by multiple companies on mobile and web platforms, and decrease in time and the price needed to develop the conversational computing platforms.

The rapid shift of consumers to conversation-based machines, developments in artificial intelligence and machine learning technologies, and increasing use of chatbots on various messaging applications are the key trends propelling market growth.

The major regions in the market are North America, Latin America, Middle East and Africa, Europe, and Asia Pacific.

Virtual digital assistants and chatbots are the two types in the global conversational computing platform market.

Conversational platforms use artificial intelligence to support human interaction in a manner similar to actual human conversation, thereby providing life-like conversation without need for labour.

The major players in the market are Amazon Web Services Inc., Google LLC, International Business Machines Corporation, Microsoft Corporation, and Nuance Communications Inc., among others.

Analyst Review

The global conversational computing platform market attained a value of nearly USD 7.20 billion in 2023, driven by the rapid shift of consumers to conversation-based machines. Aided by increasing use of voice-based assistants and increasing use of chatbots on various messaging applications, the market is expected to witness further growth in the forecast period of 2024-2032, growing at a CAGR of 31.0%.

EMR's meticulous research methodology delves deep into the market, covering the macro and micro aspects of the industry. Virtual digital assistants and chatbots are the two types in the market. The major regional markets for conversational computing platform market are North America, Europe, Asia Pacific, Latin America, and Middle East and Africa. The major players in the industry are Amazon Web Services Inc., Google LLC, International Business Machines Corporation, Microsoft Corporation, and Nuance Communications Inc., among others.

EMR's research methodology uses a combination of cutting-edge analytical tools and the expertise of their highly accomplished team, thus, providing their customers with market insights that are accurate, actionable and help them remain ahead of their competition.

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