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The global patient engagement solutions market size attained a value of approximately USD 19.422 billion in 2023. The market is further expected to grow in the forecast period of 2024-2032 at a CAGR of 17.10%, reaching about USD 50.08 billion by 2032.
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Patient engagement is known as a partnership between patients and their healthcare provider teams where both sides share information and seek the best treatment options. Patient engagement solutions help in registering new patients and handling their medical history along with scheduling and rescheduling appointments, helping improve overall patient outcomes and increase patient trust. It also facilitates easy billing and payments and sends automatic appointment reminders either via text or voice messages.
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Based on component, the patient engagement solutions market is segmented into hardware, software, and services. On the basis of delivery, the market is bifurcated into cloud-based and on-premises. Based on functionality, the market is segmented into communication, health tracking and insights, billing and payments, administrative, and patient education, among others.
By therapeutic area, the market is classified into health and wellness, and chronic disease management, among others. Based on application, the market is segregated into population health management, outpatient health management, and in-patient health management, among others. On the basis of end user, the market is categorised into payers, and providers, among others. Based on region, the market is divided into North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global patient engagement solutions market, covering their competitive landscape and the latest developments like mergers, acquisitions, investments, and expansion plans.
The chronic disease management segment holds a significant share of patient engagement solutions market based on therapeutic area on the account of increasing prevalence of chronic health conditions across the globe. This can be attributed to the surging use of tobacco among people, poor nutrition, rising alcoholism, and lack of physical activity. Patient engagement solutions aid in management of chronic health conditions such as cancer, diabetes, and heart diseases by enabling the detection and prevention of spikes in the condition as well as effective management of symptoms. This in turn is further expected to support the growth of chronic disease management in the market for patient engagement solutions.
Geographically, the North America region is expected to augment the patient engagement solutions market on account of adoption of electronic health records (EHR) and mobile health along with the well-established healthcare infrastructure in the region. The United States is expected to hold a major portion of the market due to the presence of key market players like Nextgen Healthcare, Inc., Mckesson Corporation, and Epic Systems Corporation, among others, along with the rising investments in patient engagement software. Furthermore, the surging public awareness along with the increased funding by governments in the region towards healthcare is expected to propel the market growth of patient engagement solutions in North America.
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Nextgen Healthcare, Inc. founded in1973, headquartered in Georgia, United States, is a leading healthcare solutions company. A healthcare provider, the company aims to improve the lives of those who practice medicine and their patients. Its portfolio comprises of integrated solutions that cater to healthcare priorities such as patient engagement, financial management, clinical care, population health, managed services, professional services, client services and support, and connected health.
Epic Systems Corporation was established in 1979 and is headquartered in Wisconsin, United States. They develop software for academic medical centres, hospices, community hospitals, multi-specialty groups, integrated delivery networks, rehab centres, children's organisations, safety net providers, dental clinics independent practices, payers, retail clinics, mental health, and skilled nursing. The company’s software aids healthcare organisations in offering inclusive as well as equitable care by providing tools to address and identify health disparities.
Mckesson Corporation was founded in 1833 and is headquartered in Texas, United States. The company distributes medicines and delivers healthcare services and information technology solutions. Mckesson also provides solutions for pharmacy operations, pharmacy management software, pharmacy automation solutions, pharmacy group purchasing, drug purchasing management, pharmacy claims reimbursement, patient adherence and wellness, alternate site pharmacy solutions, and pharmacy consulting and technology.
Other market players include Koninklijke Philips N.V., Klara Technologies, Inc., Computer Programs and Systems, Inc, and IBM Corporation, among others.
REPORT FEATURES | DETAILS |
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Base Year | 2023 |
Historical Period | 2018-2023 |
Forecast Period | 2024-2032 |
Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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Breakup by Component |
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Breakup by Delivery |
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Breakup by Functionality |
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Breakup by Therapeutic Area |
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Breakup by Application |
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Breakup by End User |
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Breakup by Region |
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Market Dynamics |
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Competitive Landscape |
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Companies Covered |
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*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Industry Opportunities and Challenges
8 Global Patient Engagement Solutions Market Analysis
8.1 Key Industry Highlights
8.2 Global Patient Engagement Solutions Historical Market (2018-2023)
8.3 Global Patient Engagement Solutions Market Forecast (2024-2032)
8.4 Global Patient Engagement Solutions Market by Component
8.4.1 Hardware
8.4.1.1 Market Share
8.4.1.2 Historical Trend (2018-2023)
8.4.1.3 Forecast Trend (2024-2032)
8.4.2 Software
8.4.2.1 Market Share
8.4.2.2 Historical Trend (2018-2023)
8.4.2.3 Forecast Trend (2024-2032)
8.4.3 Services
8.4.3.1 Market Share
8.4.3.2 Historical Trend (2018-2023)
8.4.3.3 Forecast Trend (2024-2032)
8.5 Global Patient Engagement Solutions Market by Delivery
8.5.1 Cloud-Based
8.5.1.1 Market Share
8.5.1.2 Historical Trend (2018-2023)
8.5.1.3 Forecast Trend (2024-2032)
8.5.2 On-Premises
8.5.2.1 Market Share
8.5.2.2 Historical Trend (2018-2023)
8.5.2.3 Forecast Trend (2024-2032)
8.6 Global Patient Engagement Solutions Market by Functionality
8.6.1 Communication
8.6.1.1 Market Share
8.6.1.2 Historical Trend (2018-2023)
8.6.1.3 Forecast Trend (2024-2032)
8.6.2 Health Tracking and Insights
8.6.2.1 Market Share
8.6.2.2 Historical Trend (2018-2023)
8.6.2.3 Forecast Trend (2024-2032)
8.6.3 Billing and Payments
8.6.3.1 Market Share
8.6.3.2 Historical Trend (2018-2023)
8.6.3.3 Forecast Trend (2024-2032)
8.6.4 Administrative
8.6.4.1 Market Share
8.6.4.2 Historical Trend (2018-2023)
8.6.4.3 Forecast Trend (2024-2032)
8.6.5 Patient Education
8.6.5.1 Market Share
8.6.5.2 Historical Trend (2018-2023)
8.6.5.3 Forecast Trend (2024-2032)
8.6.6 Others
8.7 Global Patient Engagement Solutions Market by Therapeutic Area
8.7.1 Health and Wellness
8.7.1.1 Market Share
8.7.1.2 Historical Trend (2018-2023)
8.7.1.3 Forecast Trend (2024-2032)
8.7.2 Chronic Disease Management
8.7.2.1 Market Share
8.7.2.2 Historical Trend (2018-2023)
8.7.2.3 Forecast Trend (2024-2032)
8.7.3 Others
8.8 Global Patient Engagement Solutions Market by Application
8.8.1 Population Health Management
8.8.1.1 Market Share
8.8.1.2 Historical Trend (2018-2023)
8.8.1.3 Forecast Trend (2024-2032)
8.8.2 Outpatient Health Management
8.8.2.1 Market Share
8.8.2.2 Historical Trend (2018-2023)
8.8.2.3 Forecast Trend (2024-2032)
8.8.3 In-patient Health Management
8.8.3.1 Market Share
8.8.3.2 Historical Trend (2018-2023)
8.8.3.3 Forecast Trend (2024-2032)
8.8.4 Others
8.9 Global Patient Engagement Solutions Market by End User
8.9.1 Payers
8.9.1.1 Market Share
8.9.1.2 Historical Trend (2018-2023)
8.9.1.3 Forecast Trend (2024-2032)
8.9.2 Providers
8.9.2.1 Market Share
8.9.2.2 Historical Trend (2018-2023)
8.9.2.3 Forecast Trend (2024-2032)
8.9.3 Others
8.10 Global Patient Engagement Solutions Market by Region
8.10.1 North America
8.10.1.1 Market Share
8.10.1.2 Historical Trend (2018-2023)
8.10.1.3 Forecast Trend (2024-2032)
8.10.2 Europe
8.10.2.1 Market Share
8.10.2.2 Historical Trend (2018-2023)
8.10.2.3 Forecast Trend (2024-2032)
8.10.3 Asia Pacific
8.10.3.1 Market Share
8.10.3.2 Historical Trend (2018-2023)
8.10.3.3 Forecast Trend (2024-2032)
8.10.4 Latin America
8.10.4.1 Market Share
8.10.4.2 Historical Trend (2018-2023)
8.10.4.3 Forecast Trend (2024-2032)
8.10.5 Middle East and Africa
8.10.5.1 Market Share
8.10.5.2 Historical Trend (2018-2023)
8.10.5.3 Forecast Trend (2024-2032)
9 North America Patient Engagement Solutions Market Analysis
9.1 United States of America
9.1.1 Market Share
9.1.2 Historical Trend (2018-2023)
9.1.3 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Market Share
9.2.2 Historical Trend (2018-2023)
9.2.3 Forecast Trend (2024-2032)
10 Europe Patient Engagement Solutions Market Analysis
10.1 United Kingdom
10.1.1 Market Share
10.1.2 Historical Trend (2018-2023)
10.1.3 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Market Share
10.2.2 Historical Trend (2018-2023)
10.2.3 Forecast Trend (2024-2032)
10.3 France
10.3.1 Market Share
10.3.2 Historical Trend (2018-2023)
10.3.3 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Market Share
10.4.2 Historical Trend (2018-2023)
10.4.3 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Patient Engagement Solutions Market Analysis
11.1 China
11.1.1 Market Share
11.1.2 Historical Trend (2018-2023)
11.1.3 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Market Share
11.2.2 Historical Trend (2018-2023)
11.2.3 Forecast Trend (2024-2032)
11.3 India
11.3.1 Market Share
11.3.2 Historical Trend (2018-2023)
11.3.3 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Market Share
11.4.2 Historical Trend (2018-2023)
11.4.3 Forecast Trend (2024-2032)
11.5 Australia
11.5.1 Market Share
11.5.2 Historical Trend (2018-2023)
11.5.3 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Patient Engagement Solutions Market Analysis
12.1 Brazil
12.1.1 Market Share
12.1.2 Historical Trend (2018-2023)
12.1.3 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Market Share
12.2.2 Historical Trend (2018-2023)
12.2.3 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Market Share
12.3.2 Historical Trend (2018-2023)
12.3.3 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Patient Engagement Solutions Market Analysis
13.1 Saudi Arabia
13.1.1 Market Share
13.1.2 Historical Trend (2018-2023)
13.1.3 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Market Share
13.2.2 Historical Trend (2018-2023)
13.2.3 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Market Share
13.3.2 Historical Trend (2018-2023)
13.3.3 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Market Share
13.4.2 Historical Trend (2018-2023)
13.4.3 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Value Chain Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Company Profiles
16.2.1 Nextgen Healthcare, Inc.
16.2.1.1 Company Overview
16.2.1.2 Product Portfolio
16.2.1.3 Demographic Reach and Achievements
16.2.1.4 Certifications
16.2.2 Epic Systems Corporation
16.2.2.1 Company Overview
16.2.2.2 Product Portfolio
16.2.2.3 Demographic Reach and Achievements
16.2.2.4 Certifications
16.2.3 Mckesson Corporation
16.2.3.1 Company Overview
16.2.3.2 Product Portfolio
16.2.3.3 Demographic Reach and Achievements
16.2.3.4 Certifications
16.2.4 Koninklijke Philips N.V.
16.2.4.1 Company Overview
16.2.4.2 Product Portfolio
16.2.4.3 Demographic Reach and Achievements
16.2.4.4 Certifications
16.2.5 Klara Technologies, Inc.
16.2.5.1 Company Overview
16.2.5.2 Product Portfolio
16.2.5.3 Demographic Reach and Achievements
16.2.5.4 Certifications
16.2.6 Computer Programs and Systems, Inc
16.2.6.1 Company Overview
16.2.6.2 Product Portfolio
16.2.6.3 Demographic Reach and Achievements
16.2.6.4 Certifications
16.2.7 IBM Corporation
16.2.7.1 Company Overview
16.2.7.2 Product Portfolio
16.2.7.3 Demographic Reach and Achievements
16.2.7.4 Certifications
16.2.8 Others
17 Key Trends and Developments in the Market
List of Figures and Tables
1. Global Patient Engagement Solutions Market: Key Industry Highlights, 2018 and 2032
2. Global Patient Engagement Solutions Historical Market: Breakup by Component (USD Million), 2018-2023
3. Global Patient Engagement Solutions Market Forecast: Breakup by Component (USD Million), 2024-2032
4. Global Patient Engagement Solutions Historical Market: Breakup by Delivery Type (USD Million), 2018-2023
5. Global Patient Engagement Solutions Market Forecast: Breakup by Delivery Type (USD Million), 2024-2032
6. Global Patient Engagement Solutions Historical Market: Breakup by Functionality (USD Million), 2018-2023
7. Global Patient Engagement Solutions Market Forecast: Breakup by Functionality (USD Million), 2024-2032
8. Global Patient Engagement Solutions Historical Market: Breakup by Therapeutic Area (USD Million), 2018-2023
9. Global Patient Engagement Solutions Market Forecast: Breakup by Therapeutic Area (USD Million), 2024-2032
10. Global Patient Engagement Solutions Historical Market: Breakup by Application (USD Million), 2018-2023
11. Global Patient Engagement Solutions Market Forecast: Breakup by Application (USD Million), 2024-2032
12. Global Patient Engagement Solutions Historical Market: Breakup by End User (USD Million), 2018-2023
13. Global Patient Engagement Solutions Market Forecast: Breakup by End User (USD Million), 2024-2032
14. Global Patient Engagement Solutions Historical Market: Breakup by Region (USD Million), 2018-2023
15. Global Patient Engagement Solutions Market Forecast: Breakup by Region (USD Million), 2024-2032
16. North America Patient Engagement Solutions Historical Market: Breakup by Country (USD Million), 2018-2023
17. North America Patient Engagement Solutions Market Forecast: Breakup by Country (USD Million), 2024-2032
18. Europe Patient Engagement Solutions Historical Market: Breakup by Country (USD Million), 2018-2023
19. Europe Patient Engagement Solutions Market Forecast: Breakup by Country (USD Million), 2024-2032
20. Asia Pacific Patient Engagement Solutions Historical Market: Breakup by Country (USD Million), 2018-2023
21. Asia Pacific Patient Engagement Solutions Market Forecast: Breakup by Country (USD Million), 2024-2032
22. Latin America Patient Engagement Solutions Historical Market: Breakup by Country (USD Million), 2018-2023
23. Latin America Patient Engagement Solutions Market Forecast: Breakup by Country (USD Million), 2024-2032
24. Middle East and Africa Patient Engagement Solutions Historical Market: Breakup by Country (USD Million), 2018-2023
25. Middle East and Africa Patient Engagement Solutions Market Forecast: Breakup by Country (USD Million), 2024-2032
26. Global Patient Engagement Solutions Market Structure
In 2023, the global market of patient engagement solutions attained a value of USD 19.422 billion.
The market is assessed to grow at a CAGR of 17.10% between 2024 and 2032.
The market is estimated to witness healthy growth in the forecast period of 2024-2032 to reach around USD 50.08 billion by 2032.
The major market drivers are the growing adoption of EHR and mhealth solutions and increasing investments by key market players.
The key trends in the patient engagement solutions market include rapid advancement in technologies and the increasing prevalence of chronic health conditions.
The various components of patient engagement solutions include hardware, software, and services.
The primary deliveries of patient engagement solutions include cloud-based and on-premises.
The different functionalities of patient engagement solutions include communication, health tracking and insights, billing and payments, administrative, and patient education, among others.
Patient engagement solutions refer to digital solutions that help in improving relationships between patients and healthcare providers, leading to better health results.
The key players in the global patient engagement solutions market are Nextgen Healthcare, Inc., Epic Systems Corporation, Mckesson Corporation, Koninklijke Philips N.V., Klara Technologies, Inc., Computer Programs and Systems, Inc, and IBM Corporation, among others.
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