United States E-Commerce Parcel Delivery Market Report and Forecast 2024-2032

United States E-Commerce Parcel Delivery Market Outlook

The United States e-commerce parcel delivery market size was approximately USD 68.86 billion in 2023. The market is projected to grow at a CAGR of 9.8% between 2024 and 2032, reaching a value of around USD 160.07 billion by 2032.

Key Trends in the Market

E-commerce parcel delivery refers to a specialised delivery service that caters to the needs of online retailers. Some features of this delivery service include same-day delivery, next-day delivery, international shipping, and order tracking, among others. Furthermore, e-commerce parcel delivery offers diverse attributes such as customer satisfaction, parcel tracking options, safety of parcels, and pricing structure, among others.

• Personalising the customer journey is playing a crucial role in the modern e-commerce sector. By showing items a shopper was previously interested in, or retargeting them based on their activity on a website, companies are providing a tailored online shopping experience convincing customers to buy products, hence surging the demand for parcel delivery.

• The increased penetration of smartphones in the United States has positively influenced the United States e-commerce parcel delivery market growth. The deployment of AI and big data is anticipated to surge the personalisation of offerings and provide access to a wider range of products through e-commerce channels in the coming years.

Moreover, technological advancements aimed at managing peak surcharges, surging efficiency, reducing shipping costs, and boosting time efficiency of delivery are likely to aid the market demand in the coming years.

• Innovations and technological advancements, coupled with the increasing demand for speedy delivery services, are expected to surge the demand for same-day delivery processes, boosting the convenience and time-effectiveness of consumers. Moreover, the United States e-commerce parcel delivery market demand is being fuelled by the development of advanced tracking technology and the surging demand for unique delivery experiences by retailers.

United States E-Commerce Parcel Delivery Market Segmentation

Based on type, the market is segmented into instant delivery, same-day delivery, and two-day delivery. On the basis of business size, the market segmentation includes small, medium, and large.

By destination, the market is segmented into domestic and international. The market divisions, based on industry, include apparel and accessories, consumer packaged group, consumer electronics, manufacturing and construction, and healthcare, among others. The major regional markets for e-commerce parcel delivery in the United States are New England, Mideast, Great Lakes, Plains, Southeast, Southwest, Rocky Mountain, and Far West.

The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the United States e-commerce parcel delivery market, covering their competitive landscape and the latest developments like mergers, acquisitions, investments, and expansion plans.

• United Parcel Service, Inc. 

• FedEx Corp 

• Deutsche Post AG (DHL) 

• Amazon.com, Inc.   

• ShipBob, Inc. 

• Central Courier, LLC 

• Lasership, Inc. (Ontrac) 

• United States Postal Service 

• TForce Logistics

• Pitney Bowes Inc.

• Others

Market Share by Type

As per the United States e-commerce parcel delivery market analysis, same-day delivery is significantly gaining popularity, driven by factors like reduced delivery times. Online retailers are offering same-day delivery to gain a competitive edge over traditional brick-and-mortar stores, providing customers with a broader range of options, improved convenience, and more competitive prices for online shopping.

Meanwhile, the growth of instant delivery is expected to be aided in the forecast period by factors such as rising demand for critical drugs in the healthcare industry. Furthermore, the growth of instant delivery is being fuelled by the rising trend of ordering consumer packaged goods through online platforms.

Market Share by Industry

The healthcare industry is expected to represent a significant portion of the United States e-commerce parcel delivery market share in the forecast period. This is anticipated to be driven by its convenience to users in terms of saving time and money, without spending hours waiting in pharmacies and hospitals, doorstep delivery, and more. Customers also get a better return policy and reduced prices as compared to offline pharmacies, which is aiding the demand for e-commerce parcel delivery across the healthcare industry.

Furthermore, the increase in online purchases of apparel and accessories is aiding the demand for parcel delivery. E-commerce websites often provide fast and charge-free shipping, and in most cases, also offer a premium subscription for fast delivery or same-day delivery, based on the product purchased, availability of the product, and the delivery location.

Competitive Landscape

Amazon.com, Inc. is an online retailer and web service provider, founded in 1994, that is engaged in providing a wide array of products under various segments, including electronics, computers, smart home, arts and crafts, automotive, baby, beauty and personal care, women’s fashion, and men’s fashion, among others. The company also offers related support services, including home delivery and shipping, cloud web hosting, and other web-related services.

Deutsche Post AG is one of the world’s leading logistic companies that offers two brands under its portfolio namely, DHL and Deutsche Post. The company offers document and parcel shipping services, cargo shipping services, and enterprise logistics services, for various sectors like chemicals, energy, retail, public sector, engineering and manufacturing, and others.

FedEx Corporation is a pioneer in the e-commerce and parcel delivery markets, established in 1971. The company offers a wide array of services under its seven business segments, including FedEx Express, FedEx Ground, FedEx Freight, FedEx Services, FedEx Logistics, FedEx Office, and FedEx Dataworks.

Other market players operating in the United States e-commerce parcel delivery market include United Parcel Service, Inc., ShipBob, Inc., Central Courier, LLC, Lasership, Inc. (Ontrac), United States Postal Service , TForce Logistics, and Pitney Bowes Inc., among others.

Key Highlights of the Report