Top 7 Global Patient Engagement Solutions Companies 2026

The global patient engagement solutions market size attained a value of approximately USD 26.63 Billion in 2025. The market is further expected to grow in the forecast period of 2026-2035 at a CAGR of 17.10%, reaching about USD 129.10 Billion by 2035. As per the analysis by Expert Market Research, the market is expected to be driven by the increasing awareness of mobile health.

Patient engagement is referred to as a partnership between a patient and healthcare provider team with the sharing of information between the two parties and search for the best treatment options. Digital healthcare solutions are gaining traction, with the rising digitalisation across the globe. With the rapid growth of technology, doctors may now meet patients at any time and from any location, detect and treat worsening health outcomes, and deliver timely and relevant information. Conversational AI, which includes chatbots and virtual assistants, provides patients with round the clock information access, online appointment booking, prescription reminders, and answers to commonly asked inquiries.

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As per the patient engagement solutions market analysis, it is estimated that patient engagement can reduce hospital readmissions by 14%. Intelligent Medical Software (IMS) EHR solutions can connect patients and health organisations and provide patient portals, telemedicine, and billing capabilities. This further enables improved patient engagement and better patient care.

An increasing adoption of artificial intelligence and machine learning, which enables the analysis of large amounts of patient data to offer customized health recommendations and predict potential health issues is driving the patient engagement solutions market growth. In 2026, patient engagement has emerged as the top strategic priority for healthcare organisations, with 55% of telehealth leaders naming it their primary focus area. The shift toward hybrid care models, predictive analytics, and wearable driven Internet of Medical Things (IoMT) ecosystems is significantly reshaping the competitive landscape.

Latest News and Developments

In April 2026, the global patient engagement solutions market was projected to grow by USD 21.76 billion through 2030, driven by players such as McKesson, Veradigm, Oracle, Athenahealth, and Health Catalyst. CPT 2026 introduced five new codes for remote monitoring services covering shorter timeframes of 2 to 15 days within 30 days, which is expected to boost adoption of remote patient monitoring solutions across the United States.

In February 2026, Epic Systems Corporation integrated a suite of AI assistants into its MyChart platform, introducing automated appointment scheduling, billing support, and proactive patient reminders that are helping providers strengthen engagement at scale. In the same month, the broader industry also witnessed an accelerated adoption of AI powered digital front door platforms to enhance patient triage, virtual assistance, and personalised care navigation.

In September 2025, NextGen Healthcare rolled out NextGen Navigator, an AI powered customer service agent designed to reduce administrative burden for practice staff and improve patient access. The company also expanded its portfolio with NextGen Scheduler Assist, reinforcing its position in ambulatory care automation. In June 2025, NextGen announced that Srinivas Velamoor would succeed David Sides as Chief Executive Officer, coinciding with fresh investment from Madison Dearborn Partners and continued backing from Thoma Bravo.

In May 2025, Royal Philips released its 10th annual Future Health Index report, the largest global survey analysing key concerns of healthcare professionals and patients, reinforcing how AI holds significant promise in transforming care delivery and bridging trust gaps between providers and patients.

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Top Patient Engagement Solutions Companies in the World:

1. Nextgen Healthcare, Inc.

Nextgen is a leading provider of innovative ambulatory healthcare technology solutions. The company provides services including managed cloud services, medical billing services, professional services, training, consulting, mirth connect training, and documentation management. Across the globe, the company boasts about 2,800 employees. In 2023, NextGen Healthcare was acquired by Thoma Bravo and was made a private company. In 2025, the company launched NextGen Navigator and NextGen Scheduler Assist, two AI powered solutions designed to automate scheduling and streamline patient access workflows.

2. Epic Systems Corporation

Currently, more than 305 million patients have an electronic record in Epic. The company’s software is used in dental clinics, academic medical centres, children's organizations, life sciences, community hospitals, independent practices, integrated delivery networks, and mental health settings. About 38% of the company’s expenses are invested in research and development. The company’s software includes acute and inpatient care, advancing medicine, artificial intelligence, health plans, interoperability, digital patient experience, and continuing care. In February 2026, Epic added AI assistants to MyChart, enabling automated scheduling, billing support, and enhanced patient engagement across its global customer base.

3. Mckesson Corporation

McKesson Corporation operates across four business units including U.S. Pharmaceutical, Prescription Technology Solutions (RxTS), Medical Surgical Solutions, and the International unit. The company has a workforce of 51,000 employees. The company operates in the United States and Canada, Ireland, England, Luxembourg, and China. The company provides patient engagement solutions that deliver medication adherence, personalised counselling, convenient communication, and pharmacy workflow efficiency. McKesson continues to be recognised as one of the dominant players shaping the global patient engagement solutions market through 2030.

4. Koninklijke Philips N.V.

Philips is a global leader in health technologies and aims to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities. The company operates in North America, Western Europe and other mature geographies, as well as Greater China. Philips provides patient engagement solutions delivering a premium care experience. Some of the other products provided by the company include clinical surveillance, breathing and respiratory care, customer service solutions, circular edition systems, computed tomography machines, and solutions. In May 2025, Philips released its 10th annual Future Health Index report, the largest global survey exploring how AI can transform care delivery while bridging trust gaps between patients and providers.

5. Klara Technologies, Inc.

Klara is used by medical professionals in more than 40 areas to enhance patient care while expediting administrative procedures and saving hours each day. The company offers patient communication, provider collaboration, telemedicine, and workflow automation. In 2022, more than 68 million messages were sent via Klara, and more than 2.3 million appointments were confirmed in Klara. Klara works with providers with the top EHRs including Athenahealth, eClinicalWorks, and GE. In February 2022, Modernizing Medicine acquired Klara. ModMed is a pioneer in patient collaboration and communication, and its platform gives patients greater influence over their medical experiences and procedures to boost effectiveness.

6. Computer Programs and Systems, Inc

TruBridge is a healthcare solutions company majorly focusing on EHR agnostic Revenue Cycle Management solutions for various organizations and acute EHR technology to service smaller hospitals. The company provides its services to hospitals, providers and clinicians, ambulatory and clinics, and business and financial administrations. The company targets independent or small to medium sized chains of skilled nursing facilities, as well as community hospitals with fewer than 400 acute care beds and accompanying clinics, with its RCM, EHR, and patient engagement solutions. In the first quarter of 2026, TruBridge is set to release its first denials prediction model, powered by machine learning, to help clients reduce claim rejections and strengthen financial performance.

7. IBM Corporation

IBM is a globally renowned technology company specialising in cloud, analytics, cognitive, security, research, Internet of Things (IoT), Watson, consulting, industry solutions, commerce, experience design, technology support, systems services, resiliency services, financing, and IT infrastructure. The solutions offered by IBM include automation, data and AI, industry, infrastructure, sustainability and security. IBM provides Watson Health patient engagement solutions allowing for the usage of clinical information and evidence based guidelines to gain insight and help care teams efficiently identify variances and care opportunities. IBM continues to expand its hybrid cloud and AI footprint within healthcare, enabling seamless integration of patient data and predictive analytics for value based care delivery.