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Online beverage e-commerce has changed from a mere supplementary channel to one of the key strategic growth levers for beverage manufacturers. Digital platforms enable direct consumer engagement, data driven marketing, and flexible pricing strategies. E-commerce, for spritzer and premium water brands, is a tool for differentiation by storytelling, subscription, and curated assortment.
In 2024, leading online grocery stores widened their range of premium beverages. Amazon Fresh reacted to consumer demand for healthier drinks by increasing its assortment of sparkling water and low sugar carbonated beverages in both North America and Europe. This move gave spritzer brands, which were focused on lifestyle and wellness, a much better chance of being noticed.
D2C (Direct to Consumer) approaches are on the rise as well. San Pellegrino has boosted its online presence in a few European countries where consumers can choose from a variety of bundled products and limited editions only through the brand's own platform. Such moves help the manufacturers to introduce different flavors or types of packaging without having to depend on retailers.
In China, online platforms like Tmall and JD.com kept supporting cold chain logistics as well as beverage oriented stores. This kind of infrastructure is beneficial for the delivery of sparkling water products without breakage that in turn gives more satisfaction to the consumer.
For insights into how digital channel expansion feeds into overall market growth, refer to the Spritzer Market Report.
Convenience-driven consumption continues to be the main reason for the increased online sales of beverages, especially in concentrated urban areas where the limited space for storage and the need to be time efficient influence the way people choose to buy. In 2024, Amazon Fresh substantially increased the range of bulk water and sparkling beverages in major cities across the US and Europe, thereby emphasizing categories that are likely to be repurchased such as multi, pack spritzers and top quality mineral water. Brands such as LaCroix and Perrier benefited from improved visibility through scheduled delivery options, which reduced purchase friction for high frequency consumers.
Data utilization has turned out to be a hallmark advantage of e-commerce channels. They offer detailed insights into purchasing cycles, flavor preferences, and price sensitivity. Coca Cola Europacific Partners has publicly declared that sales data obtained from digital channels leading to online grocery platforms have been instrumental in launching limited edition flavors and determining the timing of promotions for its sparkling water portfolio. By applying such a data oriented strategy, beverage manufacturers are able to adjust their assortment strategies at the level of a particular city and demographic segment instead of resorting to national averages.
Subscription based models are gaining momentum as brands seek demand stability. In 2024, Nestlé Waters increased focus on home and workplace hydration subscriptions through its ReadyRefresh platform, bundling premium water brands with scheduled delivery services. These models improve customer retention while smoothing revenue volatility.
However, logistics costs remain a persistent challenge. Delivering beverages inflicts a lot of expenses, for instance, weight, risk of breakage, and last mile inefficiencies. Ocado and some other online grocers have disclosed that their fulfillment costs for bottled beverages are higher than for other room temperature grocery categories, which has led them to their proposal of a limited product range. The brands either have to fully bear these costs or share them with the consumers, and with both cases there is some pressure on the margins.
Notwithstanding these limitations, e-commerce is still a channel of strategic growth. Producers who adopt digital retail, subscriptions, and data analytics as part of their overall distribution strategy will be better equipped to gain the changes in beverage consumption behavior.
*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*
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