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Report Overview

The global professional service automation software market was valued at USD 1210.24 Million in 2025. The industry is expected to grow at a CAGR of 11.50% during the forecast period of 2026-2035 to attain a valuation of USD 3594.35 Million by 2035.

2025

Base Year

2019-2025

Historical Period

2026-2035

Forecast Period

Compound Annual Growth Rate

11.5%

Value in USD Million

2026-2035


*this image is indicative*

Key Trends in the Market

A software-based solution called Professional Service Automation (PSA) is designed to assist businesses manage their operations more effectively, hence boosting productivity and profitability. These systems include options for resource allocation, time management, project management, and invoicing administration. Professional service automation software can establish a standardised procedure for organising, supervising, and evaluating each project's performance according to where it is in its lifetime.

  • The professional service automation software market is primarily driven by the rising demand for automation in corporate processes and the need to increase efficiency while lowering costs. Professional service automation has accelerated due to the growing adoption of big data and analytics technologies and SaaS.
  • The overall profitability that PSA offers to an organisation has led to an increase in the number of businesses adopting it. In order to improve decision-making, businesses must be able to make sense of the vast amounts of data that are generated.
  • It is anticipated that increased need for greater mobility among service consultants and expanding automation usage will accelerate the market expansion. Additionally, it is predicted that during the projection period, evolving enterprise business models and higher customer satisfaction levels will have an impact on the adoption of professional service automation (PSA) solutions.

Global Professional Service Automation Software Market Segmentation

“Professional Service Automation Software Market Report and Forecast 2026-2035” offers a detailed analysis of the market based on the following segments:

Market Breakup by Solution

  • Project Management
  • Project Accounting
  • Project Analytics
  • Time And Expense Management
  • Billing And Invoice Management
  • Others

Market Breakup by Deployment

  • On-Premises
  • Cloud

Market Breakup by Enterprise Size

  • Large Enterprises
  • Small And Medium-Sized Enterprises (SMEs)

Market Breakup by End Use

  • BFSI
  • Telecom
  • Architecture and Construction Firms
  • Healthcare And Life Sciences
  • Media And Entertainment
  • Government
  • Others

Market Breakup by Region

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa

professional service automation software market by segments

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Market Share by Deployment

The expansion of cloud services, along with their ease and pay-as-you-go structure, will be advantageous for the professional service automation software market. Over the forecast period, it is projected that growing concerns about cloud-based solutions' data privacy will restrain their expansion. However, cloud-based solutions provide more advantages, thus this segment will continue to maintain its dominance during the forecast period. Due to its exceptional deployment flexibility, scalability, disaster recovery, efficient project monitoring, lower costs for the technology infrastructure, improved collaboration, cost-efficiency advantages, and global availability, cloud-based deployment options are anticipated to have a considerable increase in the accounts receivable automation market over the forecast period. 

Market Share by Region

The professional service automation software market is anticipated to be dominated by North America. The region's expansion can be attributed to the fast-paced growth of the service sector and rapid technology advancements like cloud computing and augmented reality (AR). Additionally, businesses in the region are seeking to implement cutting-edge growth strategies to increase their global footprint. 

Additionally, the United States and Canada, the two advanced economies in the region, have built IT infrastructure facilities and are investing in new technology. Many PSA software providers, like Salesforce.com, Inc., Microsoft Corporation, SolarWinds, and Oracle Corporation, are based in the United States, which is encouraging for the development of the regional market.

Competitive Landscape

The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the global professional service automation software market, covering their competitive landscape and latest developments like mergers, acquisitions, investments, and expansion plans.

Datto, Inc.

Datto, Inc. the world's largest provider of cloud-based software and security solutions, created specifically for managed service providers (MSPs) is headquartered in the United States. Datto was founded in 2007 and offers solutions through an integrated platform that enable its worldwide ecosystem of MSP partners to service more than one million organisations globally.

Planview, Inc.

Planview, Inc., a company with its headquarters in the United States, offers software for resource-based project management. Organisations can use the website to manage their tasks and projects thanks to the company’s integrated project and workforce management software. Planview software offers a single location to track time, budgets, and expenses for your projects.

ConnectWise, LLC

ConnectWise, LLC, since its founding in 1982, has developed into a powerful software platform designed for technology solutions providers (TSPs) to manage every aspect of their as-a-service operations. ConnectWise has created a platform for The IT Nation with products that help with business management, quote and proposal automation, remote monitoring and management, cybersecurity risk assessments, remote control and access, and integrations with hundreds of key vendors, as well as the largest and most active community in the sector.

*Please note that this is only a partial list; the complete list of key players is available in the full report. Additionally, the list of key players can be customized to better suit your needs.*

Other market players include Projector PSA, Inc. and Kimble Applications Ltd., among others.

*While we strive to always give you current and accurate information, the numbers depicted on the website are indicative and may differ from the actual numbers in the main report. At Expert Market Research, we aim to bring you the latest insights and trends in the market. Using our analyses and forecasts, stakeholders can understand the market dynamics, navigate challenges, and capitalize on opportunities to make data-driven strategic decisions.*

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Key Questions Answered in the Report

In 2025, the global market for professional service automation software attained a value of more than USD 1210.24 Million.

The market is projected to grow at a CAGR of 11.50% during the forecast period of 2026-2035.

The major drivers of the professional service automation software market include the rising need to improve efficiency, growing adoption of SaaS technology, increase in the number of organisations adopting PSA, expanding automation adoption, better internet infrastructure, and rising need for enhanced mobility among service consultants.

The growing demand for automation in business processes and increasing adoption of analytics and big data technologies are the key trends propelling the growth of the market.

The major regions in the professional service automation software market are North America, Europe, the Asia Pacific, Latin America, the Middle East and Africa.

The major players in the market are Datto, Inc., Planview, Inc., ConnectWise, LLC, Projector PSA, Inc., and Kimble Applications Ltd., among others.

One of the primary distinctions between PSA and ERP traditionally has been that the latter was designed to handle the management of tangible assets, including as goods, inventories, and products. PSA, on the other hand, has a stronger emphasis on the management of intangible assets and the service sector, including the industries of consultants and accountants.

Professional services automation software is frequently employed by consulting companies and managed service providers (MSPs) in the IT sector to help manage their daily operations.

Professional services organisations can manage the primary revenue-generating tasks of their project delivery teams with the aid of PSA software systems. This can include everything from assuring efficient resource use, successful project completion, to accurate revenue forecasting techniques.

In SaaS, professional services are often characterised as short- to mid-term engagements that are focused on accomplishing, specified results.

Report Summary

Explore our key highlights of the report and gain a concise overview of key findings, trends, and actionable insights that will empower your strategic decisions.

Key Highlights of the Report

Please note that the figures mentioned in the description serve as estimates and may vary from the actual figures presented in the final report.

REPORT FEATURES DETAILS
Base Year 2025
Historical Period 2019-2025
Forecast Period 2026-2035
Scope of the Report

Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:

  • Solution
  • Deployment
  • Enterprise Size
  • End Use
  • Region
Breakup by Solution
  • Project Management
  • Project Accounting
  • Project Analytics
  • Time And Expense Management
  • Billing And Invoice Management
  • Others
Breakup by Deployment
  • On-Premises
  • Cloud
Breakup by Enterprise Size
  • Large Enterprises
  • Small And Medium-Sized Enterprises (SMEs)
Breakup by End Use
  • BFSI
  • Telecom
  • Architecture and Construction Firms
  • Healthcare And Life Sciences
  • Media And Entertainment
  • Government
  • Others
Breakup by Region
  • North America
    • United States of America 
    • Canada
  • Europe
    • United Kingdom
    • Germany
    • France
    • Italy
    • Others
  • Asia Pacific
    • China
    • Japan
    • India
    • ASEAN
    • Australia
    • Others
  • Latin America
    • Brazil
    • Argentina
    • Mexico
    • Others
  • Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Nigeria
    • South Africa
    • Others
Market Dynamics
  • SWOT Analysis
  • Porter's Five Forces Analysis
  • Key Indicators for Demand
  • Key Indicators for Price
Competitive Landscape
  • Market Structure
  • Company Profiles
    • Company Overview
    • Product Portfolio
    • Demographic Reach and Achievements
    • Certifications
Companies Covered
  • Datto, Inc.
  • Planview, Inc.
  • ConnectWise, LLC
  • Projector PSA, Inc.
  • Kimble Applications Ltd.
  • Others

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