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The global ATM services market reached a value of almost USD 20.9 billion in 2019. The industry is further expected to grow at a CAGR of 7.9% between 2020-2025 to reach a value of nearly USD 30 billion by 2025.
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Device availability, successfully completed customer interactions, and assurance of regulatory-compliant systems are the key indicators upon which the performance of the global ATM services industry is dependent. The global ATM services industry has witnessed several innovations, including card-less transactions, video teller assistance, omnichannel experience cloud technology, 4G enabled communication and biometric scanners. The major technological trends include card-less transactions, deposit automation, self-service ATMs, and bitcoin ATMs.
Self-service ATM machines have witnessed a robust growth in recent years, which is propelling the growth of the ATM services industry. It is considered a breakthrough technology which integrates multiple features into one machine, serving as an one-stop solution for various functions, such as, cash deposit, cash recycling, withdrawal, check deposit, internet banking, coin dispense, banking products and solutions such as loans and credit cards, and the opening and changing of bank accounts. This technology is widely adopted in the European and American markets, and in Asian countries such as China, India, Korea, Japan, and Singapore.
The Asia Pacific is a rapidly growing market within the industry, with China and India as the leading countries in terms of the number of deployments. The Asia Pacific ATM services market held a significant share in the ATM market in 2017. Major parts of Asia, Africa and South America have low maturity within the industry and, thus, have a high potential for growth. Developed economies like the United States and Europe are the mature markets for ATM and ATM services.
Properties and Applications
ATM service providers provide the hardware for ATM machines and are also responsible for the servicing of the machines. They are also involved in making the process more cost efficient while ensuring the optimum increase in revenue and traffic from the ATM. Based on types, the industry can be segmented into:
On the basis of application, the industry can be divided into:
The report also covers the regional markets of the product like North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The Asia Pacific region is predicted to be the fastest-growing market up till 2020, with an annual growth rate of 10.6%. In the emerging economies, such as China, India, and Brazil, the technology adoption is visibly increasing with the rapid growth of ATMs deployment; hence, the adoption rate of outsourced ATM services is likewise high. The adoption of outsourced ATM services is majorly driving the industry, owing to the growing awareness of the potential cost-savings capability among the buyers. The industry is known by the spate of mergers and acquisitions, with suppliers seeking ways to maximise their service capability to cater to the requirements of the large buyers.
The banks are in competition to provide services as per customers' convenience, further enhancing the market growth. In emerging economies, such as China, India, and Brazil, the bankable population has been increasing; thus, there has been a considerable surge in the opening of new bank accounts. In the last three years, more than 200 million new bank accounts have been opened in India itself. These developments are propelling the growth of the ATM services market.
It is essential for banks to have a significant presence in the city, in the form of branches, to draw customers. This is not feasible, nor cost-efficient to establish branches all over the city. This is where the role of ATMs comes in, as they do not require such heavy real estates, nor do they require any other related costs, thus, invigorating the market growth for the ATM industry. The deployment of low-cost ATMs and more economical IP-based communication, which is pushing down the initial investment costs, are providing further impetus to the growth of the ATM services industry. There has been a proliferation of off-site ATMs. Due to the conveniently located ATMs delivering consumers' needs, the market growth has been propelled forward.
However, if Brexit happens in the forecast period, the inflow of skilled manpower from other European countries such as the Czech Republic and Poland to the United Kingdom might decline. This will result in increased labour shortages and higher training costs, presenting a constraint to the ATM industry growth.
October 2019- NCR Corporation (NYSE: NCR) released its leading self-service device management solution, Vision SaaS, providing full control and visibility to banks or credit unions over their ATM channels.
January 2017- Cardtronics, Inc. (Nasdaq: CATM) acquired a leading global ATM service provider, DirectCash Payments Inc., which operated primarily in Australia, Canada, and the United Kingdom.
The report gives a detailed analysis of the following key players in the global ATM services market, covering their competitive landscape, capacity, and latest developments like mergers, acquisitions, and investments, expansions of capacity, and plant turnarounds:
The comprehensive EMR report provides an in-depth assessment of the industry based on Porter's five forces model along with giving a SWOT analysis.
1.1 Objectives of the Study
1.1.1 Research Objective
1.1.2 Key Findings of the Report
2 Research Methodology
2.1 Data Extraction
2.2 Data Corroboration
2.3 Market Structure
2.5 Market Models
3.1 Market Outlook
3.2 Market Scope and Segmentation
3.3 Additional Insights
4 Executive Summary
4.1 Key Market Developments
4.2 Market Analysis
4.3 Key Players
4.4 Cost Structure
4.5 Market Revenue and Growth
5 Market Dynamics
5.1 Market Driver Analysis
5.2 Market Restraint Analysis
5.3 Industry Challenges
5.4 Industry Opportunities
6 Global ATM Services Market Analysis
6.1 Figure: Global ATM Industry Historical Market (2015-2019) & Forecast (2020-2025)
6.2 Chart: Global ATM Services Market Breakup by ATM Type
6.2.1 Onsite ATMs
6.2.2 Offsite ATMs
6.2.3 Worksite ATMs
6.2.4 Mobile ATMs
6.3 Figure: Global ATM Services Market Breakup by ATM Type: Historical Market (2015-2019) & Forecast (2020-2025)
6.3.1 Onsite ATMs
6.3.2 Offsite ATMs
6.3.3 Worksite ATMs
6.3.4 Mobile ATMs
6.4 Chart: Global ATM Services Market Breakup by Application
6.5 Figure: Global ATM Services Market Breakup by Application: Historical Market (2015-2019) & Forecast (2020-2025)
6.6 Chart: Global ATM Services Market Breakup by Region
6.6.1 North America
220.127.116.11 United States of America
18.104.22.168 United Kingdom
6.6.3 Asia Pacific
6.6.4 Latin America
6.6.5 Middle East and Africa
22.214.171.124 Saudi Arabia
126.96.36.199 United Arab Emirates
188.8.131.52 South Africa
6.7 Figure: Global ATM Services Market Breakup by Region: Historical Market (2015-2019) & Forecast (2020-2025)
6.7.1 North America
184.108.40.206 United States of America
220.127.116.11 United Kingdom
6.7.3 Asia Pacific
6.7.4 Latin America
6.7.5 Middle East and Africa
18.104.22.168 Saudi Arabia
22.214.171.124 United Arab Emirates
126.96.36.199 South Africa
7 Technology Trends Analysis
7.1 Self Service ATMs
7.2 Deposit Automation and Recycling ATMs
7.3 Card-less ATM Transaction
7.4 Software Migration for ATMs
7.5 Crypto currency ATMs
7.6 Value-added Services
8 SWOT Analysis
9 Porter’s Five Forces Analysis
9.2 Buyer’s Power
9.3 Supplier’s Power
9.4 New Entrants
9.5 Degree of Rivalry
10 Value Chain Analysis
11 EMR’s Key Indicators for Demand
12 EMR’s Key Indicators for Price
13 Procurement Strategy
13.1 Engagement Models
13.2 Sourcing Models
13.3 Pricing Models
13.4 Contract Models
14 Cost Analysis
14.1 Labor Cost (Direct)
14.2 Labor Cost (Benefits)
14.3 Materials and Technology
15 Competitive Landscape & Supplier Analysis
15.1 NCR Corporation
15.1.1 Company Overview
15.1.2 Financial Analysis
15.2 Cardtronics, Inc.
15.2.1 Company Overview
15.2.2 Financial Analysis
15.3 Euronet Worldwide
15.3.1 Company Overview
15.3.2 Financial Analysis
15.4 Diebold Nixdorf, Incorporated
15.4.1 Company Overview
15.4.2 Financial Analysis
15.5 Payment Alliance International
15.5.1 Company Overview
15.5.2 Financial Analysis
16 Events and Developments
The global ATM services market attained a value of USD 20.9 billion in 2019. It is expected to witness a further growth in the forecast period of 2020-2025, growing at a CAGR of 7.9%. The market is projected to reach USD 30 billion by 2025.
EMR’s meticulous research methodology delves deep into the market, covering the macro and micro aspects of the industry. Based on types, the global ATM services market can be segmented into onsite ATMs, offsite ATMs, worksite ATMs, and mobile ATMs. By applications, the industry can be segmented into withdrawals, transfers, and deposits, among others. The major regional markets are North America, the Asia Pacific, Europe, Latin America, and the Middle East and Africa, with the Asia Pacific expected to witness a rapid growth in the coming years. The key players in the above industry include NCR Corporation, Cardtronics, Inc., Euronet Worldwide, Diebold Nixdorf, Incorporated, and Payment Alliance International, among others.
The major drivers of the industry such as rising disposable incomes, increasing adoption of ATMs, growing awareness of the cost saving benefits of the industry, and the rising number of bank accounts in the emerging economies are driving the growth of the market globally. EMR’s research methodology uses a combination of cutting-edge analytical tools and the expertise of their highly accomplished team, thus, providing their customers with industry insights that are accurate, actionable, and help them remain ahead of their competition.
EMR’s approach gives their clients a comprehensive assessment of the prevailing and projected industry conditions through the collection, collation, and analysis of data from trusted sources. The key questions answered in the market study are:
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