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Global ATM Services Market: By ATM Type: Onsite ATMs, Offsite ATMs, Worksite ATMs, Mobile ATMs; By Application: Withdrawals, Transfers, Deposits, Others; Regional Analysis; Historical Market and Forecast (2018-2028); Market Dynamics: SWOT Analysis, Porter’s Five Forces Analysis; Competitive Landscape; Industry Events and Developments
Global ATM Services Market Outlook
The global ATM services market reached a value of almost USD 20.9 billion in 2020. The industry is further expected to grow at a CAGR of 7.9% between 2023-2028 to reach a value of nearly USD 30 billion by 2026.
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Device availability, successfully completed customer interactions, and assurance of regulatory-compliant systems are the key indicators upon which the performance of the global ATM services industry is dependent. The global ATM services industry has witnessed several innovations, including card-less transactions, video teller assistance, omnichannel experience cloud technology, 4G enabled communication and biometric scanners. The major technological trends include card-less transactions, deposit automation, self-service ATMs, and bitcoin ATMs.
Self-service ATM machines have witnessed a robust growth in recent years, which is propelling the growth of the ATM services industry. It is considered a breakthrough technology which integrates multiple features into one machine, serving as an one-stop solution for various functions, such as, cash deposit, cash recycling, withdrawal, check deposit, internet banking, coin dispense, banking products and solutions such as loans and credit cards, and the opening and changing of bank accounts. This technology is widely adopted in the European and American markets, and in Asian countries such as China, India, Korea, Japan, and Singapore.
The Asia Pacific is a rapidly growing market within the industry, with China and India as the leading countries in terms of the number of deployments. The Asia Pacific ATM services market held a significant share in the ATM market in 2017. Major parts of Asia, Africa and South America have low maturity within the industry and, thus, have a high potential for growth. Developed economies like the United States and Europe are the mature markets for ATM and ATM services.
Market Segmentation
ATM service providers provide the hardware for ATM machines and are also responsible for the servicing of the machines. They are also involved in making the process more cost efficient while ensuring the optimum increase in revenue and traffic from the ATM. Based on types, the industry can be segmented into:
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- Onsite ATMs
- Offsite ATMs
- Worksite ATMs
- Mobile ATMs
On the basis of application, the industry can be divided into:
- Withdrawals
- Transfers
- Deposits
- Others
The report also covers the regional markets of the product like North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
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Market Analysis
The Asia Pacific region is predicted to be the fastest-growing market up till 2021, with an annual growth rate of 10.6%. In the emerging economies, such as China, India, and Brazil, the technology adoption is visibly increasing with the rapid growth of ATMs deployment; hence, the adoption rate of outsourced ATM services is likewise high. The adoption of outsourced ATM services is majorly driving the industry, owing to the growing awareness of the potential cost-savings capability among the buyers. The industry is known by the spate of mergers and acquisitions, with suppliers seeking ways to maximise their service capability to cater to the requirements of the large buyers.
The banks are in competition to provide services as per customers' convenience, further enhancing the market growth. In emerging economies, such as China, India, and Brazil, the bankable population has been increasing; thus, there has been a considerable surge in the opening of new bank accounts. In the last three years, more than 200 million new bank accounts have been opened in India itself. These developments are propelling the growth of the ATM services market.
It is essential for banks to have a significant presence in the city, in the form of branches, to draw customers. This is not feasible, nor cost-efficient to establish branches all over the city. This is where the role of ATMs comes in, as they do not require such heavy real estates, nor do they require any other related costs, thus, invigorating the market growth for the ATM industry. The deployment of low-cost ATMs and more economical IP-based communication, which is pushing down the initial investment costs, are providing further impetus to the growth of the ATM services industry. There has been a proliferation of off-site ATMs. Due to the conveniently located ATMs delivering consumers' needs, the market growth has been propelled forward.
However, if Brexit happens in the forecast period, the inflow of skilled manpower from other European countries such as the Czech Republic and Poland to the United Kingdom might decline. This will result in increased labour shortages and higher training costs, presenting a constraint to the ATM industry growth.
Competitive Landscape
October 2020- NCR Corporation (NYSE: NCR) released its leading self-service device management solution, Vision SaaS, providing full control and visibility to banks or credit unions over their ATM channels.
January 2017- Cardtronics, Inc. (Nasdaq: CATM) acquired a leading global ATM service provider, DirectCash Payments Inc., which operated primarily in Australia, Canada, and the United Kingdom.
The report gives a detailed analysis of the following key players in the global ATM services market, covering their competitive landscape, capacity, and latest developments like mergers, acquisitions, and investments, expansions of capacity, and plant turnarounds:
- NCR Corporation
- Cardtronics, Inc.
- Euronet Worldwide
- Diebold Nixdorf, Incorporated
- Payment Alliance International
- Others
The comprehensive EMR report provides an in-depth assessment of the industry based on Porter's five forces model along with giving a SWOT analysis.
| REPORT FEATURES | DETAILS |
|---|---|
| Base Year | 2022 |
| Historical Period | 2018-2022 |
| Forecast Period | 2023-2028 |
| Scope of the Report | Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment- ATM Type, Application, Region |
| Breakup by ATM Type | Onsite ATMs, Offsite ATMs, Worksite ATMs, Mobile ATMs |
| Breakup by Application | Withdrawals, Transfers, Deposits, Others |
| Breakup by Region | North America, Europe, Asia Pacific, Latin America, Middle East and Africa |
| Market Dynamics | SWOT, Porter's Five Forces, Key Indicators for Price and Demand |
| Competitive Landscape | Market Structure, Company Profiles- Company Overview, Product Portfolio, Demographic Reach and Achievements, Certifications |
| Companies Covered | NCR Corporation, Cardtronics, Inc., Euronet Worldwide, Diebold Nixdorf, Incorporated, Payment Alliance International, Others |
| Report Price and Purchase Option | Explore our purchase options that are best suited to your resources and industry needs. |
| Delivery Format | Delivered as an attached PDF and Excel through email, with an option of receiving an editable PPT, according to the purchase option. |
*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global ATM Services Market Analysis
8.1 Key Industry Highlights
8.2 Global ATM Services Historical Market (2018-2022)
8.3 Global ATM Services Market Forecast (2023-2028)
8.4 Global ATM Services Market by ATM Type
8.4.1 Onsite ATMs
8.4.1.1 Market Share
8.4.1.2 Historical Trend (2018-2022)
8.4.1.3 Forecast Trend (2023-2028)
8.4.2 Offsite ATMs
8.4.2.1 Market Share
8.4.2.2 Historical Trend (2018-2022)
8.4.2.3 Forecast Trend (2023-2028)
8.4.3 Worksite ATMs
8.4.3.1 Market Share
8.4.3.2 Historical Trend (2018-2022)
8.4.3.3 Forecast Trend (2023-2028)
8.4.4 Mobile ATMs
8.4.4.1 Market Share
8.4.4.2 Historical Trend (2018-2022)
8.4.4.3 Forecast Trend (2023-2028)
8.5 Global ATM Services Market by Application
8.5.1 Withdrawals
8.5.1.1 Market Share
8.5.1.2 Historical Trend (2018-2022)
8.5.1.3 Forecast Trend (2023-2028)
8.5.2 Transfers
8.5.2.1 Market Share
8.5.2.2 Historical Trend (2018-2022)
8.5.2.3 Forecast Trend (2023-2028)
8.5.3 Deposits
8.5.3.1 Market Share
8.5.3.2 Historical Trend (2018-2022)
8.5.3.3 Forecast Trend (2023-2028)
8.5.4 Others
8.6 Global ATM Services Market by Region
8.6.1 North America
8.6.1.1 Market Share
8.6.1.2 Historical Trend (2018-2022)
8.6.1.3 Forecast Trend (2023-2028)
8.6.2 Europe
8.6.2.1 Market Share
8.6.2.2 Historical Trend (2018-2022)
8.6.2.3 Forecast Trend (2023-2028)
8.6.3 Asia Pacific
8.6.3.1 Market Share
8.6.3.2 Historical Trend (2018-2022)
8.6.3.3 Forecast Trend (2023-2028)
8.6.4 Latin America
8.6.4.1 Market Share
8.6.4.2 Historical Trend (2018-2022)
8.6.4.3 Forecast Trend (2023-2028)
8.6.5 Middle East and Africa
8.6.5.1 Market Share
8.6.5.2 Historical Trend (2018-2022)
8.6.5.3 Forecast Trend (2023-2028)
9 North America ATM Services Market Analysis
9.1 United States of America
9.1.1 Market Share
9.1.2 Historical Trend (2018-2022)
9.1.3 Forecast Trend (2023-2028)
9.2 Canada
9.2.1 Market Share
9.2.2 Historical Trend (2018-2022)
9.2.3 Forecast Trend (2023-2028)
10 Europe ATM Services Market Analysis
10.1 United Kingdom
10.1.1 Market Share
10.1.2 Historical Trend (2018-2022)
10.1.3 Forecast Trend (2023-2028)
10.2 Germany
10.2.1 Market Share
10.2.2 Historical Trend (2018-2022)
10.2.3 Forecast Trend (2023-2028)
10.3 France
10.3.1 Market Share
10.3.2 Historical Trend (2018-2022)
10.3.3 Forecast Trend (2023-2028)
10.4 Italy
10.4.1 Market Share
10.4.2 Historical Trend (2018-2022)
10.4.3 Forecast Trend (2023-2028)
10.5 Others
11 Asia Pacific ATM Services Market Analysis
11.1 China
11.1.1 Market Share
11.1.2 Historical Trend (2018-2022)
11.1.3 Forecast Trend (2023-2028)
11.2 Japan
11.2.1 Market Share
11.2.2 Historical Trend (2018-2022)
11.2.3 Forecast Trend (2023-2028)
11.3 India
11.3.1 Market Share
11.3.2 Historical Trend (2018-2022)
11.3.3 Forecast Trend (2023-2028)
11.4 ASEAN
11.4.1 Market Share
11.4.2 Historical Trend (2018-2022)
11.4.3 Forecast Trend (2023-2028)
11.5 Australia
11.5.1 Market Share
11.5.2 Historical Trend (2018-2022)
11.5.3 Forecast Trend (2023-2028)
11.6 Others
12 Latin America ATM Services Market Analysis
12.1 Brazil
12.1.1 Market Share
12.1.2 Historical Trend (2018-2022)
12.1.3 Forecast Trend (2023-2028)
12.2 Argentina
12.2.1 Market Share
12.2.2 Historical Trend (2018-2022)
12.2.3 Forecast Trend (2023-2028)
12.3 Mexico
12.3.1 Market Share
12.3.2 Historical Trend (2018-2022)
12.3.3 Forecast Trend (2023-2028)
12.4 Others
13 Middle East and Africa ATM Services Market Analysis
13.1 Saudi Arabia
13.1.1 Market Share
13.1.2 Historical Trend (2018-2022)
13.1.3 Forecast Trend (2023-2028)
13.2 United Arab Emirates
13.2.1 Market Share
13.2.2 Historical Trend (2018-2022)
13.2.3 Forecast Trend (2023-2028)
13.3 Nigeria
13.3.1 Market Share
13.3.2 Historical Trend (2018-2022)
13.3.3 Forecast Trend (2023-2028)
13.4 South Africa
13.4.1 Market Share
13.4.2 Historical Trend (2018-2022)
13.4.3 Forecast Trend (2023-2028)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 NCR Corporation
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 Cardtronics, Inc.
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 Euronet Worldwide
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Diebold Nixdorf Incorporated
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 Payment Alliance International
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global ATM Services Market: Key Industry Highlights, 2018 and 2028
2. Global ATM Services Historical Market: Breakup by ATM Type (USD Million), 2018-2022
3. Global ATM Services Market Forecast: Breakup by ATM Type (USD Million), 2023-2028
4. Global ATM Services Historical Market: Breakup by Application (USD Million), 2018-2022
5. Global ATM Services Market Forecast: Breakup by Application (USD Million), 2023-2028
6. Global ATM Services Historical Market: Breakup by Region (USD Million), 2018-2022
7. Global ATM Services Market Forecast: Breakup by Region (USD Million), 2023-2028
8. North America ATM Services Historical Market: Breakup by Country (USD Million), 2018-2022
9. North America ATM Services Market Forecast: Breakup by Country (USD Million), 2023-2028
10. Europe ATM Services Historical Market: Breakup by Country (USD Million), 2018-2022
11. Europe ATM Services Market Forecast: Breakup by Country (USD Million), 2023-2028
12. Asia Pacific ATM Services Historical Market: Breakup by Country (USD Million), 2018-2022
13. Asia Pacific ATM Services Market Forecast: Breakup by Country (USD Million), 2023-2028
14. Latin America ATM Services Historical Market: Breakup by Country (USD Million), 2018-2022
15. Latin America ATM Services Market Forecast: Breakup by Country (USD Million), 2023-2028
16. Middle East and Africa ATM Services Historical Market: Breakup by Country (USD Million), 2018-2022
17. Middle East and Africa ATM Services Market Forecast: Breakup by Country (USD Million), 2023-2028
18. Global ATM Services Market Structure
Key Questions Answered in the Report
In 2020, the global ATM services market attained a value of nearly USD 20.9 billion.
The market is projected to grow at a CAGR of 7.9% between 2023 and 2028.
The major drivers of the market include the increasing investments by the leading market players in the development of existing services, increasing customer preference for advanced technological solutions, including card-less transactions and video teller assistance, increased adoption of outsourced ATM services, and deployment of low-cost ATMs.
The deployment of self-service ATM machines and 4G enabled communication and biometric scanners are the key industry trends propelling the market growth.
The major regions in the industry are North America, Latin America, the Middle East and Africa, Europe, and the Asia Pacific.
The significant ATM types include onsite ATMs, offsite ATMs, worksite ATMs, and mobile ATMs.
The major applications considered within the market report include withdrawals, transfers, and deposits, among others.
The major players in the industry are NCR Corporation, Cardtronics, Inc., Euronet Worldwide, Diebold Nixdorf Incorporated, and Payment Alliance International.
Analyst Review
The global ATM services market attained a value of nearly USD 20.9 billion in 2020, driven by the increased deployment of self-service ATM machines. Aided by the growing adoption of outsourced ATM services and increase in bankable population, the market is expected to witness a further growth in the forecast period of 2023-2028, growing at a CAGR of 7.9%.
EMR's meticulous research methodology delves deep into the market, covering the macro and micro aspects of the industry. By ATM types, the market can be segmented into onsite ATMs, offsite ATMs, worksite ATMs, and mobile ATMs. On the basis of application, the industry can be divided into withdrawals, transfers, and deposits, among others. The major regional markets for ATM services are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa. The major players in the industry are NCR Corporation, Cardtronics, Inc., Euronet Worldwide, Diebold Nixdorf Incorporated, and Payment Alliance International.
EMR's research methodology uses a combination of cutting-edge analytical tools and the expertise of their highly accomplished team, thus, providing their customers with market insights that are accurate, actionable and help them remain ahead of their competition.
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