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The global business process management market size reached approximately USD 15.21 billion in 2023. The market is estimated to grow at a CAGR of 11.1% in the forecast period of 2024-2032, reaching a value of around USD 39.35 billion by 2032.
Business process management is an approach to identify, evaluate, optimise, and measure business processes. BPM coordinates people, input, output, workflow, information, and technology to produce a specific business outcome and enhance its operational efficiency and customer experience.
Based on the component, the market is bifurcated into platform and services. On the basis of the deployment model, the market is classified into on-premises and cloud. The business process management market segmentation, on the basis of organisation size, includes large enterprises and small and medium enterprises.
Based on business function, the market is categorised into human resource management (HRM), procurement and supply chain management (SCM), sales and marketing, accounting and finance, and customer service support, among others.
On the basis of end use, the business process management market is divided into IT and telecommunication, retail and consumer goods, government and defence, healthcare and life sciences, BFSI, and manufacturing, among others. The major regional markets of business process management are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
The comprehensive EMR report provides an in-depth assessment of the market based on the Porter's five forces model along with giving a SWOT analysis. The report gives a detailed analysis of the following key players in the business process management market, covering their competitive landscape and latest developments like mergers, acquisitions, investments, and expansion plans.
Small or medium-sized organisations occupy a significant portion of the business process management market share owing to the large number of companies offering specialised BPM solutions for these organisations. SMEs are adopting BPM tools and solutions to automate business tasks and increase the productivity of the workforce. Moreover, BPM tools offer features such as effective collaboration and communication while streamlining various processes. Additionally, the implementation of AI-based intelligence BPM in businesses provides a positive outlook to the market.
As per the business process management market analysis, North America accounts for a sizeable share of the global market due to the rapid adoption of the latest technologies by businesses. Many organisations in the region are deploying BPM-based software and tools to enhance the efficiency of their business processes and improve the overall output. Furthermore, the BFSI sector in the region is incorporating BPM to automate tasks such as opening new accounts, lending loans, risk management, and customer enquiry and support.
Microsoft Corporation is a multinational technology company that was founded in 1975 and headquartered in Washington, the United States. It is widely known for its operating system, Microsoft Windows, and Office business suite.
IBM Corporation, established in 1911, is a global leader in computer technology, with its headquarters in New York, the United States. It offers its products and services to aid its clients with their business processes.
Appian Corporation is a cloud computing corporation, incorporated in 1999 and based in Virginia, the United States. The company offers a low code automation platform for building applications and managing workflows.
Other business process management market players include Oracle Corporation, TIBCO Software Inc., Bizagi Group Limited, Cavintek, Inc. (Cflow), Open Text Corporation, Newgen Software Technologies Limited., BP Logix, Inc., and Kissflow Inc., among others.
REPORT FEATURES | DETAILS |
Base Year | 2023 |
Historical Period | 2018-2023 |
Forecast Period | 2024-2032 |
Scope of the Report |
Historical and Forecast Trends, Industry Drivers and Constraints, Historical and Forecast Market Analysis by Segment:
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Breakup by Component |
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Breakup by Deployment Model |
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Breakup by Organisation Size |
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Breakup by Business Function |
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Breakup by End Use |
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Breakup by Region |
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Market Dynamics |
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Competitive Landscape |
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Companies Covered |
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*At Expert Market Research, we strive to always give you current and accurate information. The numbers depicted in the description are indicative and may differ from the actual numbers in the final EMR report.
1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Business Process Management Market Analysis
8.1 Key Industry Highlights
8.2 Global Business Process Management Historical Market (2018-2023)
8.3 Global Business Process Management Market Forecast (2024-2032)
8.4 Global Business Process Management Market by Component
8.4.1 Platform
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 Services
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.5 Global Business Process Management Market by Deployment Model
8.5.1 On-Premises
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 Cloud
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.6 Global Business Process Management Market by Organisation Size
8.6.1 Large Enterprises
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 Small and Medium Enterprises
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.7 Global Business Process Management Market by Business Function
8.7.1 Human Resource Management (HRM)
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Procurement and Supply Chain Management (SCM)
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.7.3 Sales and Marketing
8.7.3.1 Historical Trend (2018-2023)
8.7.3.2 Forecast Trend (2024-2032)
8.7.4 Accounting and Finance
8.7.4.1 Historical Trend (2018-2023)
8.7.4.2 Forecast Trend (2024-2032)
8.7.5 Customer Service Support
8.7.5.1 Historical Trend (2018-2023)
8.7.5.2 Forecast Trend (2024-2032)
8.7.6 Others
8.8 Global Business Process Management Market by End Use
8.8.1 IT and Telecommunication
8.8.1.1 Historical Trend (2018-2023)
8.8.1.2 Forecast Trend (2024-2032)
8.8.2 Retail and Consumer Goods
8.8.2.1 Historical Trend (2018-2023)
8.8.2.2 Forecast Trend (2024-2032)
8.8.3 Government and Defence
8.8.3.1 Historical Trend (2018-2023)
8.8.3.2 Forecast Trend (2024-2032)
8.8.4 Healthcare and Life Sciences
8.8.4.1 Historical Trend (2018-2023)
8.8.4.2 Forecast Trend (2024-2032)
8.8.5 BFSI
8.8.5.1 Historical Trend (2018-2023)
8.8.5.2 Forecast Trend (2024-2032)
8.8.6 Manufacturing
8.8.6.1 Historical Trend (2018-2023)
8.8.6.2 Forecast Trend (2024-2032)
8.8.7 Others
8.9 Global Business Process Management Market by Region
8.9.1 North America
8.9.1.1 Historical Trend (2018-2023)
8.9.1.2 Forecast Trend (2024-2032)
8.9.2 Europe
8.9.2.1 Historical Trend (2018-2023)
8.9.2.2 Forecast Trend (2024-2032)
8.9.3 Asia Pacific
8.9.3.1 Historical Trend (2018-2023)
8.9.3.2 Forecast Trend (2024-2032)
8.9.4 Latin America
8.9.4.1 Historical Trend (2018-2023)
8.9.4.2 Forecast Trend (2024-2032)
8.9.5 Middle East and Africa
8.9.5.1 Historical Trend (2018-2023)
8.9.5.2 Forecast Trend (2024-2032)
9 North America Business Process Management Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Business Process Management Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Business Process Management Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.1 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Business Process Management Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Business Process Management Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 Microsoft Corporation
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 IBM Corporation
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 Appian Corporation
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Oracle Corporation
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 TIBCO Software Inc.
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 Bizagi Group Limited
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 Cavintek, Inc. (Cflow)
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 Open Text Corporation
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 Newgen Software Technologies Limited.
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 BP Logix, Inc.
15.2.10.1 Company Overview
15.2.10.2 Product Portfolio
15.2.10.3 Demographic Reach and Achievements
15.2.10.4 Certifications
15.2.11 Kissflow Inc.
15.2.11.1 Company Overview
15.2.11.2 Product Portfolio
15.2.11.3 Demographic Reach and Achievements
15.2.11.4 Certifications
15.2.12 Other
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Business Process Management Market: Key Industry Highlights, 2018 and 2032
2. Global Business Process Management Historical Market: Breakup by Component (USD Billion), 2018-2023
3. Global Business Process Management Market Forecast: Breakup by Component (USD Billion), 2024-2032
4. Global Business Process Management Historical Market: Breakup by Deployment (USD Billion), 2018-2023
5. Global Business Process Management Market Forecast: Breakup by Deployment (USD Billion), 2024-2032
6. Global Business Process Management Historical Market: Breakup by Organisation Size (USD Billion), 2018-2023
7. Global Business Process Management Market Forecast: Breakup by Organisation Size (USD Billion), 2024-2032
8. Global Business Process Management Historical Market: Breakup by Business Function (USD Billion), 2018-2023
9. Global Business Process Management Market Forecast: Breakup by Business Function (USD Billion), 2024-2032
10. Global Business Process Management Historical Market: Breakup by End Use (USD Billion), 2018-2023
11. Global Business Process Management Market Forecast: Breakup by End Use (USD Billion), 2024-2032
12. Global Business Process Management Historical Market: Breakup by Region (USD Billion), 2018-2023
13. Global Business Process Management Market Forecast: Breakup by Region (USD Billion), 2024-2032
14. North America Business Process Management Historical Market: Breakup by Country (USD Billion), 2018-2023
15. North America Business Process Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
16. Europe Business Process Management Historical Market: Breakup by Country (USD Billion), 2018-2023
17. Europe Business Process Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
18. Asia Pacific Business Process Management Historical Market: Breakup by Country (USD Billion), 2018-2023
19. Asia Pacific Business Process Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
20. Latin America Business Process Management Historical Market: Breakup by Country (USD Billion), 2018-2023
21. Latin America Business Process Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
22. Middle East and Africa Business Process Management Historical Market: Breakup by Country (USD Billion), 2018-2023
23. Middle East and Africa Business Process Management Market Forecast: Breakup by Country (USD Billion), 2024-2032
24. Global Business Process Management Market Structure
In 2023, the market reached an approximate value of USD 15.21 billion.
The market is projected to grow at a CAGR of 11.1% between 2024 and 2032.
The market is estimated to witness a healthy growth in the forecast period of 2024-2032, reaching a value of around USD 39.35 billion by 2032.
The major market drivers are increased digitalisation of business processes and improved scalability and compliance and security management offered by business process management.
The key trends of the market include the growing deployment of BPM in the healthcare sector, strategic initiatives by market players, and technological advancements.
The major regions in the market are North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.
Different components are platform and services.
The key players in the market are Microsoft Corporation, IBM Corporation, Appian Corporation, Oracle Corporation, TIBCO Software Inc., Bizagi Group Limited, Cavintek, Inc. (Cflow), Open Text Corporation, Newgen Software Technologies Limited., BP Logix, Inc., and Kissflow Inc., among others.
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