Global Unified Communications Market to Rise at a CAGR of 24% During 2024-2032, Aided by the Growing Technological Advancements and Innovation

The rising demand for unified communications in large, medium, and small enterprises for effective communication, better collaboration, and enhanced teamwork are likely to propel market growth in the forecast period. The growing demand for audio and video conferencing in various sectors, including education, government, healthcare, among others, will bolster the market growth.

The adoption of video and audio conferencing, during the COVID-19 pandemic, in enterprises, schools, colleges, and other sectors have significantly propelled the demand for unified communication systems. Video conferencing services offered by Microsoft Corporation, Cisco Systems, and Zoom Video Conferencing have enabled users to foster healthy interpersonal relationships and have bolstered decision-making during meetings and conferences. The rollout of 5G data services will further provide lucrative opportunities for the growth of the unified communications industry, owing to the rising demand for high speed to strengthen collaboration and meet the digitalisation goals in developing economies of the world.

North America accounts for a significant share in the industry. It can be attributed to the ability of unified communication systems to fulfill the need for better collaboration, visual communication experience, enhanced coordination, and perform better on the professional front. The Asia Pacific, on the other hand, accounts for a significant share in the market owing to the technological advancements, which encourage enterprises to adopt unified communication systems.

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Market Breakup by Type, Solution, Organization Size, End-Use, and Region:

• The market is segmented on the basis of type into on-premises and hosted or cloud-based.

• On the basis of solution, the market can be divided into instant and unified messaging, IP telephony, audio and video conferencing, and others.

• The market, on the basis of organisation size, is segmented into large enterprises and SMEs.

• The end-uses of the product include government, enterprises, education, healthcare, and others.

• The regional markets for unified communications can be divided into North America, Europe, the Asia Pacific, Latin America, and the Middle East and Africa.

Key Findings of the Report:

• The global market for unified communications is being driven by the growing trend of audio and video conferencing.

• The inclination of enterprises towards cloud-based systems will further bolster the market.

• The technological advancements, growing need for better interpersonal communication, and visual communication will further aid the market growth.

• The market will further be augmented by the rising need for teamwork and collaboration in large, medium, or small enterprises.

Key Offerings of the Report:

• The EMR report gives an overview of the global market for unified communications for the periods (2018-2023) and (2024-2032). 

• The report also offers historical (2018-2023) and forecast (2024-2032) market information for the types, solutions, organization sizes, end-uses, and major regions of unified communications.

• The report analyses the market dynamics, covering the key demand and price indicators in the market, along with providing an assessment of the SWOT and Porter’s Five Forces models.

The major players in the global unified communications market are Avaya, Inc., Cisco Systems, Inc., Microsoft Corporation, IBM Corporation, RingCentral, Inc, and 8x8, Inc., among others. The comprehensive report by EMR looks into the market share, capacity, and latest developments like mergers and acquisitions, plant turnarounds, and capacity expansions of the major players.

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